上海招聘

Job Purpose

? Directly provides technical product specification and troubleshooting support of Haworth products to customers and product specifiers before and after the sale.
? Provide sales teams with technical leadership and coaching required to properly engage customers, set appropriate expectations and remove barriers for sales
? Provide customer feedback from the field to the product development and marketing teams.
? This support is provided both from the office and on the client’s site.

Key Roles and Responsibilities

1. Knowledgeable about Haworth technology products and client IT infrastructure as it relates to commercial offices.
2. Knowledgeable about professional AV integrators and their role in designing, installing and servicing AV equipment.
3. Consults with assigned customer IT representatives to define application and installation objectives, define solutions and advise on specification requirements to product application and design specialists within and outside of Haworth.
4. Performs trouble shooting analysis of Haworth technology products, during and after installation, by phone, email and travel to job site.
5. Present Haworth technology solutions professionally and confidently to Haworth sales team, business owners, and customer IT management.
6. Collaborates with wide variety of functional areas such as Sales, Engineering, Marketing, and Customer Service.
7. Able to quickly work through problems in a logical and creative manner.
8. Must have knowledge of integrating technology into architectural designs.
9. Requires the applicant to be based out of a major metropolitan area on the west or east coast.
10. This position will require frequent travel to customer job sites. Requires up to 80% travel.
11. Assists Guest Services and sales teams with customer visits as requested.

Job Requirements and Qualifications

? BA/BS in technical engineering
? CTS (Certified Technology Specialist) or Certified AV specialist preferred.
? Minimum 5 years experience with Audio/Visual technology integration and installation
? Minimum 5 years experience with computer networks and information technology including, wireless networking, IP configuration, subnet switching, DNS, and DHCP.
? Minimum 5 years experience as a customer technical liaison and subject matter expert.

海沃氏家具（上海）有限公司是一家美国独资企业，总部设在美国密歇根州。我公司是一家专业设计、生产和销售高端办公家具的跨国公司，在行业内处于世界领先水平，年销售量达到10亿美元。我公司在世界126个国家设立了分公司，员工超过了6,000人，全球共有81个销售办公室和展示厅，共获得了350多个产品专利。

海沃氏家具（上海）有限公司是海沃氏集团设立于亚洲的总部，于1997年在上海浦东新区外高桥自由贸易试验区建厂，投资为1750万美元。目前在上海市静安区和北京市朝阳区各设有一个销售办公室和销售展示厅。除中国以外，在亚太地区开展业务的地区还有：中国香港、日本、新加坡、吉隆坡、墨尔本、悉尼、班加罗尔、新德里、曼谷等。

随着中国市场及亚太区业务的不断激增，现有多个空缺职位，欢迎各类专业人士前来应聘。

我们诚邀各类优秀人才的加入，公司拥有和谐、开放、创新、积极的公司文化，提供良好的工作环境、福利及发展空间。


We are a global leader in office systems solution and are driven by helping our clients to create environments that engage their people, spirit their imaginations and foster peak performance.
  
Headquartered in Michigan of U.S.A, Haworth has 6,000 employees worldwide in 126 countries.

Haworth Furniture (Shanghai) Company Ltd. is a wholly foreign-owned enterprise, established in May, 1997 in Shanghai, with an investment of USD 1750 million.

As part of our business expansion plan in China, we are looking for talents to join us!