Problem Resolution Engineer
上海肯耐珂萨人才服务有限公司
- 公司规模：150-500人
- 公司性质：合资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会) 外包服务
职位信息
- 发布日期：2014-04-28
- 工作地点：宁波
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语精通
- 职位月薪：面议
- 职位类别：汽车设计工程师 技术研发工程师
职位描述
POSITION TITLE: Problem Resolution Engineer
FUNCTION: Engineering
REPORTS TO: Manager, Engineering Problem Resolution
POSITION SUMMARY:
This position is responsible for coaching and training their engineering organization in the global 8-D process and associated tools. This engineer will lead selected issue teams/ task forces directly and will also support selected statistical analyses in support of issue teams. This engineer will coordinate problem status reporting for their area of responsibility. Finally, this position is responsible for identifying and communicating lessons learned back to core documents and to the larger global engineering team (with Global Engineering Excellence).
KEY ACCOUNTABILITIES:
? Coach and train issue teams/ task forces focused on resolution of field issues using 8-D and 6-Sigma root cause tools such as Fishbone diagrams, IS / IS-NOT differential analysis, statistical calculation tools, as well as knowledge of turbocharger technologies.
? Must be able to leverage resources in the local applications team, PD teams, and Core Science without having direct reports on those teams.
? Participate in local engineering team and engineering management meetings and keep the team informed of issue status as appropriate
? Present the status of Issue Resolution investigations to customers and manage sensitive customer communication in high stress situations
? Adhere-to and enforce compliance at the local engineering levels to the published problem solving process, methods, and tools
? Drive containment and corrective actions and ensures feedback into core engineering documents such as FMEAs, DVPs, and Engineering Standards
? Must be willing to travel to local customer locations 8-10 times per year.
QUALIFICATIONS:
5+ years experience in Turbocharger Product Engineering or Turbocharger Application Engineering preferred. Experience must be “hands-on” with significant laboratory capability demonstrated.
Experience leading or participating in cross-functional teams with decentralized / matrix supervision.
Minimum of an Associates or Technology degree, a Bachelors in Engineering preferred. Must be an individual with high ethical standards and appropriate professional image.
Must demonstrate strong technical skills, analytical ability, excellent problem solving skills, good judgment and strong business focus.
Must be a self-directed individual who is politically sensitive and a team player. Must be able to relate to people at all levels of the organization and possesses good communication skills.
Must be a good educator who is trustworthy and willing to listen, to share information and serve as a mentor.
Experience in root cause and problem resolution including skills with 6-sigma tools, 8D processes, DFMEA, DVP&R, and statistical data analysis (training is available if needed) preferred. Training will be encouraged for Six-Sigma Green Belt or Black Belt qualification.
Candidate should be prepared to spend the first 3-6 months of the assignment traveling to other BWTS locations for training and experience in problem resolution methods.
5年以上工程师， 做Application Engineer, Product Engineer，Test都可以
汽车行业
英文好，要Report给老外
FUNCTION: Engineering
REPORTS TO: Manager, Engineering Problem Resolution
POSITION SUMMARY:
This position is responsible for coaching and training their engineering organization in the global 8-D process and associated tools. This engineer will lead selected issue teams/ task forces directly and will also support selected statistical analyses in support of issue teams. This engineer will coordinate problem status reporting for their area of responsibility. Finally, this position is responsible for identifying and communicating lessons learned back to core documents and to the larger global engineering team (with Global Engineering Excellence).
KEY ACCOUNTABILITIES:
? Coach and train issue teams/ task forces focused on resolution of field issues using 8-D and 6-Sigma root cause tools such as Fishbone diagrams, IS / IS-NOT differential analysis, statistical calculation tools, as well as knowledge of turbocharger technologies.
? Must be able to leverage resources in the local applications team, PD teams, and Core Science without having direct reports on those teams.
? Participate in local engineering team and engineering management meetings and keep the team informed of issue status as appropriate
? Present the status of Issue Resolution investigations to customers and manage sensitive customer communication in high stress situations
? Adhere-to and enforce compliance at the local engineering levels to the published problem solving process, methods, and tools
? Drive containment and corrective actions and ensures feedback into core engineering documents such as FMEAs, DVPs, and Engineering Standards
? Must be willing to travel to local customer locations 8-10 times per year.
