上海招聘

Purpose of the position

The person will be responsible for providing system support to the daily operation of the DC, which includes tracing/ investigating all the errors/ exceptions in the orders/ reporting, communicating that with PA/Customer IT timely and working out practical and effective solution.

Note: Position is located in Yangshan Free Trade Port Area (YS FTPA)

Key Tasks

1. To solve the system problems within the responsible areas via onsite support, making sure SAP is running properly and stably.

2. Following the issue escalation process, to communicate with IT/ process team timely for any system issues and assist them to resolve the problem in order to minimize the impact to the DC operation.

3. To cooperate with IT/ Process team/ DC operation team/ Customer support team to conduct system test and implement new release.

4. To review and summarize the issues regularly and accordingly to conduct system and operation trainings.

5. To ensure high quality of functional reports being generated and communicated timely.

6. Review the whole process periodically to continuously seek for opportunities for process improvement within the functional scope.

Continuous improvement process

1. Pro-actively contribute to overall process and compliance improvements

Execution of improvement programs

Function / Market & Industry Knowledge / Business Acumen / Process working

1.Logistics order management/customer service related to experience from domestic/international transport management and freight booking

2.At least 3 years SAP/ERP experience
3.Plus if experience from Telecom network equipment
4.Plus if familiar with basic warehouse operations
5.Plus if familiar with BLP/FTZ/FTP customs processes

Skills & Competencies

1.Excellent interpersonal and communication skills
2.Excellent administrative and coordination skills
3.Excellent sense of customer- and solution focus
4.High sense of responsibility
5.Ability to continuously learn/re-learn fast

Educational background / Work experience

1 College degree or higher in logistics in freight forwarding or InformationManagement System in manufacturing company or equivalent
2.Minimum 3 years working experience in logistics field, with minimum 3 year experience in WMS/SAP operation experience

3 has related IT knowledge and ERP knowledge
4.Higher focus on attitude, personality, English language skills and skills & competences listed above

The Panalpina Group is one of the world's leading providers of supply chain solutions, combining intercontinental Air and Ocean Freight with comprehensive Value-Added Logistics Services and Supply Chain Services.

Thanks to its in-depth industry know-how and customized IT systems, Panalpina provides globally integrated end-to-end solutions tailored to its customers' supply chain management needs.

The Panalpina Group operates a global network with some 500 branches in more than 80 countries. In a further 80 countries, it cooperates closely with partner companies. Panalpina employs approximately 15,000 people worldwide.

If you are interested in our company,pls send both your English and Chinese CV.

谢绝来电，来访，谢谢！