上海 [切换城市] 上海招聘上海IT-品管、技术支持及其它招聘上海技术支持/维护工程师招聘

Customer Support Engineer

美光半导体(上海)有限责任公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2016-09-26
  • 工作地点:上海-徐汇区
  • 招聘人数:若干
  • 工作经验:5-7年
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:面议
  • 职位类别:技术支持/维护工程师  FAE 现场应用工程师

职位描述

Job Description

The Customer Support Engineer will be responsible for supporting OEM customers at all levels (Distribution to Tier 1). This role will be responsible for solving system issues in customer environments. The team member would be required to be available to travel to customer sites. Candidates should have a clear understanding of the storage industry as the role will involve reading bus traces, using debug tools, and the capability to instrument a SSD and SSD FW to solve issues. The member will be expected to be able to drive to root cause of issues and communicate internally and externally to Micron. This role will require the team member to have knowledge of FW management including FW release and CIV as it will require the team member to be able to commit changes into the FW organization following the defined processes.

Qualifications

· Storage industry experience in support of OEM customers

· Understanding of SATA interface and associated tools

· Understanding of SAS interface and associated tools

· Understanding of PCIe protocol and AHCI, NVMe interface and associated tools

· C, C++ and python programming proficiency

· Understanding of ARM processors and toolsets

· Proficiency in Logic analyzers and oscilloscopes

Education

Bachelors Degree or Equivalent experience

· Engineering (Computer, Electrical)

· Management

· Storage background preferred



Experience

· Minimum of 4 years in the storage industry



公司介绍

美光在中国的***家工厂位于西安,这座用于测试和封装的工厂在本地基础设施,支持和服务,员工数量,制造设备,产能,产品,以及生产效率上一直历经着强劲增长。

美光还在上海设有两个研发中心。一个位于浦东外高桥保税区,从事并行NOR和EMMC的产品开发和NAND设计验证。另一个位于漕河泾开发区,从业内先进工艺技术的DRAM设计,SSD和EMMC产品的软件开发。两个研发中心相互辉映,为位于亚洲的手机和消费类电子设备制造商提供有力支持。

此外,美光上海系统工程实验室提供的切实和实时的产品开发和互动交流,帮助并推动了客户优化他们的存储系统。

美光在中国的发展对美光的全球运营和成功至关重要。
Micron Semiconductor Technology (Shanghai) is one of Micron Technology's many global design sites wholly owned by Micron Technology *, one of the largest memory semiconductor manufacturer in the world. Our Shanghai design center leverages advanced process technology, world-class design and verification environment from Micron to design cutting edge semiconductor products and solutions for today's most advanced computing and communication needs. The products we design have a wide array of applications in consumer electronics, network products, and computing servers. Our mission is to contribute to Micron's growth in China and worldwide by providing unique silicon solutions tailored for market needs.

联系方式

  • Email:cindyling@micron.com
  • 公司地址:地址:span上海市徐汇区虹梅路1535号星联大厦1号楼18层