上海招聘

Location:Dalian

Responsibilities
* Work with clients via phone or Email to deliver post-deployment application reconfigurations including but not limited to:
? Ongoing application maintenance changes such as adding custom fields, changing screen layouts, changing field level security, and adding validation rules.
? Creating reports, dashboards, and list views.
? Adding/deleting/changing users, setting up security, changing territory and role hierarchy.
? Creating/maintaining sandbox environments.
? Basic data imports and exports.
? Assist with the implementation of new Veeva and salesforce.com functionality.
? Tier 2/3 troubleshooting and how to's.
? Ad-hoc configuration training to educate customer administration team and enable customer to manage administration needs internally.
? Excellent verbal and written communication skills.
? Juggling multiple client requests and prioritizing is one of the things you do best.
? Effectively work remotely and independently in support of clients.

Requirements

? Consulting experience with multiple client responsibility.
? Excellent verbal and written communication skills in English or Japanese.
? Juggling multiple client requests and prioritizing is one of the things you do best.
? Effectively work remotely and independently to support clients.
? Bachelor’s degree or equivalent relevant experience.

Nice to have
? Administrative knowledge of Salesforce.com; level 2 certification.
? CRM Experience in the pharmaceutical industry.

Veeva是一家总部位于美国加州，为生命科学领域客户提供系统、数据解决方案的供应商，十年前的Veeva带着对中国本土市场的憧憬来到了上海。

Veeva is one Califonia based leading IT system, data solution provider in the life science industry. With the vision and expectation of China marketing, Veeva made a big push into Shanghai in 2011.

Veeva在中国业务迅速的崛起除了Veeva产品本身的优势，也和Veeva背后每一位伙伴息息相关。在Veeva，我们坚信如果有正确的公司文化，有优秀的伙伴，那公司就会有好的产品，会健康的成长。

The booming business of China Veeva are inseparable not only from Veeva’s product success but also the employee success at Veeva.

上海办公地点：静安寺越洋广场
北京办公地点：平安国际金融中心
大连办公地点：大连软件园