Engineer -Infotainment , 车载娱乐系统
拓速乐汽车销售（北京）有限公司
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：汽车及零配件
职位信息
- 发布日期：2014-12-26
- 工作地点：北京
- 招聘人数：若干
- 语言要求：英语
普通话 - 职位月薪：面议
- 职位类别：嵌入式软件开发(Linux/单片机/PLC/DSP…)
职位描述
Product Support Engineer-Infotainment，车载娱乐系统
The Role
Tesla is seeking a China based Product Support Engineer with focus on Infotainment systems. This role is at a key connection point between our worldwide service centers and the development and production base in Silicon Valley, California. Your responsibility will be to keep our vehicles on the road through proactive analyses of the vehicle fleet and to reduce their time spent in service centers by your effective remote diagnostic work. You need to be able to efficiently work with large amounts of data in order to process information and make the correct conclusions in a timely manner. A strong technical background in diagnosing complex electromechanical systems with heavy software content and deployed in safety-critical applications is required. You will perform supporting activities for engineering and manufacturing to implement new vehicle firmware and hardware upgrades that improve vehicle and system performance. This engineer must be passionate about diagnostics, must be a strong critical thinker with great fluency understanding technical system-level architecture and issues.
Responsibilities:
? Debug systems and perform diagnostics on field failures both remotely - looking at data logged by the vehicle, and directly in the field.
? Provide technical support in order to minimize vehicle downtime, through day to day coverage of internationally distributed service cases.
? Coordinate with design teams to perform further root cause analysis with component owners where necessary.
? Recognize trends and patterns in field failures and feedback to the development team to drive short-term fixes and future improvements.
? Work with engineering and manufacturing teams to ensure new issues are fully investigated and that countermeasures are in place.
? Regular collaboration with worldwide service teams to ensure consistent and stable global service operations.
? Support technicians in the field with troubleshooting techniques and remote diagnosis, occasionally travel to perform field diagnostics, repair, and training.
? Availability for occasional off-hours calls and work.
? Other Responsibilities: Perform other related duties as assigned, based on the business need
Desired Skills:
? Strong ability to work and communicate effectively with her/ his team and peers within the engineering organization.
? Strong ability to be self-directed and work independently, with strong organization and documentation skills.
? Exceptional capacity for managing simultaneous activities and challenges with outstanding attention to detail.
? Strong analytical problem solving skills and hands-on experience with hardware, tools, instruments, CAN or similar protocol analysis.
? Experience with complex automotive/ electromechanical systems, preferably electric vehicles or high voltage DC systems
? Working knowledge in computer science (PERL, SQL, python, C++, MATLAB) and mechatronic fields.
? Linux working experience a plus
? Able to read and interpret mechanical drawings and electrical schematics, experience with CAD systems such as CATIA a plus.
? Previous experience working as a development, diagnostics, or field support engineer.
? Prior exposure to testing any of the following technologies a plus: wireless systems (3G/4G, WiFi, Bluetooth, RF), USB, graphics/OpenGL, audio systems, power management, location/navigation software, and/or touchscreen devices.
Requirements/Qualifications:
? BS degree in CS, CE, EE or similar.
? Minimum 5+ years software QA experience.
? Exceptional communications skills, both spoken and written in English and Mandarin Chinese.
产品支持工程师-娱乐系统
职位：
特斯拉汽车招聘一位信息娱乐系统产品支持工程师，该职位是我们全球服务中心和硅谷开发和生产部门间的一个关键纽带。该职位主要职责是通过主动分析和远程诊断，保持我们的汽车在路上顺畅驾驶，以及减少它们在服务中心所花费的时间。该职位需要高效地处理大量数据，并及时作出正确结论。因而需要极强的技术背景，可以处理涉及大量软件内容的复杂机电一体化系统的诊断，以及部署安全关键应用。该职位将为工程和制造团队提供支持，升级汽车固件和硬件以改善汽车和系统性能。候选人必须对诊断饱含热情，具有极强的批判性思维，以及流畅理解技术系统架构和问题的能力。
主要职责：
? 根据车辆记录的日志数据远程分析和现场调查，进行系统调试和现场故障诊断
? 为减少每日各地服务案例中的汽车停驶时间提供技术支持
? 根据需要与设计团队合作进行根本原因分析
