Marketing & Communication Manager 市场公关部经理
上海东方佘山索菲特大酒店
- 公司规模：500-1000人
- 公司性质：合资(欧美)
- 公司行业：酒店/旅游
职位信息
- 发布日期：2014-05-05
- 工作地点：上海
- 招聘人数：1
- 工作经验：三年以上
- 学历要求：大专
- 语言要求：英语熟练
- 职位月薪：面议
- 职位类别：公关经理 媒介经理
职位描述
SOFITEL LUXURY HOTEL COMMITMENTS:
投身于索菲特豪华品牌：
1. To provide refined service by man and woman who take pleasure in providing pleasure
提供精致服务，快乐着提供快乐。
2. To think and act Luxury
豪华的思想和行动。
3. To be committed in executing services with passion for excellence
热忱投身于优质服务的创造
4. To execute Sofitel Luxury Savoir-Faire and delivering inspired moments in a personalized way
贯彻豪华索菲特服务技巧，启发灵感，创造客人个性体验
5. To provide services with emotion, with passion, with soul, with sincerity, with confidence and being serene
将您的服务，注入情感、热忱、灵魂、真诚、自信以及宁静
6. Commitment in creating a harmonious environment with highly motivated inspired team ……..where life is Magnifique for guests and all team members
共同创造和谐、积极、充满灵感的团队，与客人一同享受生活的美妙
1. GENERAL DUTIES: 主要职责
i. Responsible in achieving the Brand and Hotel positioning objectives locally and internationally through Public Relations and Promotion activities.
公关部经理负责通过公关和促销活动实现集团和饭店在本地和国际上的定位目标
ii. Assists the Director of Sales in the development of Public Relations and Promotion plans and in budget preparation.
协助营业总监开发公关促销计划及制作预算
iii. Represents and promotes the hotel by maintaining constant contact with the media, local community, the customer base and Accor offices.
与媒体、本地社区、客户及雅高总部保持密切联系，代表、宣传饭店形象
iv. Supervisors the Marketing Communications department to ensure all daily tasks are completed in a timely fashion.
管理市场公关部保证每天的工作及时地完成
v. To protect the correct image and positioning of the hotel and Brand by meeting corporate standards in all collateral and advertising material.
保证所有的宣传资料和广告都达到集团的标准，维护饭店的正确形象和定位
vi. To develop and follow through in public relations activities and be responsible for the production of promotional materials, press kits and arrange press and media coverage.
开拓并实施公关活动，负责制作促销资料、对媒体宣传资料及安排在媒体对饭店的报 道。
2. MAJOR RESPONSIBILITIES: 职责和方法
i. Communicates and submits appropriate material to all marketing channels and organizations that assists in promoting the hotel to ensure they are well equipped to sell the property
与各种营销渠道及组织沟通并提供合适的材料以确保他们有足够的资料促销酒店的 服务
ii. Co-ordinates various media and marketing activities and events
与各种不同的媒体合作，参加各种营销计划及大型活动.
iii. Co-ordinates press releases as required of hotel events and new staff
发布酒店重大事件和入职新员工的新闻
iv. Liaises with advertising and public relation agencies
建立，保持与广告商和公共关系组织的关系
v. Builds profile within local market place through attendance at various events and local market place
在本地市场内，通过参加各种营销活动，树立饭店的形象
vi. Oversees and coordinates hotel photography when required
在需要时，监督和协调酒店摄影。
vii. Maintains the image of the Hotel and the Brand.
维护酒店和集团的形象。
viii. Monitors and ensures complete awareness of competitor activities and use information when developing strategies.
监视并确保对竞争对手的活动有完全的了解，以便在制定战略时使用这些信息。
ix. Plans and coordinates all sponsorship activities
计划与协调饭店赞助的活动。
x. Takes part in the preparation and planning of department / unit / outlet goals and objectives.
参与准备和制定部门/小部门/分部门的目标。
xi. Participates in the preparation of strategic and business plans.
参与，准备战略和经营计划。
xii. Accesses sales and marketing data.
掌握市场营销数据。
xiii. Takes ownership by developing, executing and following up on the hotel's public relations and advertising schedules.
主动承担发展，执行酒店年公关计划活动的领导责任。
xiv. Organizes promotional events, including invitations to the media, local VIP's, corporate accounts, clients, travel agents and other related guests.
