上海招聘

1.Acts as the single point of contact with the airline and should be available on call to respond to customer phone calls, and e-mails. Ensures compliance with all customer and airline service requirements by maintaining performance on customers as specified in the contract and keeping airline specification up-to-date within the unit.
2.Responsible for developing and maintaining a good, professional working relationship with both customer and operations, establishing a clear line of communication at all levels.
3.Maintains prompt and effective communications with customers and operations staff to resolve issues.
4.Monitors unit performance and takes a proactive position in ensuring that quality service standards, unit hygiene, HACCP, billing accuracy, and inventories are maintained at the highest level Serves as the primary contact for all day to day operational communications with the customer as assigned with the ability to develop business relationships which allow for root cause issue resolution.
5.Must work with the Chefs and the Business Support Team to ensure proper menu specifications and directions are followed.
6.Ensures all inventories for equipment and bonded material meet customer requirements.Responds to airline comments or complaints in a timely and quality manner with a 48 hour period from the time the comment/complaint was received.
7.Champions improvement initiatives on behalf of the customer. Works with colleagues to identify and implement best practices. Develops excellent business relationships with all customer contacts and identify opportunities to grow gategroup business Helps initiate standard operating procedures to ensure customer deliverables standards are met.
8.Coordinates the tender process ensuring timelines are met and all information is promulgated to the respective departments Final tender submission review.
9.Pricing reviews- ensuring that prices are competitive and contribute to the profitability of the unit, whilst focusing on improving yields Ensures proper pricing methods are introduced, and that all prices are subject to the proper approvals prior to submission.
10.Market Research and Market Intelligence. Supports the Budget Process Supports continuous improvement process of the unit Leads and directs Unit Sales & Marketing Team to ensure duties and responsibilities are met.
11.Day to day management of the sales team
12.Lead and direct team
13.Workload balancing of sales team
14.Implementation of "New" Front office roles-"Understanding the customers' needs and being proactive'
15.Explore new business opportunities
16.Continue to exploit Margin management

佳美，国际一流的航空食品配餐公司(www.gategourmet.com)，在全球拥有100家分公司及22,000多名员工，年收入达20亿美元。佳美国际公司与上海机场集团共同投资，在浦东国际机场成立了上海浦东国际机场佳美航空食品配餐有限公司。由于公司业务增长的需要，目前我们正招聘所述人员。

如果你是积极主动、可信赖的人，并愿意从事航空配餐服务领域的工作,这正是适合你的场所！请按下列地址寄出你的简历、学历证书和身份证复印件，并在应聘信上注明应聘岗位及薪资要求，或发送邮件至以下地址：
上海浦东新区浦东国际机场领航路100号 人力资源部
邮编201202
或E-mail 邮件至ggpvgjob@gategourmet.com