上海招聘

*Job Description
80% Conduct on-property training sessions to include TLPe: Executive Planning session, Primary Training , Post
Live Support, TLGO and other related training sessions in either a hotel or hub environment to ensure effective
understanding and implementation. As the training is conducted on-site, this position involves heavy travel,
including traveling on weekends and holidays and for periods than can exceed 12 days.


10% Conduct supplemental training programs to include: New User Training Hub sessions for TLPe and TLGO, General
Manager Training, DOSM Training as well as TLPe presentations to hotel owners, divisional staff and proposed new
installations.


5 % Provide support to properties to ensure revenue maximization, system utilization and effective strategy implementation.
When conducting the various TLPe training sessions look for opportunities for process improvement, training changes and
system enhancements. Work with RMS Support and the RMS technical team to ensure effective technical support for
properties.


5% When conducting training, actively identify and report system bugs, solicit feedback for enhancements and identify
processes to improve system effectiveness. As new versions of TLPe and TLGO are being developed participate in
application testing and give feedback and recommendations on new enhancements.


Decision-making:
When conducting the Executive Planning and Primary Training sessions, the trainer will recommend changes to the Front
Office , Group Sales and Reservations Sales processes as they pertain to optimal performance of TLPe.


Key relationships:
RMS Support team to assist with difficult installations and/or to identify defects with current version of TLPe and TLGO.


*Requirements
Written/Verbal Mandarin and English languages are essential for the role.


Essential Starwood Director of Revenue Management or Revenue Manager experience at a minimum of one property, but
preferably two properties or more. A minimum of two years experience using TLPe and TLGO.


Essential Ability to use and guide trainees on Starwood systems including Valhalla and Property Management systems
relative to TLPe installation and support and various tools such as Starboard Reports, MarketVision and EZYield.
Comprehension of the Reservation and Group Sales process and ability to adjust guide Sales team through process change
in current management of their Sales and Catering system and TLGO.


Essential Good communication skills, both verbal and written, along with the ability to develop and deliver effective training
and the ability present ideas, expectations and information in a concise, well-organized way.


Essential Effective listening skills and the ability to manage group or interpersonal conflict situations effectively



Essential Most works task are performed independently so
self-motivation, time management and ability to prioritize tasks are
necessary.

乐聘网（61hr）创立于2004年，是中国权威、专业的酒店旅游业招聘网站，也是中国酒店旅游业领先的行业垂直招聘网站。

15年来，乐聘网始终致力于为中国酒店、餐饮、旅游业雇主和求职者提供有效、便捷的招聘、求职服务。凭借专注、专业的服务，稳居行业翘楚，网站日均浏览量、注册会员数量、人才库简历数量和质量等多项指数保持行业领先。

作为中国领先的酒店餐饮服务业专业人力资源服务机构，乐聘网成功整合了各类招聘媒体和渠道，汇聚了国内外6,185,739名（截至2019.12.31）行业各层级人才，向全国超过数万家酒店餐饮旅游客户，数千所酒店旅游院校，提供了求职、招聘、实习、就业、猎头、咨询等全面人力资源服务。

乐聘网总部位于中国经济金融中心-上海，分设长三角、珠三角、黄三角、西部及其他4大服务区，简历库覆盖全国260个城市，5个细分子行业数百万求职者。许多著名国际国内酒店集团、餐饮集团和大型旅游企业，都曾经或正在使用我们的专业产品与解决方案。