在市场部总监的指导下，组织活动包括邀请媒体，本地重要人物，公司客户，旅行社 和其他相关客人。
xv. Works effectively in a team.
在团队内有效的工作。
xvi. Abides by the Sofitel Shanghai Sheshan Oriental Resort Employee Handbook
遵守上海东方佘山索菲特大酒店员工守则。
xvii. Abides by both the Sofitel Shanghai Sheshan Oriental Resort police and procedures.
遵守上海东方佘山索菲特大酒店的政策及程序。
3. HUMAN RESOURCES RESPONSIBILITIES: 人事职责
i. .Establish rapport among co-employees at all levels.
和同事之间和睦相处。
4. REPORTING TO 工作关系
i. . Staff Management. Facilitates multi-skills.
员工管理。鼓励员工掌握多种技能。
6. REPLACEMENT AND TEMPORARY MISSION 替代和临时职责
i. Must be ready and responsible when assigned to other positions as may be required by the Director of Sales
随时准备完成销售总监安排的工作，并对此负责。
Qualifications: 资格条件
？ Strong oral and written communication skills
熟练的口语和书面沟通能力
？ Ability to work effectively in a team environment and take initiative
有效率的团队工作能力以及主动性
？ Computer skills (word processing and spreadsheet)
电脑操作技能 （文档和电子数据表格处理）
投身于索菲特豪华品牌：
1. To provide refined service by man and woman who take pleasure in providing pleasure
提供精致服务，快乐着提供快乐。
2. To think and act Luxury
豪华的思想和行动。
3. To be committed in executing services with passion for excellence
热忱投身于优质服务的创造
4. To execute Sofitel Luxury Savoir-Faire and delivering inspired moments in a personalized way
贯彻豪华索菲特服务技巧，启发灵感，创造客人个性体验
5. To provide services with emotion, with passion, with soul, with sincerity, with confidence and being serene
将您的服务，注入情感、热忱、灵魂、真诚、自信以及宁静
6. Commitment in creating a harmonious environment with highly motivated inspired team ……..where life is Magnifique for guests and all team members
共同创造和谐、积极、充满灵感的团队，与客人一同享受生活的美妙
1. GENERAL DUTIES: 主要职责
i. Responsible in achieving the Brand and Hotel positioning objectives locally and internationally through Public Relations and Promotion activities.
公关部经理负责通过公关和促销活动实现集团和饭店在本地和国际上的定位目标
ii. Assists the Director of Sales in the development of Public Relations and Promotion plans and in budget preparation.
协助营业总监开发公关促销计划及制作预算
iii. Represents and promotes the hotel by maintaining constant contact with the media, local community, the customer base and Accor offices.
与媒体、本地社区、客户及雅高总部保持密切联系，代表、宣传饭店形象
iv. Supervisors the Marketing Communications department to ensure all daily tasks are completed in a timely fashion.
管理市场公关部保证每天的工作及时地完成
v. To protect the correct image and positioning of the hotel and Brand by meeting corporate standards in all collateral and advertising material.
保证所有的宣传资料和广告都达到集团的标准，维护饭店的正确形象和定位
vi. To develop and follow through in public relations activities and be responsible for the production of promotional materials, press kits and arrange press and media coverage.
开拓并实施公关活动，负责制作促销资料、对媒体宣传资料及安排在媒体对饭店的报 道。
2. MAJOR RESPONSIBILITIES: 职责和方法
i. Communicates and submits appropriate material to all marketing channels and organizations that assists in promoting the hotel to ensure they are well equipped to sell the property
与各种营销渠道及组织沟通并提供合适的材料以确保他们有足够的资料促销酒店的 服务
ii. Co-ordinates various media and marketing activities and events
与各种不同的媒体合作，参加各种营销计划及大型活动.
iii. Co-ordinates press releases as required of hotel events and new staff
发布酒店重大事件和入职新员工的新闻
iv. Liaises with advertising and public relation agencies
建立，保持与广告商和公共关系组织的关系
v. Builds profile within local market place through attendance at various events and local market place
在本地市场内，通过参加各种营销活动，树立饭店的形象
vi. Oversees and coordinates hotel photography when required
在需要时，监督和协调酒店摄影。
vii. Maintains the image of the Hotel and the Brand.
