上海招聘

Main Responsibilities:
1. Act as a bridge between students in the assigned programme and Academic Dept., answer general inquires and solve problems regarding regulations & procedures raised by students/ parents/ lecturers, deal with complaints and help enhance students’ satisfaction of their study experience.
2. Communicate on a daily base with students’ in your programme to closely monitor & access their interests, ideas, needs, complaints, satisfaction and other relevant feedback, through all channels possible.
3. Observe exceptional cases and help in controlling potential student D-D rate.
4. Keep in touch with parent for students’ life & learning situation in the school.
5. Other routine paperworks preparation on an on-going basis.

Profile Requirement:
1. Associate or Bachelor degree in related field from a recognized college or university.
2. 2+ years of working experience in service and relevant industries is a must, previous experience working with college-age population highly preferable.
3. A likeable personality with willingness to communicate with multiple internal/ external stakeholders.
4. Proven record of positive thinking & passion while working under pressure.
5. Basic knowledge of ERP system.

公司介绍：东华大学-莱佛士国际设计专修学院
Raffles Design Institute, Shanghai
Raffles Design Institute, Shanghai (previously known as Donghua-LaSalle Design Institute) was founded by Donghua University and Raffles Design Institute, Singapore in 1994. Donghua University is one of the '211 Project' Universities directly reporting to the Chinese Ministry of Education.
Raffles Design Institute, Shanghai is also one of the colleges under the Raffles Education Corporation group which is the largest private education provider in the Asia-Pacific region.
The College offers programmes in Fashion Design, Fashion Marketing, Interior Design, Graphic Design, Multimedia Design and Commerce, as well as an intensive English programme.