? 识别故障趋势和模式，反馈给开发团队做短期修正和进一步改善
? 和工程和制造团队合作，以保证新发问题得到充分调查、并作出相应对策
? 与全球服务团队合作，以保证服务操作的一致性
? 为现场技师提供远程诊断支持，偶尔需要到现场做诊断分析，维修和培训
? 能处理偶发的非工作时间电话和工作安排
? 其他职责：根据业务发展需要，完成管理层指定的其他工作
技术需求：
- 能够与工程团队中对应岗位角色进行高效的沟通
- 有极强的独立工作、组织能力和编档能力
- 有效同时管理多项活动和挑战的能力，出色的细节关注
- 极强的分析解决问题能力，以及实际的相关硬件，工具，仪器，CAN或类似方案分析的实践经验
- 处理复杂汽车/机电系统，最好是电动车或高压直流系统的经验
- 具备计算机科学（PERL, SQL, python, C++,MATLAB）和机电一体化领域的应用知识，有Linux工作经验者优先
- 能够阅读和理解机械图纸和电气原理图，在CAD系统（如CATLA）方面有经验者优先
- 有作为开发，诊断，或现场技术支持工程师的工作经验
- 测试过以下技术产品者优先：无线系统（3G/4G，WIFI，蓝牙，RF），USB，图形/openGL图像，音频系统，电源管理，定位/导航软件，和/或触摸屏设备
要求/条件：
- 计算机科学，计算机工程，电子工程或相关专业本科学历
- 五年以上软件质量分析经验
- 出色的中英文书面及口语交流能力
The Role
Tesla is seeking a China based Product Support Engineer with focus on Infotainment systems. This role is at a key connection point between our worldwide service centers and the development and production base in Silicon Valley, California. Your responsibility will be to keep our vehicles on the road through proactive analyses of the vehicle fleet and to reduce their time spent in service centers by your effective remote diagnostic work. You need to be able to efficiently work with large amounts of data in order to process information and make the correct conclusions in a timely manner. A strong technical background in diagnosing complex electromechanical systems with heavy software content and deployed in safety-critical applications is required. You will perform supporting activities for engineering and manufacturing to implement new vehicle firmware and hardware upgrades that improve vehicle and system performance. This engineer must be passionate about diagnostics, must be a strong critical thinker with great fluency understanding technical system-level architecture and issues.
Responsibilities:
? Debug systems and perform diagnostics on field failures both remotely - looking at data logged by the vehicle, and directly in the field.
? Provide technical support in order to minimize vehicle downtime, through day to day coverage of internationally distributed service cases.
? Coordinate with design teams to perform further root cause analysis with component owners where necessary.
? Recognize trends and patterns in field failures and feedback to the development team to drive short-term fixes and future improvements.
? Work with engineering and manufacturing teams to ensure new issues are fully investigated and that countermeasures are in place.
? Regular collaboration with worldwide service teams to ensure consistent and stable global service operations.
? Support technicians in the field with troubleshooting techniques and remote diagnosis, occasionally travel to perform field diagnostics, repair, and training.
? Availability for occasional off-hours calls and work.
? Other Responsibilities: Perform other related duties as assigned, based on the business need
Desired Skills:
? Strong ability to work and communicate effectively with her/ his team and peers within the engineering organization.
? Strong ability to be self-directed and work independently, with strong organization and documentation skills.
? Exceptional capacity for managing simultaneous activities and challenges with outstanding attention to detail.
? Strong analytical problem solving skills and hands-on experience with hardware, tools, instruments, CAN or similar protocol analysis.
? Experience with complex automotive/ electromechanical systems, preferably electric vehicles or high voltage DC systems
? Working knowledge in computer science (PERL, SQL, python, C++, MATLAB) and mechatronic fields.
? Linux working experience a plus
? Able to read and interpret mechanical drawings and electrical schematics, experience with CAD systems such as CATIA a plus.
? Previous experience working as a development, diagnostics, or field support engineer.
? Prior exposure to testing any of the following technologies a plus: wireless systems (3G/4G, WiFi, Bluetooth, RF), USB, graphics/OpenGL, audio systems, power management, location/navigation software, and/or touchscreen devices.
Requirements/Qualifications:
? BS degree in CS, CE, EE or similar.
? Minimum 5+ years software QA experience.
? Exceptional communications skills, both spoken and written in English and Mandarin Chinese.
