上海招聘

Overall Purpose:
? Account Manager shall be a motivated individual with experience/knowledge of integrated marketing communications in Loyalty marketing, CRM, direct marketing and partnership marketing, coupled with demonstrable experience and understanding of marketing communications strategy, data analytic, Creative and operations.
? Ability to proactively manage and coordinate related client accounts and deliver continued development of a strong client relationship, as well as maximise account development and revenue growth opportunities.
? Working directly with the Client Service Director (CSD)/the designated Account Director (AD), the Senior Account Manager will determine areas of potential growth and opportunity with allocated clients, and define the methodology to present and sell in solutions to clients.
? Gain a clear understanding of the client's commercial priorities and the wider market in which they operate so as to advise proficiently and authoritatively on loyalty and CRM focused initiatives and solutions.

Key Deliverables:
? Understand clients business and help to set strategy initiates and come on with solution and action plan
? Need have very closely day to day work with internal and external team and follow up issues with prompt response
? Support system implementation and document study and issue solutions
? Need work with efficiency and qualified delivery

Principle Responsibilities (Indicative % only)
? Fully understand client’s business and deliver outstanding service with account(s) assigned
? Develop, maintain and manage a strong relationship with account(s) assigned
? Maintain the membership program operation and system related issues of the account(s) assigned
? Support AD to develop marketing / program strategy and proposal to the account(s) assigned, including program development, benefit platform development, online and offline communication dialogue.
? Develop and implement the approved strategies into a series of marketing activities / campaigns; monitor operation and quality control, track and report performance. Also have good management for budget control and finance report.
? Co-ordinate with other internal departments (such as IT, Operation department, Creative department and Global team), account(s) and suppliers (such as call centre and other agencies) during the daily program operation, marketing activities or events.
? Support to conduct market research, program review, performance reporting and partnership solicitation.
? Train, develop and manage the supporting staff.
? Support AD to develop new business and implement PR / marketing activities for Beijing office if necessary.
? And be assigned with any Ad hoc tasks as deem necessary to response to latest business needs

? Ensure that relevant key client relationships are strong being built on value, trust and quality / on-time delivery


Personal Profile:
? A self-starter able to take initiative and direct/manage key accounts
? Always work with a sense of accuracy and urgency
? Proven account team management skills, self-motivated, team orientated, enthusiastic and sociable
? Extremely conscientious and quality orientated and an ability to take on challenges and demonstrate initiative and enthusiasm in taking ownership of accounts and account team deliverables
? Demonstrable ability to direct, coordinate and manage a number of clients and client accounts simultaneously
? Strong communication skills in both English and Chinese (both written and verbal) to ensure comprehension by colleagues and clients
? Good interpersonal skill, presentation skill and articulation skill to client of all levels.
? Good sense in layout, creativity and well knowledge in CRM, internet, mobile, SNS or wireless activities
? Have high patience and may work under pressure, with stable personality
? With energy, enthusiasm and positive attitude with a desire to progress


Notes (if any):
? Minimum 3 year experience within the marketing industry (marketing degree / qualifications) or CRM related background
? It’s better to have sense in digital marketing
? Open-minded and easy going
? Good at Word, Excel and PPT skill

Collinson Group简介
Collinson Group (http://www.collinsongroup.com ) 是一家致力于通过影响消费者行为来为客户创造更多利润和价值的全球领导企业。
集团汇聚了顶尖行业专家，组成独一无二的团队，为四大核心业务打造市场领先的产品和服务，即客户忠诚计划、生活方式权益计划、保险与援助计划。
集团可提供有关富裕消费者和频繁旅行者无可比拟的行业洞察和专业知识，帮助企业为顾客创造并提供有利于提高互动性、忠诚度和价值的产品与服务。
Collinson Group拥有30年的丰富经验，在全球设有25个办事机构，为170个国家的800多位客户提供服务，共聘有2000名员工，管理着2000多万名终端客户。其客户包括：MasterCard、VISA、Diners、国泰航空(Cathay Pacific)、英国航空(British Airways)、法航荷航集团(Air France KLM)和洲际酒店集团(InterContinental Hotels Group)。
Collinson Group由领先的品牌组成，包括：Priority Pass、Columbus Direct和ICLP。

International Customer Loyalty Programmes (ICLP) Limited is a global loyalty marketing agency. We provide integrated loyalty and CRM solutions to a blue chip client base from a variety of industry sectors. To support our continued growth, we now need to recruit a number of positions as detailed below. Please visit www.iclp.com.cn for more information.

ICLP offers attractive remuneration as well as excellent career development opportunities. Please email full resume, current and expected salary in English and Chinese to: lucy_liu@iclp.com.cn

ICLP公司是一家国际领先的诚信及关系营销咨询公司。我们为各个行业的客户提供有关忠诚度和客户关系管理解决方案的整合服务。因公司业务需要，现需招聘各种职位，详情如下。如果想了解有关ICLP的详细情况，请访问我们的网站：www.iclp.com.cn

ICLP为您提供优厚的待遇和良好的事业发展机会。请将中英文简历、目前薪资和期望薪资发送电子邮件到lucy_liu@iclp.com.cn