上海招聘

Job description 职位描述：
By acknowledging every guest on arrival ensuring orders are taken promptly and queries dealt with 知晓每一位客人的到来,确保及时记录和处理所有顾客点单；
By maintaining excellent service standards, throughout the meal, by checking back with guests, clearing tables, offering and recommending menu items (displaying good menu knowledge to advise on allergies) and dealing with other guest requirements 核对客户需求,清洁餐桌,提供和合理推荐菜单中食物(熟悉菜单来做出食物过敏建议),在整个用餐过程中保 持优质的服务规范,并处理客人的其他相关要求；
By actively selling and recommending menu items, where appropriate, to increase sales and drive average spend per head (ASPH) 积极销售并推荐菜单中菜式,在合适情况下增加销售收入,提高每个客人人均消费额；
By taking payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged 及时向客人收款,确保所有营业额准确记录并与所收钱款一致；
By ensuring all monies are securely handled and accurately balanced at end of shift 确保所有钱款安全保管,并在轮班结束后准确清帐；
By ensuring your section and working areas are kept clean, tidy, set and stocked up at all times 确保负责区域与工作区域时刻保持干净、整洁、物品摆放整齐；
By undertaking all accountabilities as detailed below for Host/Take Away/Drinks/Desserts/Coffee as required Standard 根据需要,承担下方各项关于招待、外卖、饮料、甜点、咖啡服务的职责；
By supporting the implementation of company standards for front of house team 支持餐厅前厅团队服务标准的执行；
By using the appropriate tools and equipment to support training for front of house team 使用合理工具和设备支持餐厅前厅团队的培训；
By making sure all restaurant systems and processes are implemented, updated and followed by all team members to meet our standards 确保所有餐厅运营系统和流程的有效执行、及时更新,并且所有员工循规操作,以达到公司指定要求；
By undertaking all accountabilities as detailed below for Senior Waiter 承担下方各项高级服务员的相关职责；
By having a good understanding of licensing laws relating to specific locations/restaurants 对餐厅及其特定区域的法律许可情况有很好的了解。

Required skills 任职要求：
At least 1yrs relevant experience in a Western restaurant 有至少1年在西餐厅相关的工作经验;
By using the appropriate tools and equipment to support training for front of house team 使用合理工具和设备支持餐厅前厅团队的培训；
Good English, fluent Mandarin 熟练地掌握英文和普通话;
Exceptional personal hygiene and self-presentation 出色的个人卫生和自我呈现能力;
Fun, honest and hard-working attitude 具有风趣、诚实和勤奋的工作态度;
Hard working, proactive, could finish daily work with high quality 工作努力、积极，能够高标准完成日常工作。

诞生于2009年4月的现代法式餐厅，轻松优雅的氛围，独具历史感的外滩位置。Mr & Mrs Bund是一家法式餐厅，风格如同主厨Paul Pairet一样：生在法国，游历天下，身上带着国际化印记。当代气息浓厚，但绝不沉闷。轻松，但丝毫不失优雅。我们提供大众流行的法国招牌菜式，但经由Pairet重新演绎。家庭式的服务与现代化的用餐环境相得益彰，同时提供32种可按不同分量单杯点用的葡萄酒。擅长经典料理，提供温馨菜式，Mr & Mrs Bund的上菜方式和您周日晚上的家庭餐如出一辙 -- 分享，分量充裕到足够来上第二轮。

BEST NEWCOMER OF THE YEAR IN SHANGHAI 2010
Cityweekend, "Reader's Choice Award", June 2010
BEST FRENCH RESTAURANT IN SHANGHAI 2010
Cityweekend, "Reader's Choice Award", June 2010
CHEF OF THE YEAR: PAUL PAIRET - RUNNER UP
"Reader's Choice Award", June 2010
RESTAURANT OF THE YEAR IN SHANGHAI: MMB - RUNNER UP
Cityweekend, "Reader's Choice Award", June 2010
GO LIST - 100 BEST NEW FOOD & WINE EXPERIENCE IN THE WORLD
Food & Wine Magazine US, May 2010
TOP 20 OF SHANGHAI
ELLE France, April 2010
BEST RESTAURANT SELECTION IN SHANGHAI 2010
Shanghai Tatler, January 2010
BEST FRENCH RESTAURANT IN SHANGHAI 2009
Modern Weekly China, November 2009
BEST FRENCH RESTAURANT IN SHANGHAI 2009
That's Shanghai, August 2009

贸御企业管理咨询（上海）有限公司(VOL)，于2002上半年成立于外滩这个历史性的中心地区。它拥有强大的专业团队和良好的经营理念，VOL为高端服务管理行业提供卓越的专业性意见，以及针对上海市场进行高端的市场研究分析和品牌营销推广。基于这些优势，VOL坚信能为客户提供最好的服务，创造最高的品牌价值。

2002年9月，VOL获得位于外滩殖民时代古老建筑之一 -- 外滩18号的5, 6, 7 楼的经营权。VOL以极大的热情和决心投入工作，致力于在外滩创造一处无与伦比的餐饮娱乐场所,包含了世界知名酒吧 Bar Rouge，已然成为上海高端夜生活的代表；新式粤菜餐厅滩外楼，兼具优雅设计及口碑菜式；2009年由名厨 Paul Pairet主导的现代法式餐厅 Mr & Mrs Bund，更是迅速地培养出众多爱好者，成为沪上最时尚的法式料理。

作为上海高端服务业的领航者之一，VOL的首要原则是提供价值更高的服务，并与客户共享利益成果。我们坚信，客户的满意是公司发展壮大的唯一途径，而快乐和忠诚的工作团队则是客户满意的唯一途径。因此VOL团队致力于为员工提供完善的在职培训, 福利保障和良好的发展环境. 欢迎对餐饮服务业充满热诚的有志者加入我们的行列, 共同发展, 成就你我美好的未来.

联系方式
贸御企业管理咨询（上海）有限公司 VOL
连系地址:上海市汉口路266号 申大厦 5M层200001 (邻近地铁二号线 二号出口)
连系电话: (21) 6323 6886 转人事部
连系邮箱: hr@volmail.cc
上班时间：周一至周五早上9点至下午6点（国定假日休息）