(IT 管理员) 服务大使 - MIS信息系统管理
上海东方佘山索菲特大酒店
- 公司规模：500-1000人
- 公司性质：合资(欧美)
- 公司行业：酒店/旅游
职位信息
- 发布日期：2013-11-16
- 工作地点：上海-松江区
- 招聘人数：1
- 工作经验：一年以上
- 学历要求：中专
- 语言要求：普通话精通
- 职位类别：技术支持/维护工程师 信息技术专员
职位描述
SOFITEL LUXURY HOTEL COMMITMENTS:
投身于索菲特豪华品牌：
1. To provide refined service by man and woman who take pleasure in providing pleasure.
提供精致服务，快乐着提供快乐。
2. To think and act Luxury.
豪华的思想和行动。
3. To be committed in executing services with passion for excellence.
热忱投身于优质服务的创造。
4. To execute Sofitel Luxury Savoir-Faire and delivering inspired moments in a personalized way.
贯彻豪华索菲特服务技巧，启发灵感，创造客人个性体验。
5. To provide services with emotion, with passion, with soul, with sincerity, with confidence and being serene.
将您的服务，注入情感、热忱、灵魂、真诚、自信以及宁静。
6. Commitment in creating a harmonious environment with highly motivated inspired team ……..where life is Magnifique for guests and all team members.
共同创造和谐、积极、充满灵感的团队，与客人一同享受生活的美妙。
1. GENERAL DUTIES: 主要职责
i. To assist the MIS Manager in ensuring the smooth and efficient operation of the Department and to be of service at all times to computer users of all levels.
协助电脑房经理确保酒店电脑正常运行,及电脑房工作的有序而高效。
2. MAJOR RESPONSIBILITIES: 职责和方法
i. Responsible for the proper maintenance and accountability of all computerized systems hardware and software.
确保计算机硬件和软件的正常运行及日常维护。
ii. Perform audit with regard to standard screen wallpaper, antivirus, games and passwords.
确保标准的屏幕保护,病毒,游戏和密码的设置及检查。
iii. Ensure that computer passwords are regularly changed.
确保计算机密码的定期更换。
iv. Perform computer generated month end report and prepare other reports that may be required by management.
根据上级需要,制定月末报表和其它报表。
v. Perform the required back up regularly.
定期做备份。
vi. Assist accounting in reconciling subsidiary ledger balance as generated by computer and the general ledger balance as produced by another system.
协助财务部门调节电脑生成的分类帐科目余额,使之与另一系统生成的总帐余额一致.
vii. Maintain and inventory of all hardware and software.
维护和保存所有硬件和软件。
viii. Keep all software in the safe vault.
安全保管所有电脑软件。
ix. Do the routine system set-ups as may be required by software and/or programs.
完成软件和程序的常规的系统安装。
x. Attend to computer problems, both of software and hardware problems.
解决计算机硬件和软件的问题。
xi. Coordinate with the MIS Manager in preparing the monthly duty roster.
协助电脑房经理准备排班报表。
xii. Train staff to operate specific EDP programs.
培训职员操作特殊的电脑系统。
xiii. Perform other duties that may be assigned from time to time.
完成指派的其它任务。
3. COMMERCIAL RESPONSIBILITIES: 商业职责
i. Safeguard computer hardware and software against loss and/or damages due to gross negligence.
保计算机硬件和软件的安全，防止由于疏忽而造成的损失。
4. HUMAN RESOURCES RESPONSIBILITIES: 人事职责
i. Establish rapport among co-employees at all levels.
和同事之间和睦相处。
5. RELATIONS: 工作关系
i. Reports directly to the MIS Manager.
向电脑房经理汇报工作。
6. TECHNICAL RESPONSIBILITIES: 技术职责
i. To attend to any problems encountered in software and hardware by all departments and to keep a register of such incidents and the manner in which they have been solved.
高度关注所有部门的任何硬件和软件的遇到的问题，保持连续的登记这类事故和记录已经解决的方案。
ii. ？To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs.
