上海招聘

As a Waiter/Waitress, you are responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. A Waiter/Waitress carries the responsibility of thoroughly understanding the menu, food offerings and food contents. Specifically, you will be responsible for performing the following tasks to the highest standards:
侍应生应负责按顾客要求以及酒吧相应的规章程序为顾客高效地提供餐饮。侍应生有责任全面了解菜单内容、所供应的餐饮及食物。具体来说是以最高标准执行以下任务：
? Manage an efficiently operated floor shift that is in accordance with the agreed standards and regulations.
根据达成一致的标准和规定有效进行当班楼层的营运工作。
? Use every possible opportunity to gain knowledge in all areas of shift supervision.
利用一切可能的机会了解当班区域监管事务。
? Ensure all tables receive their drinks and food as requested.
确保所有餐桌按要求获得点单的饮料和食品。
? Maintain the cleanliness of all equipment used during shifts.
保持换班时所有使用设备的清洁。
? Maintain cleanliness of the front of house and stores to Health, Safety and Hygiene standards at all times.
任何时候按照卫生安全的标准保持店门口和店铺的整洁。
? Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents.
对饮料单和菜单彻底了解，能随时解释并推荐餐饮供应。
? Ensure that all before/after service ‘mise en place’ is completed to the correct standard.
确保所有备料配菜工作以正确的标准执行。
? Comply with Company Health & Safety, and Fire Regulations and procedures.
遵守公司卫生安全和消防规章制度。
? Adhere to the Company disciplinary policy when necessary.
在必要时执行公司的纪律规定。
? Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques.
通过向上销售、高标准的客户服务、有效的培训和激励机制使营业收入最大化并提升单个顾客的平均消费额。
? Demonstrate a perfect knowledge of all menu items served in the restaurant and bar, how items are prepared (to recipe) and presented, and how personnel are trained to possess this knowledge and the application of it.
精通有关酒吧内所提供的各种饮料以及饮料如何调配（配方制作）的知识，并知晓如何培训酒吧员工获得并运用这些知识。
? Assist your managers and colleagues to meet or exceed the monthly departmental profit margin targets.
协助经理和同事达成或超额完成月度部门毛利指标。

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
为成功履行本岗位职责，应聘人员应具备如下所述的态度、行为、技巧以及价值观
? Customer Service experience in a similar venue or setting
在类似地点或环境中的客户服务经验
? A warm personality, attentive and smartly presentable
性格热情、注重细节、形象可人
? Ability to listen and respond to demanding Guest needs
具备对挑剔客户的需求倾听和反应的能力
? Excellent leadership, interpersonal and communication skills
卓越的领导能力，人际沟通技巧
? Accountable and resilient
富有责任感，有韧性
? Committed to delivering high levels of customer service
承诺提供高标准的客户服务
? Ability to work under pressure
具备在压力下工作的能力
? Passion for delivering exceptional levels of guest service
有提供卓越的客户服务的激情

赫基，更多的可能，更好的你

赫基国际集团于1999年成立，现已发展为拥有多元生活型态的跨国时尚集团，结合移动互联网科技，打造线上线下数字化销售网络及与消费者互动的全渠道购物环境，致力为消费者带来〝全方位高品质的时尚生活体验“。旗下包括经营多年的时尚品牌Ochirly、Five Plus、TRENDIANO，轻奢品牌COVEN GARDEN、休闲丹宁品牌MISS SIXTY、ENERGIE， 同时引进意大利时尚潮流馆10 corso como。 近年更与英国Superdry集团合资，将这一风靡欧洲的高端潮牌带进中国。

作为中国时尚产业的领导者，赫基国际集团的业务版图已遍布中国、中国港澳地区，触达欧洲，涵盖直营、特许、电商、加盟等全方位销售渠道。未来，赫基的业务触角将向时尚生活与科技领域不断延伸，朝着成为最具影响力的国际时尚行业集团迈进。