维护酒店和集团的形象。
viii. Monitors and ensures complete awareness of competitor activities and use information when developing strategies.
监视并确保对竞争对手的活动有完全的了解，以便在制定战略时使用这些信息。
ix. Plans and coordinates all sponsorship activities
计划与协调饭店赞助的活动。
x. Takes part in the preparation and planning of department / unit / outlet goals and objectives.
参与准备和制定部门/小部门/分部门的目标。
xi. Participates in the preparation of strategic and business plans.
参与，准备战略和经营计划。
xii. Accesses sales and marketing data.
掌握市场营销数据。
xiii. Takes ownership by developing, executing and following up on the hotel's public relations and advertising schedules.
主动承担发展，执行酒店年公关计划活动的领导责任。
xiv. Organizes promotional events, including invitations to the media, local VIP's, corporate accounts, clients, travel agents and other related guests.
在市场部总监的指导下，组织活动包括邀请媒体，本地重要人物，公司客户，旅行社 和其他相关客人。
xv. Works effectively in a team.
在团队内有效的工作。
xvi. Abides by the Sofitel Shanghai Sheshan Oriental Resort Employee Handbook
遵守上海东方佘山索菲特大酒店员工守则。
xvii. Abides by both the Sofitel Shanghai Sheshan Oriental Resort police and procedures.
遵守上海东方佘山索菲特大酒店的政策及程序。
3. HUMAN RESOURCES RESPONSIBILITIES: 人事职责
i. .Establish rapport among co-employees at all levels.
和同事之间和睦相处。
4. REPORTING TO 工作关系
i. . Staff Management. Facilitates multi-skills.
员工管理。鼓励员工掌握多种技能。
6. REPLACEMENT AND TEMPORARY MISSION 替代和临时职责
i. Must be ready and responsible when assigned to other positions as may be required by the Director of Sales
随时准备完成销售总监安排的工作，并对此负责。
Qualifications: 资格条件
？ Strong oral and written communication skills
熟练的口语和书面沟通能力
？ Ability to work effectively in a team environment and take initiative
有效率的团队工作能力以及主动性
？ Computer skills (word processing and spreadsheet)
电脑操作技能 （文档和电子数据表格处理）
公司介绍
Sofitel Shanghai Sheshan Oriental
上海东方佘山索菲特大酒店
The Sofitel Shanghai Sheshan Oriental is located in Songjiang District, Shanghai, about 20 minutes from Hongqiao Airport. Designed by renowned architects from Smallwood, Reynolds, Stewart, Stewart & Associates Pte.Ltd.based in Atlanta Georgia USA, this unique and exclusive platinum 5 star deluxe hotel has vibrant Tuscany style architecture featured with lagoons, water falls, exotic tropical landscaping designed by Belt Collins, a world leader in landscaping
上海东方佘山索菲特大酒店，位于上海市松江区，距离虹桥机场20分钟。酒店的建筑设计是总部设在美国乔治亚洲，亚特兰大世界知名SRSS建筑设计公司。酒店的建筑风格是托斯卡纳风格，以白金五星级标准设计，风格独特。景观园林设计公司是排名世界前列的贝尔高林，以人工湖，瀑布，热带园林景观为主。
The hotel provides 368 guestrooms, 7 ministerial villas, CLUBMILLESIMETM, 5 restaurants, 4 bars, 2,536 sqm of conference facilities, 3,135 sqm of Eco LE SPA, indoor and outdoor pools, SOFITTM Health Club, golf driving range, squash courts and tennis courts.
酒店包含368间客房，7栋别墅，索菲特行政俱乐部, 5个餐厅，4个酒吧，以及2,536平方米的会议设施，以及3,135平方米的生态水疗，室内、室外游泳池，健康中心，高尔夫练习场，壁球场和网球场。
Dear applicant,
亲爱的应聘者，
Thank you for your interest in wishing to join Sofitel Luxury Brand at the Sofitel Shanghai Sheshan Oriental, we are committed to review your application with the high degree of consideration, however, the most suitable candidate will be selected to fill in the appropriate position applied for
非常感谢您应聘索菲特豪华品牌上海东方佘山索菲特大酒店，我们秉承将合适的人安排在合适的岗位上的原则，认真阅读你的申请并慎重做出录用决定。
Your application has to be filled in full and please kindly upload your recent passport photo to the online application form.
