上海 [切换城市] 上海招聘上海物流/仓储招聘上海船务/空运陆运操作招聘

急聘 日语客户服务专员Japanese Customer Service Clerk

卓越(上海)国际货物运输代理有限公司

  • 公司规模:50-150人
  • 公司性质:外资(非欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2012-08-17
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:一年以上
  • 学历要求:大专
  • 语言要求:日语精通
    英语一般
  • 职位类别:客服专员/助理(非技术)  船务/空运陆运操作

职位描述


职位描述:


1. 负责日本代理及客户的日常联络工作,按照指示安排运输以及相关物流服务;

2. 将客户的委托及时与其他部门沟通、协调,确保客户的要求及时准确的被执行,并及时反馈相关信息给客户;
3. 对客户委托的业务要全程跟踪、及时反馈,对有疑问的环节必须及时告知上级领导,及时解决客户的要求;
4. 根据工作表现,深层挖掘客户以拓展公司业务。


Responsibility

1. In charge of daily communication with Japanese agents and clients, cfm booking order with client and get agent’s instruction of shipping arrangement

2. Coordination with operation dept and make sure shipments arranged properly according to client and agent’s instruction & request

3. Follow up & monitor closely every shpt, report to relative parties in timely manner

Good judgement to report leaders if any trouble and provide solutions to clients

4. Further developing the market based on good performance and service to the clients




职位要求:

1. 大专及以上学历;

2. 精通日语,日语二级或以上,能熟练运用日语口语及书写;

3. 有国际货代公司相近岗位工作经验者优先;

4. 精通英文,CET-4或以上者优先;
5. 谦虚积极,善于沟通与交流,有一定的亲和力;
6. 观察力敏锐,具有灵活应变及处理紧急事务的能力;
7. 能适应较大的工作强度和压力。


Requirement

1. College degree or above

2. Having work experience as operation in international forwarding company is preferred

3. Strong verbal & written Japanese communication skills

4. Good command in English ,Cet-4 or above is preferred
5. Honest, open-minded , and easy to communicate , team-working spirit
6. Fast in action, responses
7. Can work under pressure

此岗位女性。

公司介绍

In 1997, Excel Network Group founded with its headquarter in Hong Kong. As a international logistics solution provider, we devoting to a full range of innovative, professional & reliable services as customer’s various demands including international air/sea freight, consolidation, warehousing and distribution, inland trucking , brokerage , booking etc. After years of struggle Excel Network Group has owned its branches and partners covering the major cities of the world. With the rapid developing of the China market, Excel Network (Shanghai) Limited, as business centre of the Group in China mainland, has established a good presence in China supported by a network located in key coastal ports and cities.

卓越(上海)国际货物运输代理有限公司是一家于2005年成立总部位于香港的独资企业。公司具有美国FMC BOND、NVOCC无船承运人以及空运销售代理业务资格,业务开展范围涉及:承办海运、空运、陆运进出口货物的国际货物运输代理业务。公司目前已拥有多个国内、海外分公司以及全球货运服务网络,随着公司业务不断拓展需要,现面向社会诚邀有识之士加入本公司。

联系方式

  • 公司地址:桂平路