严格执行常规的系统安装程序，定期更新病毒定义库程序。
iii. ？To strictly perform daily/monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup tapes.
严格执行每日、每月的备份留存，确保系统成功备份及备份磁带的安全。
iv. To assist any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs.
协助管理酒店任何部门的IT需求并提供妥善的解决方案。
v. To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees of the Hotel.
提供日常IT安全培训，以确保PMS访问密码是经常更新的、服务器自动待机模式和PMS的正常运行、严格管理酒店所有员工的执行IT程序流程。
vi. To perform regular computer audits searching for unauthorized programs, improper setup or loopholes in the security setup.
执行定期电脑审查，搜索出未经授权批准的程序、杜绝安装过程中存在的不合适的安 装隐患。
Qualifications:
？ Minimum of 1 year IT Concerned experience.
具备至少1年的IT 相关经验。
？ A strong understanding of Hotel PMS System.
十分了解PMS 系统。
？ Strong oral and written communication skills.
良好的口头和书面的沟通能力。
？ Ability to IT major university.
有IT专业的大学文凭。
？ Ability to work effectively in a team environment and take initiative.
具备团队合作精神和工作主动性。
？ Must be familiar with OPERA, MICROS, Sun System, MC System, HR System, office automation and networking.
熟悉OPERA，MICROS，Sun System, MC系统办公自动化等软件。
投身于索菲特豪华品牌：
1. To provide refined service by man and woman who take pleasure in providing pleasure.
提供精致服务，快乐着提供快乐。
2. To think and act Luxury.
豪华的思想和行动。
3. To be committed in executing services with passion for excellence.
热忱投身于优质服务的创造。
4. To execute Sofitel Luxury Savoir-Faire and delivering inspired moments in a personalized way.
贯彻豪华索菲特服务技巧，启发灵感，创造客人个性体验。
5. To provide services with emotion, with passion, with soul, with sincerity, with confidence and being serene.
将您的服务，注入情感、热忱、灵魂、真诚、自信以及宁静。
6. Commitment in creating a harmonious environment with highly motivated inspired team ……..where life is Magnifique for guests and all team members.
共同创造和谐、积极、充满灵感的团队，与客人一同享受生活的美妙。
1. GENERAL DUTIES: 主要职责
i. To assist the MIS Manager in ensuring the smooth and efficient operation of the Department and to be of service at all times to computer users of all levels.
协助电脑房经理确保酒店电脑正常运行,及电脑房工作的有序而高效。
2. MAJOR RESPONSIBILITIES: 职责和方法
i. Responsible for the proper maintenance and accountability of all computerized systems hardware and software.
确保计算机硬件和软件的正常运行及日常维护。
ii. Perform audit with regard to standard screen wallpaper, antivirus, games and passwords.
确保标准的屏幕保护,病毒,游戏和密码的设置及检查。
iii. Ensure that computer passwords are regularly changed.
确保计算机密码的定期更换。
iv. Perform computer generated month end report and prepare other reports that may be required by management.
根据上级需要,制定月末报表和其它报表。
v. Perform the required back up regularly.
定期做备份。
vi. Assist accounting in reconciling subsidiary ledger balance as generated by computer and the general ledger balance as produced by another system.
协助财务部门调节电脑生成的分类帐科目余额,使之与另一系统生成的总帐余额一致.
vii. Maintain and inventory of all hardware and software.
维护和保存所有硬件和软件。
viii. Keep all software in the safe vault.
安全保管所有电脑软件。
ix. Do the routine system set-ups as may be required by software and/or programs.
完成软件和程序的常规的系统安装。
x. Attend to computer problems, both of software and hardware problems.
解决计算机硬件和软件的问题。
xi. Coordinate with the MIS Manager in preparing the monthly duty roster.
协助电脑房经理准备排班报表。
xii. Train staff to operate specific EDP programs.
