上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持经理招聘

Manager, Solution Engineering

上海彭彤森商务咨询有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2015-03-26
  • 工作地点:上海
  • 招聘人数:2
  • 学历要求:本科
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持经理  售前/售后技术支持工程师

职位描述

Job title: Manager, Solution Engineering – 物联网

Introduction:

We are currently seeking a Manager, Solution Engineering. This assignment is a highly visible and exciting role, responsible for providing technical support to the operator in the sale of their M2M offerings and the Wireless Control Center to the operator’s enterprise customers.


Key Responsibilities:

· Build and maintain strategic relationships with the heads of sales, sales engineering and sales operations at the operator partner

· Evangelize and train Operator’s Sales Teams to deliver the market leading value proposition and demonstrate Control Center software that Wireless provides

· Deliver best in class sales presentations and product demonstrations

· Support operator partner reps with their presentations and demonstrations to top tier prospective enterprise customers including C-level executives through highly technical levels

· Train and provide ongoing support to operator partner sales engineering and operations teams to on-board new customers onto the platform

· Participate in weekly operator partner pipeline / implementation calls and work to remove technical blockers

· Capture new product requirements and provide detailed feedback to product team

· Identify and build sales tools to help operator partner sales team in their sales activities.

· Assist Customers to migrate their existing Connected Devices to the Control Center

· Organize quarterly training sessions to keep operator partner teams up to date on new features

· Interact proactively with the engineering and support teams to provide solutions to complex technical issues

· Coach and mentor Operator’s sales teams and in identifying and developing new feature requirements that will help them grow their business and revenue



Key Requirements:

· Bachelor of Science or equivalent - preferably in technical field or technical practical field experience

· Strong knowledge in Chinese operator sales operations

· Connected car knowledge is preferred

· Advanced degree preferred! Additional business coursework in addition to technical coursework considered a plus

· 3-5 years of GSM/GPRS experience in a technical pre- and post-sales capacity

· Understanding of wireless solution design and knowledge of various module manufactures and product lines

· Strong knowledge of GSM / GPRS radio and core network architecture, wireless device operation, basic switching and routing concepts, firewalls and active traffic management techniques and tools including NATing, caching and compression and basic network security background including SSL and IPSEC

· Ability to provide hands-on, on-site technical support

· Strong analytical, communication ,presentation and customer interfacing skills

· Experience in M2M (machine-to-machine) communications a plus

· Experience with carrier channel management and carrier sell through models

· Must be able to work independently

· Strong analytical, communication, presentation and customer interfacing skills

· Excellent reading, writing and communication skills in English required

· Must be able to travel to operator 50%



About the Organization:

· Our Company is a leading provider of Internet security, IT consulting and software engineering services to businesses of all sizes around the world - from small service firms to Fortune 100 industrials.

公司介绍

Peterson IT Consulting provides Internet security, IT consulting and software engineering services to businesses of all sizes around the world - from small service firms to Fortune 100 industrials.

联系方式

  • 公司地址:地址:span胜辛路2899号魔方社区3楼