QUALIFICATIONS:
5+ years experience in Turbocharger Product Engineering or Turbocharger Application Engineering preferred. Experience must be “hands-on” with significant laboratory capability demonstrated.
Experience leading or participating in cross-functional teams with decentralized / matrix supervision.
Minimum of an Associates or Technology degree, a Bachelors in Engineering preferred. Must be an individual with high ethical standards and appropriate professional image.
Must demonstrate strong technical skills, analytical ability, excellent problem solving skills, good judgment and strong business focus.
Must be a self-directed individual who is politically sensitive and a team player. Must be able to relate to people at all levels of the organization and possesses good communication skills.
Must be a good educator who is trustworthy and willing to listen, to share information and serve as a mentor.
Experience in root cause and problem resolution including skills with 6-sigma tools, 8D processes, DFMEA, DVP&R, and statistical data analysis (training is available if needed) preferred. Training will be encouraged for Six-Sigma Green Belt or Black Belt qualification.
Candidate should be prepared to spend the first 3-6 months of the assignment traveling to other BWTS locations for training and experience in problem resolution methods.
5年以上工程师， 做Application Engineer, Product Engineer，Test都可以
汽车行业
英文好，要Report给老外
公司介绍
肯耐珂萨是全球领先的人力资源管理综合解决方案提供商。十余条产品线涵盖了人力资源管理生命周期的各个阶段，并将技术、服务、科学及信息化产品完美融合在选、用、育、留四大人力资源应用模块中。
选才方面我们拥有招聘流程外包、中高级人才寻猎、招聘管理软件系统和员工测评系统；用才领域我们应用测评工具及领导力解决方案帮助企业和员工共同成长；育才阶段我们通过公开课培训和企业内训来帮助大家快乐工作、幸福生活；留才项目我们拥有员工敬业度调研及360调研、领导力发展和薪酬报告及软件分析系统来帮助企业高效的留住核心员工。肯耐珂萨的综合解决方案已经对数千万人的生活产生了重要的影响。我们致力于服务全球的员工，为每一份工作找到最合适的人选，为每个公司创造最好的工作环境。
我们精心策划的每一次招聘、每一项测评、每一份技术解决方案、每一轮调研、每一轮领导人培养和每一则薪酬策略都在潜移默化中陶染了生活。能说出这番话的公司寥寥可数——我们为此感到自豪。我们理解客户聘请我们改善他们企业的初衷。我们明白客户对我们的希冀，也会认真对待自己的使命。我们制定的每个决策，提供的每项产品、服务和解决方案都是为了达成改善企业的目标。
肯耐珂萨为您量身打造每个商业方案，我们的产品和服务包括：
招聘流程外包
中高级人才寻猎
招聘管理系统
员工测评
领导力解决方案
公开课培训
企业内训
调研咨询
薪酬系统管理
更多信息请登录：www.kenexa.com.cn
选才方面我们拥有招聘流程外包、中高级人才寻猎、招聘管理软件系统和员工测评系统；用才领域我们应用测评工具及领导力解决方案帮助企业和员工共同成长；育才阶段我们通过公开课培训和企业内训来帮助大家快乐工作、幸福生活；留才项目我们拥有员工敬业度调研及360调研、领导力发展和薪酬报告及软件分析系统来帮助企业高效的留住核心员工。肯耐珂萨的综合解决方案已经对数千万人的生活产生了重要的影响。我们致力于服务全球的员工，为每一份工作找到最合适的人选，为每个公司创造最好的工作环境。
我们精心策划的每一次招聘、每一项测评、每一份技术解决方案、每一轮调研、每一轮领导人培养和每一则薪酬策略都在潜移默化中陶染了生活。能说出这番话的公司寥寥可数——我们为此感到自豪。我们理解客户聘请我们改善他们企业的初衷。我们明白客户对我们的希冀，也会认真对待自己的使命。我们制定的每个决策，提供的每项产品、服务和解决方案都是为了达成改善企业的目标。
肯耐珂萨为您量身打造每个商业方案，我们的产品和服务包括：
招聘流程外包
中高级人才寻猎
招聘管理系统
员工测评
领导力解决方案
公开课培训
企业内训
调研咨询
薪酬系统管理
更多信息请登录：www.kenexa.com.cn