上海 [切换城市] 上海招聘上海IT-品管、技术支持及其它招聘上海技术支持/维护工程师招聘

Front Office Technician (Helpdesk工程师)

赛峰(北京)企业管理有限公司上海分公司

  • 公司规模:500-1000人
  • 公司性质:合资(欧美)
  • 公司行业:航天/航空  专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2012-08-20
  • 工作地点:上海-浦东新区
  • 招聘人数:1
  • 工作经验:一年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:Helpdesk 技术支持  技术支持/维护工程师

职位描述

Summary

Provide user support and customer service on company supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.


Essential Duties and Responsibilities

Provides technical assistance, support, and advice to end users for hardware, software and systems
Applies Labinal software and hardware standards in coordination with IT corporate
List in order of importance the essential functions of the job; describe what must be accomplished, not how it must be done; include quality and quantity standards.
Maintains and improves delivery systems availability, functionality, and performance for multiple systems.
Implement proactive actions and processes to maintain a high level of systems availability
Maintains Hardware and Software inventory and proposes improvements when required
Participates and Coordinate software and hardware evaluations
Administers user accounts and tokens
Investigates and resolves complex hardware, software, and network problems.
Serves as a contact for users having problems using computer software, hardware, operating systems, as well as access and authorization to resources
Provides support for all system modifications and installations.
Applies appropriate security measures.
Meets 5S and Quality requirements and objectives
Other duties may be assigned.


Education and/or Experience

Associate's Degree or equivalent in Computer Science or equivalent combination of work experience
Bachelor's Degree or equivalent in Computer Science (preferred)
1 years of Help Desk Support experience


Knowledge/Skills

Advanced experience in troubleshooting computer issues
Advanced interpersonal, written, and verbal communication skills
Ability to work under pressure in a deadline driven environment
Working knowledge of CAD Software tools including patching and license management.
Working knowledge of hardware and software troubleshooting (Windows)
Ability to research and track purchasing of hardware and software
Proven ability to maintain an accurate hardware and software inventory with specific details on licensing needs
Remote access issues including authentication.

公司介绍

赛峰(SAFRAN)集团是一家高科技的跨国集团公司,世界500强企业之一,拥有四大核心专业:航空航天推进,航空航天设备,防务-安全和通讯。集团在世界30多个国家拥有62,000名员工,年销售额超过113亿欧元。赛峰集团旗下的各公司都享有盛誉,包括Sagem集团、Aircelle集团、Hispano-Suiza集团、Labinal集团、Messier-Bugatti集团、Messier-Dowty集团、Morpho集团、Snecma集团、Snecma Propulsion Solide集团、Techspace Aero集团、Turbomeca集团等,通过独立开发或进行合作均位居世界或欧洲的领先地位,其麾下的斯奈克玛公司主营业务为航空器动力装置研制生产,承担了欧洲阿丽亚娜1-5型火箭及液体助推器所用推进系统的设计和研制工作。

上海飞机制造有限公司是中国商用飞机有限责任公司下属的飞机总装制造中心,国有大型企业。

上海赛飞航空线缆制造有限公司作为双方的合资企业将专注于设计、开发、生产EWIS(Electrical Wiring Interconnection Systems),以支持亚太航空市场。该合资企业已开始了C919EWIS相关工作的执行。

现面向全国招募线缆设计,电气设计方向的专业人才,有志于与航空飞机制造业大发展共进;和“中国的大飞机翱翔蓝天”共舞的专业人才,这里是你施展人生理想的最好舞台。

2012年技术人员招聘计划:
线缆安装设计工程师
变更和配置工程师
工装和工艺工程师
质量管理工程师
认证工程师
架构工程师
审定和审核需求工程师
认证工程师
制造工艺和装备工程师

具体要求请参考职位描述。
请有意应聘的专业人才发送个中英文个人简历到saifeihr@gmail.com

地址:上海市浦东新区龙阳路2277永达国际
联系人:人力资源部

联系方式

  • Email:saifeihr@gmail.com
  • 公司地址:上海市共和新路1968号大宁国际广场8号楼906室
  • 邮政编码:200072