上海招聘

Goal/Mission:
Deliver third level service support for medical products to the Siemens Healthcare regional units and business partners worldwide on request. Provide knowledge to enhance Healthcare’s service perofmance globally. Support the business units to improve the quality of their products.
Contacts:
CS Process(Serviceability +Documentation; Product Support; Headuarter Support Center;Training Center: Service Marketing; Logistics)
BU PLM Process(Quality Installed Base/System Engineering)
BU CRM Process
BU SCM Process
Customer Service Engineer of Regional Service Center
Uptime Service Center
Country Service Organizations
OEM partners, Vendors
Costumer(end user)

Task:

Working in customer service headquarter, HSC engineer needs to
1. Deliver 3rd level technical support for medical products to the Siemens Healthcare Regional Units, as well as Regional Support Centers worldwide,
2. Provide knowledge and maintain knowledge base to enhance Healthcare‘s service performance globally,
3. Support the Business Units in Change process to improve the quality of their products,
4. support new product introduction to ensure a smooth product launch.

Experience required:

Min. 3 years of field service experience on medical imaging products;
International culture orientation: experience of working with international employees or customers.

Language Skills:

Fluent oral and written English

Education Background:

Bachelor degree or above in Engineering

上海西门子医疗器械有限公司(http://www.healthcare.siemens.com.cn/about-us-cn/healthcare-development-ssme-cn)成立于1992年，是西门子（中国）有限公司下属的独资公司。目前公司致力于计算机断层扫描诊断设备(CT)、X光机诊断设备、及其零部件的研发生产。相关客户服务也是我们业务的重要组成部分。公司并参与Soarian MedSuite 的全球研发及在中国的项目实施。公司被上海市政府授予高新技术企业称号。

上海西门子医疗器械有限公司不仅是西门子供应全球市场的医疗影像设备制造基地，而且是西门子医疗影像设备和医疗软件的研发中心之一。公司拥有800多名员工，其中研发人员超过270人。

上海西门子医疗器械有限公司位于上海国际医学园区（周祝公路278号），占地面积10万平方米，其中各类研发及生产区域占地超过35000平方，总投资超过3亿多人民币，是西门子医疗业务领域在亚太地区最大的研发和制造中心，也是目前上海最大的医疗器械研发生产高科技企业之一。

近几年来，公司发展尤为迅速。 CT业务部门成功研发制造了双层螺旋CT SOMATOM Spirit，以及6层16层螺旋CT SOMATOM Emotion系列。X光机部门则成功地向市场推出了中国热销的X射线拍片系统Aristos VX Plus等优质产品。

公司的客户服务部门，提供培训，区域技术支持及各类零备件的物流服务。

公司的医疗软件部门致力于研发和实施西门子全球化和本地化的Soarian MedSuite产品

公司将继续加大研发力度，为市场提供更多高品质的医疗设备和医疗软件，为健康水准的普遍提高作出积极贡献。

公司地址：上海市浦东新区周祝公路278号 邮　　编：201318

公司网站：http://www.healthcare.siemens.com.cn/about-us-cn/healthcare-development-ssme-cn

公司邮箱：recruitment_healthcare@siemens.com