上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持经理招聘

Manager, Technical Service / 建筑装饰漆技术服务经理 (4221)

巴斯夫应用化工有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:石油/化工/矿产/地质

职位信息

  • 发布日期:2013-01-09
  • 工作地点:上海-浦东新区
  • 招聘人数:1
  • 工作经验:八年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持经理  其他

职位描述

Work Location: Gaoqiao, Shanghai (shuttle bus provided)
Reporting to: Senior Manager, Sales & Senior Manager, TS China
People Management Responsibility: Yes
Travel Required: No
Shift Required: No


Job Objectives:

- Strategic thinking and customer focus
- Technical competence
- Leadership


Main Responsibilities:

1.Technical service by TSR implementation
- To follow TSR process and carry out qualified result on time
- To update information by monthly report and seek for feedback
- To provide technical support to customers on technical related issues and assist to support to define customer needs: make project based technical sales contacts/calls, research cutomer needs and develop application of product and services accordingly. Evaluate product and service marketability in terms of customers' technical and manufacturing needs.
- To assist to support product launch: develop/adapt formulations and sales tools (e.g. demonstration articles) to ensure successful introduction of the defined products. Participate as part of product launch team.
- To support local production in product application related issues. Support technical retesting of expiring stock in order to decide upon possible shelf life extension.
2. To maintain up-to-date understanding of industry trends and technical development that effect target markets.
3. To assist to support product launch: develop/adapt formulations and sales tools (e.g. demonstration articles) to ensure successful introduction of the defined products. Participate as part of product launch team.
4. Ti support local production in product application related issues. Support technical retesting of expiring stock in order to decide upon possible shelf life extension.
5. To organize and support technical training internally and externally.
6. To net work with other TS teams regionally and globally.
7. To support efficient and effective utilization of laboratory assets and resources: Planning of efficient test- and lab-programs, efficient use of lab materials. Preparations of efficient visit programs in order to minimize specific travelling costs.
8. People management: Target and main task set up and timely performance review. Ensure qualification and motivation of people in respective team through performance management and training.
9. To be involved in active implementation of EH & S requirements, 5S and quality certifications, e.g. ISO standards.


Requirements:

1. Bachelor degree or above.
2. Over 8 years' related work experience.
3. Technical & Professional Knowledge: Computer skills, English skills, Chemistry and Chemical Engineering.
4. Competencies required: Striving for achievement, Customer Focus, Coomunication & Interpersonal Understanding, etc.

公司介绍

巴斯夫应用化工有限公司是巴斯夫亚太地区生产网络中具有重要意义的生产基地之一,公司成立于1994年,是巴斯夫的全资生产企业公司。

巴斯夫应用化工有限公司主要生产精细化工产品,应用于众多工业及领域,如工业涂料、塑料及家具着色剂、皮革及纺织制造业、建筑及汽车工业,以及各种家庭用化学品等。

除生产设施之外, 公司拥有7个亚洲技术中心。 皮革, 纺织, 洗涤剂及配方, 涂料, 塑料及特性化学品, 功能性聚合物, 建筑化学和石油化学品实验室为客户提供最佳技术支持和本地产品解决方案。

关于巴斯夫
巴斯夫是全球领先的化工公司——The Chemical Company。公司的产品范围包括从原油和天然气、化学品、塑料、特性化学品、农用产品到精细化学品。作为值得信赖的合作伙伴,巴斯夫帮助各行各业的客户取得更大成功。通过提供高价值产品和智能解决方案, 巴斯夫在应对全球面临的问题中扮演重要角色,如气候保护、能源效率、营养以及交通运输与移动通讯领域等。2008年,巴斯夫全球员工近97,000名,销售额超过620亿欧元。若想获得更多关于巴斯夫的信息,请访问: www.basf.com。

巴斯夫与大中华市场的渊源可以追溯到1885年,从那时起巴斯夫就是中国的忠实合作伙伴。它是中国化工领域最大的外国投资商之一,2008年,公司在大中华区员工人数接近6,300名,拥有19个巴斯夫全资子公司和10个巴斯夫合资公司。在大中华区的销售额约为42亿欧元。欲了解更多信息,请登陆www.greater-china.basf.com。


联 系 人: 人力资源部
联系地址: 上海市西藏中路18号
邮政编码: 200001
咨询信箱: hr-china@basf.com (此信箱不接受职位申请,敬请登陆www.greater-china.basf.com/careers进行在线申请。)
公司主页: http://www.basf.com / http://www.greater-china.basf.com

联系方式

  • 公司网站:http://www.basf.com
  • Email:hr-china@basf.com
  • 公司地址:上海市浦东新区江心沙路300号
  • 邮政编码:200137
  • 联系人:人力资源部