上海招聘

• Responsible for customer quality problem on-site investigate and pre-analysis, send the problem description and pre-analysis result to plant quality team at the first time. Keep contact with plant quality and support plant quality for further analysis;
• Daily customer visit to listen customer voice, build good relationship and cooperation with customer, regular review customer with customer concerns;
• Coordinate to build the customer quality network for TRW plants, support plant customer quality team to implement QRCM process;
• Coordinate to set up and arrange visit/meeting/workshop and other activities between TRW and SGM;
• Support plant quality organization team for customer concern analysis and containment action arrangement, follow containment action effectiveness;
• Transmit customer specific requirements to TRW, Support Sales, Project Manager, Purchasing and other departments for customer communication;
• Support plant for new project safe launch in customer production line. Early involve in new product launch quality, verify and drive on new product quality improvement;
• Support plant for field return parts check at customer plant, counterclaim immediately for obvious wrong judged parts. Support plant to return parts back regularly, work together with plant and commercial team to negotiate customer counterclaim;
• Support plant and commercial team for quality agreement or quality items negotiation;
• Common requirements from direct Supervisor;

采埃孚(ZF)是全球领先的传动与底盘技术以及主动和被动安全技术供应商。采埃孚(ZF)集团于 2015 年 5 月 15 日完成了对天合汽车集团 (TRW) 的收购，整合成为采埃孚(ZF)主动和被动安全技术事业部。新的公司在全球约 40 个国家共设有约 230 家生产型企业，拥有 138,300 名员工，2015年集团销售额达292亿欧元。为确保产品创新的研发能力，采埃孚(ZF)每年将5%的销售额(2015年：14亿欧元)投资于研发。采埃孚(ZF)是全球最大的汽车零部件供应商之一。