产品支持工程师-娱乐系统
职位：
特斯拉汽车招聘一位信息娱乐系统产品支持工程师，该职位是我们全球服务中心和硅谷开发和生产部门间的一个关键纽带。该职位主要职责是通过主动分析和远程诊断，保持我们的汽车在路上顺畅驾驶，以及减少它们在服务中心所花费的时间。该职位需要高效地处理大量数据，并及时作出正确结论。因而需要极强的技术背景，可以处理涉及大量软件内容的复杂机电一体化系统的诊断，以及部署安全关键应用。该职位将为工程和制造团队提供支持，升级汽车固件和硬件以改善汽车和系统性能。候选人必须对诊断饱含热情，具有极强的批判性思维，以及流畅理解技术系统架构和问题的能力。
主要职责：
? 根据车辆记录的日志数据远程分析和现场调查，进行系统调试和现场故障诊断
? 为减少每日各地服务案例中的汽车停驶时间提供技术支持
? 根据需要与设计团队合作进行根本原因分析
? 识别故障趋势和模式，反馈给开发团队做短期修正和进一步改善
? 和工程和制造团队合作，以保证新发问题得到充分调查、并作出相应对策
? 与全球服务团队合作，以保证服务操作的一致性
? 为现场技师提供远程诊断支持，偶尔需要到现场做诊断分析，维修和培训
? 能处理偶发的非工作时间电话和工作安排
? 其他职责：根据业务发展需要，完成管理层指定的其他工作
技术需求：
- 能够与工程团队中对应岗位角色进行高效的沟通
- 有极强的独立工作、组织能力和编档能力
- 有效同时管理多项活动和挑战的能力，出色的细节关注
- 极强的分析解决问题能力，以及实际的相关硬件，工具，仪器，CAN或类似方案分析的实践经验
- 处理复杂汽车/机电系统，最好是电动车或高压直流系统的经验
- 具备计算机科学（PERL, SQL, python, C++,MATLAB）和机电一体化领域的应用知识，有Linux工作经验者优先
- 能够阅读和理解机械图纸和电气原理图，在CAD系统（如CATLA）方面有经验者优先
- 有作为开发，诊断，或现场技术支持工程师的工作经验
- 测试过以下技术产品者优先：无线系统（3G/4G，WIFI，蓝牙，RF），USB，图形/openGL图像，音频系统，电源管理，定位/导航软件，和/或触摸屏设备
要求/条件：
- 计算机科学，计算机工程，电子工程或相关专业本科学历
- 五年以上软件质量分析经验
- 出色的中英文书面及口语交流能力
公司介绍
Tesla Motors' (NASDAQ: TSLA) goal is to accelerate the world's transition to electric mobility with a full range of increasingly affordable electric cars. California-based Tesla designs and manufactures EVs, as well as EV powertrain components for industry partners. Tesla has delivered over 15,000 electric vehicles to customers in 31 countries.
纯电动汽车制造商 Tesla Motors Inc 成立于2003年，总部位于美国加州硅谷，主要从事纯电动汽车的设计、制造和销售。戴姆勒奔驰和丰田汽车是 Tesla Motors Inc 的股东及战略合作伙伴，Tesla Motors Inc 也向它们提供电动汽车动力系统的研发及代工服务。 2010年6月，Tesla Motors 在纳斯达克上市，代号 TSLA, IPO发行价17.00美元，成为 1956 年福特汽车IPO以来第一家上市的美国汽车制造商，也是目前唯一一家在美国上市的纯电动汽车独立制造商。
Tesla Motors Inc 的创始人伊隆 马斯克(Elon Musk)是硅谷著名的连环创业者，他创建了 PayPal(全球最大的电子支付平台)、SpaceX(私人火箭公司)、Tesla Motors (高端纯电动车公司)、SolarCity(太阳能发电公司)，每次创业都是颠覆传统。Elon 被称为“钢铁侠”的原型。
Tesla Motors Inc 先后推出了双门超级跑车Roadster和四门豪华电动跑车Model S，卓越的性能和极具科幻感的造型赢得了消费者。Model S 被Motor Trend 评为 2013 年度车型，获得美国权威杂志 Consumer Report（消费者报告）罕见的近乎完美的评分 99 分。最近，Model S 在美国高速公路交通安全管理局（NHTSA）最新进行的碰撞测试中，在每个安全类别（包括正前方、侧方以及翻滚碰撞）的测试中均获得五星评级。
Tesla Motors 被誉为汽车行业中的苹果，欢迎各位加入 Tesla Motors，和钢铁侠一起改变世界！
公司的官网在 www.teslamotors.com
纯电动汽车制造商 Tesla Motors Inc 成立于2003年，总部位于美国加州硅谷，主要从事纯电动汽车的设计、制造和销售。戴姆勒奔驰和丰田汽车是 Tesla Motors Inc 的股东及战略合作伙伴，Tesla Motors Inc 也向它们提供电动汽车动力系统的研发及代工服务。 2010年6月，Tesla Motors 在纳斯达克上市，代号 TSLA, IPO发行价17.00美元，成为 1956 年福特汽车IPO以来第一家上市的美国汽车制造商，也是目前唯一一家在美国上市的纯电动汽车独立制造商。
Tesla Motors Inc 的创始人伊隆 马斯克(Elon Musk)是硅谷著名的连环创业者，他创建了 PayPal(全球最大的电子支付平台)、SpaceX(私人火箭公司)、Tesla Motors (高端纯电动车公司)、SolarCity(太阳能发电公司)，每次创业都是颠覆传统。Elon 被称为“钢铁侠”的原型。
Tesla Motors Inc 先后推出了双门超级跑车Roadster和四门豪华电动跑车Model S，卓越的性能和极具科幻感的造型赢得了消费者。Model S 被Motor Trend 评为 2013 年度车型，获得美国权威杂志 Consumer Report（消费者报告）罕见的近乎完美的评分 99 分。最近，Model S 在美国高速公路交通安全管理局（NHTSA）最新进行的碰撞测试中，在每个安全类别（包括正前方、侧方以及翻滚碰撞）的测试中均获得五星评级。
Tesla Motors 被誉为汽车行业中的苹果，欢迎各位加入 Tesla Motors，和钢铁侠一起改变世界！
公司的官网在 www.teslamotors.com