客户质量保证工程师（MTS）
美新半导体（无锡）有限公司
- 公司性质：外资(欧美)
- 公司行业：电子技术/半导体/集成电路
职位信息
- 发布日期：2014-07-16
- 工作地点：无锡
- 招聘人数：1
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位月薪：面议
- 职位类别：质量管理/测试工程师(QA/QC工程师) 质量管理/测试主管(QA/QC主管)
职位描述
Job Description,
(1) Act as the primary quality interface for MTSs customers.
(2) Gather required data on customer reported issues, visit onsite as required, be the customer representative into MTS and the MTS representative to our customer base.
(3) Provide necessary 8D problem solving support for customer claims and RMA, carry out initial first level analysis, liaise with internal MTS functions to co-ordinate full failure analysis, create 8D reports, and deliver to customer for review as required.
(4) Focal point for the communication and fulfillment of customer-specific quality requirements.
(5) Identify, track, co-ordinate, drive, resolve and report corrective/preventive actions to increase customer satisfaction and correct/prevent customer issues.
(6) Be able to provide leadership and direction to internal team with regard to customer impacts of engineering changes.
(7) Lead customer audit preparation and co-ordinate audit process with customers and internal team.
(8) Provide input, guidance and direction to internal team and sales on FSR (Field Service Repair).
(9) Champion the customers cause but maintain objectivity and always ensure that a balance between the customers needs and MTSs best interests is retained, aim for a Win-Win situation.
Job Requirement,
(1) Minimum Bachelor's degree in electronics engineering.
(2) Minimum 3-year work experience in customer quality or engineering or other customer support role in automotive industry, multinational company experience preferred.
(3) Knowledge of and experience with ISO/TS 16949 specific requirements, such as PPAP, APQP, MSA, FMEA, etc.
(4) Specialized electronics knowledge and demonstrated data analysis and problem solving skills.
(5) Excellent statistical and computer skills, including Minitab, Microsoft Office, Google Docs.
(6) Excellent communication skills required at customer and internal level.
(7) Excellent presentation skills.
(8) Excellent English speaking, writing and reading capability.
(9) Experience auditing and/or being audited.
(10) Experience in coordinating, managing and implementing improvement projects.
(11) Must be a self starter with strong drive, initiative; and ability to work with limited supervision.
(12) Ability to have conference call at night with customers or R&D located at US as required.
(1) Act as the primary quality interface for MTSs customers.
(2) Gather required data on customer reported issues, visit onsite as required, be the customer representative into MTS and the MTS representative to our customer base.
(3) Provide necessary 8D problem solving support for customer claims and RMA, carry out initial first level analysis, liaise with internal MTS functions to co-ordinate full failure analysis, create 8D reports, and deliver to customer for review as required.
(4) Focal point for the communication and fulfillment of customer-specific quality requirements.
(5) Identify, track, co-ordinate, drive, resolve and report corrective/preventive actions to increase customer satisfaction and correct/prevent customer issues.
(6) Be able to provide leadership and direction to internal team with regard to customer impacts of engineering changes.
(7) Lead customer audit preparation and co-ordinate audit process with customers and internal team.
(8) Provide input, guidance and direction to internal team and sales on FSR (Field Service Repair).
(9) Champion the customers cause but maintain objectivity and always ensure that a balance between the customers needs and MTSs best interests is retained, aim for a Win-Win situation.
Job Requirement,
(1) Minimum Bachelor's degree in electronics engineering.
(2) Minimum 3-year work experience in customer quality or engineering or other customer support role in automotive industry, multinational company experience preferred.
(3) Knowledge of and experience with ISO/TS 16949 specific requirements, such as PPAP, APQP, MSA, FMEA, etc.
(4) Specialized electronics knowledge and demonstrated data analysis and problem solving skills.
(5) Excellent statistical and computer skills, including Minitab, Microsoft Office, Google Docs.
(6) Excellent communication skills required at customer and internal level.