您需要完整填写申请，将你的近期证件照和你的申请一起上传。
If you wish, you are also invited to personally apply at our Human Resources office every Tuesday, from 2:00pm to 5:00 pm.You may take the East Entrance and find the Human Resources Office in the basement of the hotel.
如果您愿意，也欢迎您在每周二下午两点到下午五点期间到我们人力资源办公室应聘。你可以从酒店东门（近嘉松南路）进入酒店，人力资源办公室位于酒店地下一层。
If you are not being contacted within two weeks since the date you have submitted your application, this results that the position has been filled-in already, however, your application will be kept in the potential talent file.We thank you for your interest in joining our team, wishing you a very successful searching for the position that you are looking for and a successful future in the hotel industry.
如果从提交申请当日起两周内您还没有收到我们的回复，有可能是由于我们提供的职位有限，暂时不能满足你的需求，但您的资料将保存在我们的人才库中。我们再次感谢你来应聘我们酒店，祝你在未来的求职路上一帆风顺，也期待你在酒店行业创造成功的未来。
非中介不收费，请勿转载！
上海东方佘山索菲特大酒店
The Sofitel Shanghai Sheshan Oriental is located in Songjiang District, Shanghai, about 20 minutes from Hongqiao Airport. Designed by renowned architects from Smallwood, Reynolds, Stewart, Stewart & Associates Pte.Ltd.based in Atlanta Georgia USA, this unique and exclusive platinum 5 star deluxe hotel has vibrant Tuscany style architecture featured with lagoons, water falls, exotic tropical landscaping designed by Belt Collins, a world leader in landscaping
上海东方佘山索菲特大酒店，位于上海市松江区，距离虹桥机场20分钟。酒店的建筑设计是总部设在美国乔治亚洲，亚特兰大世界知名SRSS建筑设计公司。酒店的建筑风格是托斯卡纳风格，以白金五星级标准设计，风格独特。景观园林设计公司是排名世界前列的贝尔高林，以人工湖，瀑布，热带园林景观为主。
The hotel provides 368 guestrooms, 7 ministerial villas, CLUBMILLESIMETM, 5 restaurants, 4 bars, 2,536 sqm of conference facilities, 3,135 sqm of Eco LE SPA, indoor and outdoor pools, SOFITTM Health Club, golf driving range, squash courts and tennis courts.
酒店包含368间客房，7栋别墅，索菲特行政俱乐部, 5个餐厅，4个酒吧，以及2,536平方米的会议设施，以及3,135平方米的生态水疗，室内、室外游泳池，健康中心，高尔夫练习场，壁球场和网球场。
Dear applicant,
亲爱的应聘者，
Thank you for your interest in wishing to join Sofitel Luxury Brand at the Sofitel Shanghai Sheshan Oriental, we are committed to review your application with the high degree of consideration, however, the most suitable candidate will be selected to fill in the appropriate position applied for
非常感谢您应聘索菲特豪华品牌上海东方佘山索菲特大酒店，我们秉承将合适的人安排在合适的岗位上的原则，认真阅读你的申请并慎重做出录用决定。
Your application has to be filled in full and please kindly upload your recent passport photo to the online application form.
您需要完整填写申请，将你的近期证件照和你的申请一起上传。
If you wish, you are also invited to personally apply at our Human Resources office every Tuesday, from 2:00pm to 5:00 pm.You may take the East Entrance and find the Human Resources Office in the basement of the hotel.
如果您愿意，也欢迎您在每周二下午两点到下午五点期间到我们人力资源办公室应聘。你可以从酒店东门（近嘉松南路）进入酒店，人力资源办公室位于酒店地下一层。
If you are not being contacted within two weeks since the date you have submitted your application, this results that the position has been filled-in already, however, your application will be kept in the potential talent file.We thank you for your interest in joining our team, wishing you a very successful searching for the position that you are looking for and a successful future in the hotel industry.
如果从提交申请当日起两周内您还没有收到我们的回复，有可能是由于我们提供的职位有限，暂时不能满足你的需求，但您的资料将保存在我们的人才库中。我们再次感谢你来应聘我们酒店，祝你在未来的求职路上一帆风顺，也期待你在酒店行业创造成功的未来。
非中介不收费，请勿转载！