上海招聘

Location
Base on Shanghai Fengxian office mainly,
with sometimes travelling to Pudong, Songjiang and Shandong

Reports to the IT Manager China

Responsibility
-1st level support for all IT infrastructure and telecommunication related incidents
-Securing availability and functioning of IT Hard- and Software as well as media technique (LAN/Wifi, Video Beamer, Video Conference System, etc.)
-Proactive incident handling --> help to identify training needs for local/regional Users
-Maintain a register of all reported and issues and requests (helpdesk/ticketing protocol)
-Install, repair, maintain and support Computer, Printer and Peripherals related Hardware and Software
-Provide support to internal IT users for client hard- and software issues
-Analysis and resolution of incidents or problems
-Configuration, setup and rollout of new devices (PC, Notebook, Printer, etc.)
-Support of system upgrades (Operating system, MS Office, etc.)

Qualification
-Microsoft Certification for Windows Client Software (Windows 7, Office 2010, MS Outlook/Exchange)
-Good understanding of Client Security Software (e.g. Trendmicro Antivirus, Client Firewall)
-Basic understanding of Microsoft Network (Active Directory, DNS, DHCP)
-Experience in educating IT end users and providing helpdesk support
-English Language knowledge

Duties
-Supervise and urge IT end users to comply with Group IT Policy
-Coordinate with external suppliers to resolve hardware, software or network issues
-Proactive incident handling --> help to identify training needs for local Users

Skills / Attributes Required
-College degree at least
-Minimum 3 years of experience in end user support
-Experience in end user trainings
-Experience in managing a MS Windows based IT landscape
-Microsoft Certification for Windows Client Software (Windows 7, MS Office 2010/2013)
-Good understanding of Client Security and VPN Software (e.g. Antivirus, Client Firewall, VPN client)
-Basic understanding of Microsoft server infrastructure (File-/Print server, Active Directory, DNS, DHCP, etc.)
-Basic understanding of virtualization technologies (VMWare, Hyper-V)
-Experience in providing end user support
-High level of service orientation towards customers (end users)
-English Language knowledge

森佩理特（上海）管理有限公司成立于2012年1月，系森佩理特集团中国地区总部。负责奥地利总部与中国子公司之间的沟通管理工作，提供投资经营决策，资金运作和财务管理，员工培训与管理，市场开发和营销。公司目前正大力推广检查手套和手术手套在中国市场的营销。其手套销量在欧洲市场处于领先地位。

奥地利森佩理特集团在合成橡胶制品领域具有国际领先地位。集团公司总部位于奥地利维也纳，集团下属四大业务部门：1、SEMPERMED，生产医疗用乳胶手套；2、SEMPERFLEX，生产工业胶管和高压胶管；3、SEMPERTRANS，生产橡胶输送带；4、SEMPERFORM，生产各种橡胶模压制品。

集团目前在中国的上海、山东等地设有3家生产基地，另有18个生产基地遍布于世界各地。截止2012年底，集团共有7000多名员工。

公司将提供良好的工作环境、福利和发展空间，期待有良好沟通及团队合作能力的人才加盟

电子邮箱: China.HR@semperit.com.cn