(7) Excellent presentation skills.
(8) Excellent English speaking, writing and reading capability.
(9) Experience auditing and/or being audited.
(10) Experience in coordinating, managing and implementing improvement projects.
(11) Must be a self starter with strong drive, initiative; and ability to work with limited supervision.
(12) Ability to have conference call at night with customers or R&D located at US as required.
公司介绍
美新半导体（MEMSIC）是全球领先的MEMS和传感技术解决方案供应商，美新的技术使现实世界和数字世界相联接，并通过感知物理世界的位移和运动变化，为人们提供更加智能、可靠和安全的科技体验。
美新于1999年成立, 目前总部位于中国天津，在美国Andover、硅谷和中国无锡设有研发机构，在中国无锡拥有制造和封测工厂，销售网络遍及亚太，美洲，欧洲，非洲和中东等地区。
2007年美新于在NASDAQ上市；
2013年完成私有化，并在2017年底并入中国上市公司华灿光电；
2019年12月底，正式从华灿光电独立，在天津成立美新半导体（天津）有限公司。
2020年美新半导体完成了十余亿人民币A轮融资。
2020年美新与MCube达成电容式MEMS传感器知识产权及技术授权，全面进入电容式加速度及陀螺仪领域，并把握住战略机遇，高效完成了电容式加速度计和陀螺仪的技术布局，依托自身强大的供应链整合能力，于年中后迅速实现电容式加速计产品每月10KK级以上稳定量产。美新半导体的陀螺仪技术也由此得到了突破性进展，并将成为美新半导体扩展产品线的下一重点突破。
公司拥有近百项境内专利和近百项境外专利，是全球***一家能够生产基于热式MEMS加速度计的厂商，具备高抗冲击、低成本、高集成度等特点，特别适合工业、航空、汽车等高价值应用。而公司全球***的单一芯片电容式加速计技术，造就了全球功耗最低（0.1微安睡眠功耗）、面积最小的电容式加速度计产品，并灵活提供两种封装形式CSP（1.1x1.3***）和LGA(1.6x1.6***)，在移动电子市场具有超强的竞争力。公司也是全球主要的地磁产品供应商，已经向市场累计发货20亿颗地磁传感器，占有3成以上的市场份额。
美新于1999年成立, 目前总部位于中国天津，在美国Andover、硅谷和中国无锡设有研发机构，在中国无锡拥有制造和封测工厂，销售网络遍及亚太，美洲，欧洲，非洲和中东等地区。
2007年美新于在NASDAQ上市；
2013年完成私有化，并在2017年底并入中国上市公司华灿光电；
2019年12月底，正式从华灿光电独立，在天津成立美新半导体（天津）有限公司。
2020年美新半导体完成了十余亿人民币A轮融资。
2020年美新与MCube达成电容式MEMS传感器知识产权及技术授权，全面进入电容式加速度及陀螺仪领域，并把握住战略机遇，高效完成了电容式加速度计和陀螺仪的技术布局，依托自身强大的供应链整合能力，于年中后迅速实现电容式加速计产品每月10KK级以上稳定量产。美新半导体的陀螺仪技术也由此得到了突破性进展，并将成为美新半导体扩展产品线的下一重点突破。
公司拥有近百项境内专利和近百项境外专利，是全球***一家能够生产基于热式MEMS加速度计的厂商，具备高抗冲击、低成本、高集成度等特点，特别适合工业、航空、汽车等高价值应用。而公司全球***的单一芯片电容式加速计技术，造就了全球功耗最低（0.1微安睡眠功耗）、面积最小的电容式加速度计产品，并灵活提供两种封装形式CSP（1.1x1.3***）和LGA(1.6x1.6***)，在移动电子市场具有超强的竞争力。公司也是全球主要的地磁产品供应商，已经向市场累计发货20亿颗地磁传感器，占有3成以上的市场份额。
联系方式
- Email：wuxi@memsic.cn