培训职员操作特殊的电脑系统。
xiii. Perform other duties that may be assigned from time to time.
完成指派的其它任务。
3. COMMERCIAL RESPONSIBILITIES: 商业职责
i. Safeguard computer hardware and software against loss and/or damages due to gross negligence.
保计算机硬件和软件的安全，防止由于疏忽而造成的损失。
4. HUMAN RESOURCES RESPONSIBILITIES: 人事职责
i. Establish rapport among co-employees at all levels.
和同事之间和睦相处。
5. RELATIONS: 工作关系
i. Reports directly to the MIS Manager.
向电脑房经理汇报工作。
6. TECHNICAL RESPONSIBILITIES: 技术职责
i. To attend to any problems encountered in software and hardware by all departments and to keep a register of such incidents and the manner in which they have been solved.
高度关注所有部门的任何硬件和软件的遇到的问题，保持连续的登记这类事故和记录已经解决的方案。
ii. ？To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs.
严格执行常规的系统安装程序，定期更新病毒定义库程序。
iii. ？To strictly perform daily/monthly back up procedures, ensuring the successful completion of the process and the safeguard of the backup tapes.
严格执行每日、每月的备份留存，确保系统成功备份及备份磁带的安全。
iv. To assist any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs.
协助管理酒店任何部门的IT需求并提供妥善的解决方案。
v. To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees of the Hotel.
提供日常IT安全培训，以确保PMS访问密码是经常更新的、服务器自动待机模式和PMS的正常运行、严格管理酒店所有员工的执行IT程序流程。
vi. To perform regular computer audits searching for unauthorized programs, improper setup or loopholes in the security setup.
执行定期电脑审查，搜索出未经授权批准的程序、杜绝安装过程中存在的不合适的安 装隐患。
Qualifications:
？ Minimum of 1 year IT Concerned experience.
具备至少1年的IT 相关经验。
？ A strong understanding of Hotel PMS System.
十分了解PMS 系统。
？ Strong oral and written communication skills.
良好的口头和书面的沟通能力。
？ Ability to IT major university.
有IT专业的大学文凭。
？ Ability to work effectively in a team environment and take initiative.
具备团队合作精神和工作主动性。
？ Must be familiar with OPERA, MICROS, Sun System, MC System, HR System, office automation and networking.
熟悉OPERA，MICROS，Sun System, MC系统办公自动化等软件。
公司介绍
Sofitel Shanghai Sheshan Oriental
上海东方佘山索菲特大酒店
The Sofitel Shanghai Sheshan Oriental is located in Songjiang District, Shanghai, about 20 minutes from Hongqiao Airport. Designed by renowned architects from Smallwood, Reynolds, Stewart, Stewart & Associates Pte.Ltd.based in Atlanta Georgia USA, this unique and exclusive platinum 5 star deluxe hotel has vibrant Tuscany style architecture featured with lagoons, water falls, exotic tropical landscaping designed by Belt Collins, a world leader in landscaping
上海东方佘山索菲特大酒店，位于上海市松江区，距离虹桥机场20分钟。酒店的建筑设计是总部设在美国乔治亚洲，亚特兰大世界知名SRSS建筑设计公司。酒店的建筑风格是托斯卡纳风格，以白金五星级标准设计，风格独特。景观园林设计公司是排名世界前列的贝尔高林，以人工湖，瀑布，热带园林景观为主。
The hotel provides 368 guestrooms, 7 ministerial villas, CLUBMILLESIMETM, 5 restaurants, 4 bars, 2,536 sqm of conference facilities, 3,135 sqm of Eco LE SPA, indoor and outdoor pools, SOFITTM Health Club, golf driving range, squash courts and tennis courts.
