上海招聘

Application Support Specialist, Asia Pacific Region

Location: Shanghai

Position Purpose

This position will work closely with the Sales Team to provide workflow presentation, software application demonstration, project management and customize print document for prospects. On closing of sales, you will perform system workflow configuration, software installation and training at the customers' site. You will also be responsible for post-sales software support to customers.

Responsibilities

? Support all products lines carried by the organization in digital printing solution.

? Identify and propose technical solution to meet customer's requirement and provides value.

? Identify the system configuration and quotation.

? Work with partners to integrate them into Kodak system and provide the total solution to customer, testing may require.

? Provide support for marketing promotion as workshop, seminar, samples and exhibition.

? Deliver product and technique training to internal sales team and other channel/distributor.

? Provide support to other PSS in different clusters.

Requirements

Working Experience

? At least 5 years experience supporting IT-related digital printing solutions or services in related industry.

? Experience/Strong knowledge of database management tools

? Experience in software development cycle

? Application knowledge of Adobe products

? Application knowledge of Output Document Management system

? Ability to understand complex printing environments, including both application and workflow needs are desirable

? Proven sales-oriented skills in digital printing business field.

? Experience on CMS, substrate, ink and toner will be an advantage.

Soft Skills

? Excellent communication, written and oral presentation skills.

? Excellent ability to analyze and propose solutions.

? Advanced understanding of the printing industry and its processes.

? Excellent interpersonal skills including courtesy, tact and discretion.

? Strong planning, organizational and administrative skills.

? Ability to work independently and a good team player

Education & Knowledge

? Bachelor diploma in Information Technology / Computer Science

? Experience / strong knowledge in database management tools like MS Access, MS SQL Server/Oracle

? Knowledge in Adobe Creative Suite, GMC, Printshop, DataPrep/Fonttool, VDP, PrintSoft programming language and Emtex software is an advantage

? Knowledge on ink and paper is an advantage.

? Ability to understand complex printing environments including both application and workflow needs are desirable

? Ability to work with various management levels within a customer's organization

? MUST be fluent in English.

? Ability to travel.

伊士曼柯达公司Eastman Kodak Company，简称为柯达公司，成立于1880年，总部位于美国纽约州罗切斯特市， 100多年来，柯达的创新推动了大量意义非凡的科技进步。今日柯达已转型为一家以商业影像业务为重心的技术型公司。全球员工约8000人，以其强大的渠道合作伙伴团队为全球25000多个商业客户提供服务，行销的产品遍布150多个国家和地区。今日柯达致力于通过颠覆性的技术和突破性的解决方案向产品货物包装、图文传播及功能性印刷行业的客户提供服务，不断在产品和服务生命周期中为客户创造更高价值。我们拥有广泛的产品组合和差异化的技术，在数码胶印印版、数码印刷解决方案、包装解决方案、生产工作流程系统等领域为客户创造经济和环保优势，同时提供混合印刷生产的灵活性。同时柯达亦继续向娱乐影像及商业影片提供领先的产品和服务。 欲了解柯达的更多信息，请访问www.kodak.com.cn