上海招聘

Booking.com BV (the company behind Booking.com?, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.
Booking.com (Shanghai) Co., Ltd., one of the support companies in China, is looking for an Account Manager Hotel Chains in Shanghai.

Account Manager Hotel Chains China is a commercial role on the high level. Hotel Chain is part of the Hotels Department and is responsible for the cont(r)acts with the Global Hotel chains as well as local hotel chains. The main goal is to increase our existing market share and optimize the revenue through Global Hotel chains and to assist Senior Account Manager Hotel Chains to build up local hotel chain cooperation and expend market share in China region. On the other hand, this position needs to assist the local Hotel team in China in their cooperation with the chain Hotels. We are looking for an experienced candidate who has strong commercial, communication and analytical skills to fill this position in the Hotel Accounts Team China.

You report directly to the Senior Account Manager Hotel Chains China. You work closely together with other departments such as the connectivity Team, HD Support team, Content, Finance, Credit Control and Customer Care in China, APAC and Amsterdam.

As Account Manager Hotel Chains China, you are responsible for increasing revenue through our Global Hotel chains China. You will be assigned to some Global Hotel chains. You will advise the assigned Hotel chains on how and where to improve results and performance of their hotels and you make it happen.
You will work very closely with Senior Account Manager and the other colleagues in Hotel Chains department to build up cont(r)act with local hotel chains and expend market share in China region.
You work closely together with the local area Managers, chain experts, Account Managers and other departments. You will frequently travel in the region to tradeshows, workshops and travel to the head offices of your assigned Global Hotel chains.

This full-time position will be based in our Shanghai office

Main Responsibilities:
? Responsible for the day to day communication with assigned Hotel chains;
? Acquisition of local chain contracts within China region;
? Contract renewals of assigned local hotel chains;
? Account management for assigned Hotel chains; advising chains how to increase production for their hotels on Booking.com through better ranking, parity, more availability, better content, reviews and payment behavior;
? Report on monthly and quarterly basis to Hotel chains about the bookings, revenue and conversions from participating Hotels;
? Commercial support to local Booking.com offices;
? Communicate with the Hotels department on where the performance, the number of chain Hotels, quality, payments etc. need to be improved;
? Commercial lead in roll outs;
? Work closely with the Interface & Connectivity team on Interfaces with Hotel chains;
? Make plans to increase number of participating Hotels, production and growth of Global and Local Hotel chains;
? Identify new opportunities for chains to work closely with the Booking.com model;
? Liaise internally with Content, Credit Control, Customer Service, Web marketing and Distribution in order to identify, recommend and implement improvements to Global and Local Accounts;
? Assist in solving escalated payment & customer service issues on chain level;
? Establish and maintain good relationships with central offices of the assigned Global or Local Hotel chains;
? Attend tradeshows, workshops and quarterly meetings with the assigned Hotel chains.

Required Experience
? Min. Bachelor level;
? At least 3 years of experience in a relevant sales, revenue or e-commerce function in the Hotel or wider travel industry;
? Experience in the Hotel industry is a must;
? Good communication & commercial skills;
? Strong relationship management skills;
? Accurate and analytical mind;
? Able to prioritize and plan;
? Forecasting and revenue management skills preferred;
? Willing to travel;
? Pro-active, sense of responsibility, independent and customer friendly;
? Excellent computer skills and knowledge of systems;
? Fluent speaking and writing in both Mandarin & English.

Interested? Please apply directly at www.booking.com/jobs

Booking.com, part of Priceline.com (Nasdaq:PCLN) is Europe's leading online hotel reservations agency by room nights sold, attracting over 35 million unique visitors each month via the Internet from both leisure and business markets worldwide.
Established in 1996, Booking.com offers competitive rates for any type of property, ranging from small independent hotels to a five star luxury. The site is available in 41 languages and offers over 275,000 hotels in 110 countries.

The company's headquarters are located in Amsterdam. We have more than 4,000 employees working in 55 offices worldwide. We believe that the passion of our employees is our strength and this is what drives us towards an outstanding performance.
We offer an international, young and dynamic working environment with a culture that is open, innovative and performance orientated.If you would like to be part of our team, if you think you can make a difference to our rapidly expanding business, come and have a look at our job opportunities.