上海招聘

The Opportunity

As a Support Analyst in a multinational high-caliber software organization, you will participate in various activities to create and maintain high-quality, state-of-the-art, software including providing server architecture support, performing cloud setups, and document setups for worldwide customers. You will set up, configure and troubleshoot network connections. You will assist the sales staff in the quotation of HighJump Cloud Solutions, and perform duties with the customer. Besides advancement in technology and development skills, you also will obtain industry domain knowledge and software engineering methodologies in a globally distributed environment.

Responsibilities

• Review logs for issues and resolve
• Review data collected pertaining to DB performance
• Resolve issues with existing VPN connections
• Upgrade HighJump and 3^rd party software
• Resolve SQL issues
• Be familiar with HighJump products concepts & applications

Requirements

• BS in Computer Science or related field

• 2+ years of technical knowledge / working experience with global server support or IT administration in a multi-national organization

• Hands on experience and troubleshooting skill with RDBMS, especially with SQL Server
• Working knowledge of scripting languages a strong plus
• Strong team work attitude; self-motivated; reliable
• Strong passion, urgency, energy, dedication, and an unrelenting drive to succeed and win
• Good communication skills, especially in English (verbal and written)

HighJump is a global provider of supply chain management software and trading partner network technology that streamlines the flow of inventory and information from supplier to store shelf. We support more than 14,000 customers in 77 countries, ranging from small businesses to global enterprises. Our functionally rich and highly adaptable solutions efficiently manage customers’ warehousing, manufacturing, transportation, distribution, trading partner integration, delivery routes and retail stores.

HighJump has R&D centers world-wide. HighJump Software (Shanghai) is looking for passionate, talented software professionals to join our ever expanding presence globally.

Go to www.highjump.com for more information.