Sr Field Service Engineer/现场服务工程师
Cadence(上海铿腾电子科技有限公司)
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路 计算机软件
职位信息
- 发布日期:2012-09-07
- 工作地点:上海-浦东新区
- 招聘人数:1
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:FAE 现场应用工程师 售前/售后技术支持工程师
职位描述
Position Description:
- Installs, troubleshoots, and maintains Cadence electronic equipment.
-service as the hardware technical representative providing proactive on site support at end user customer
locations throughout Japan and, when required, at overseas locations also.
- Identifies, analyzes and repairs hardware, firmware, network and other issues.
- Schedules part replacements and maintenance with customers as needed.
- Relies on experience and judgment to accomplish goals and ensure customer satisfaction.
Position Requirements:
- Primary contact for all hardware related issues
- Planning and Installation of new equipment at customer sites
- Troubleshoot/diagnose and repair hardware and other problems, escalate issues when appropriate
- Document all work processes as required
- Establish a strong supportive relationship with customers
- Inventory control
- Work with Field Service team and other Cadence groups to improve processes and procedures
Excellent written and verbal communication; speaking and writing skills. Ability to communicate complex technical issues in an easy to understand manner. Willingness to travel frequently both domestically and internationally. Current passport required.
Full training will be provided, however any experience in the following areas would be advantageous:
- Debugging and repair experience in a board/system level environment.
- Field service experience in component/board/system level environment.
- Proficiency with SUN & LINUX OS and local area network issues
please send your resume to cecilyl@cadence.com
公司介绍
Cadence公司的电子设计自动化(Electronic Design Automation)产品涵盖了电子设计的整个流程,包括系统级设计,功能验证,IC综合及布局布线,模拟、混合信号及射频IC设计,全定制集成电路设计,IC物理验证,PCB设计和硬件仿真建模等。同时,Cadence公司还提供设计方法学服务,帮助客户优化其设计流程;提供设计外包服务,协助客户进入新的市场领域。全球知名半导体与电子系统公司均将Cadence软件作为其设计标准。
1992年Cadence 公司进入中国大陆及香港市场,迄今已拥有大量的集成电路及系统设计客户群体。在过去的十多年里,Cadence公司不断发展壮大,现拥有员工约400多人,建立了北京、上海、深圳、香港四个办事处以及北京研发中心、上海研发中心。
北京研发中心和上海研发中心主要承担与美国总部EDA软件研发任务,力争提供给用户更加完美的设计工具和全流程服务。位于上海的企业服务中心为用户提供高质量、有效的专业设计和外包服务。
把世界顶尖的产品和服务融入中国,成为中国电子行业最亲密合作伙伴,和中国电子高科技产业共同腾飞是Cadence 中国的坚定信念。
关于Cadence公司及其产品和服务的更多信息,敬请浏览公司中国网站 http://www.cadence.com.cn
联系方式
- 公司网站:http://www.cadence.com.cn
- Email:cecilyl@cadence.com
- 公司地址:上海市浦东新区芳甸路1155号5楼(浦东嘉里中心)
- 邮政编码:201024
- 联系人:HR