酒店包含368间客房，7栋别墅，索菲特行政俱乐部, 5个餐厅，4个酒吧，以及2,536平方米的会议设施，以及3,135平方米的生态水疗，室内、室外游泳池，健康中心，高尔夫练习场，壁球场和网球场。
Dear applicant,
亲爱的应聘者，
Thank you for your interest in wishing to join Sofitel Luxury Brand at the Sofitel Shanghai Sheshan Oriental, we are committed to review your application with the high degree of consideration, however, the most suitable candidate will be selected to fill in the appropriate position applied for
非常感谢您应聘索菲特豪华品牌上海东方佘山索菲特大酒店，我们秉承将合适的人安排在合适的岗位上的原则，认真阅读你的申请并慎重做出录用决定。
Your application has to be filled in full and please kindly upload your recent passport photo to the online application form.
您需要完整填写申请，将你的近期证件照和你的申请一起上传。
If you wish, you are also invited to personally apply at our Human Resources office every Tuesday, from 2:00pm to 5:00 pm.You may take the East Entrance and find the Human Resources Office in the basement of the hotel.
如果您愿意，也欢迎您在每周二下午两点到下午五点期间到我们人力资源办公室应聘。你可以从酒店东门（近嘉松南路）进入酒店，人力资源办公室位于酒店地下一层。
If you are not being contacted within two weeks since the date you have submitted your application, this results that the position has been filled-in already, however, your application will be kept in the potential talent file.We thank you for your interest in joining our team, wishing you a very successful searching for the position that you are looking for and a successful future in the hotel industry.
如果从提交申请当日起两周内您还没有收到我们的回复，有可能是由于我们提供的职位有限，暂时不能满足你的需求，但您的资料将保存在我们的人才库中。我们再次感谢你来应聘我们酒店，祝你在未来的求职路上一帆风顺，也期待你在酒店行业创造成功的未来。
非中介不收费，请勿转载！
上海东方佘山索菲特大酒店
The Sofitel Shanghai Sheshan Oriental is located in Songjiang District, Shanghai, about 20 minutes from Hongqiao Airport. Designed by renowned architects from Smallwood, Reynolds, Stewart, Stewart & Associates Pte.Ltd.based in Atlanta Georgia USA, this unique and exclusive platinum 5 star deluxe hotel has vibrant Tuscany style architecture featured with lagoons, water falls, exotic tropical landscaping designed by Belt Collins, a world leader in landscaping
上海东方佘山索菲特大酒店，位于上海市松江区，距离虹桥机场20分钟。酒店的建筑设计是总部设在美国乔治亚洲，亚特兰大世界知名SRSS建筑设计公司。酒店的建筑风格是托斯卡纳风格，以白金五星级标准设计，风格独特。景观园林设计公司是排名世界前列的贝尔高林，以人工湖，瀑布，热带园林景观为主。
The hotel provides 368 guestrooms, 7 ministerial villas, CLUBMILLESIMETM, 5 restaurants, 4 bars, 2,536 sqm of conference facilities, 3,135 sqm of Eco LE SPA, indoor and outdoor pools, SOFITTM Health Club, golf driving range, squash courts and tennis courts.
酒店包含368间客房，7栋别墅，索菲特行政俱乐部, 5个餐厅，4个酒吧，以及2,536平方米的会议设施，以及3,135平方米的生态水疗，室内、室外游泳池，健康中心，高尔夫练习场，壁球场和网球场。
Dear applicant,
亲爱的应聘者，
Thank you for your interest in wishing to join Sofitel Luxury Brand at the Sofitel Shanghai Sheshan Oriental, we are committed to review your application with the high degree of consideration, however, the most suitable candidate will be selected to fill in the appropriate position applied for
非常感谢您应聘索菲特豪华品牌上海东方佘山索菲特大酒店，我们秉承将合适的人安排在合适的岗位上的原则，认真阅读你的申请并慎重做出录用决定。
Your application has to be filled in full and please kindly upload your recent passport photo to the online application form.
您需要完整填写申请，将你的近期证件照和你的申请一起上传。
If you wish, you are also invited to personally apply at our Human Resources office every Tuesday, from 2:00pm to 5:00 pm.You may take the East Entrance and find the Human Resources Office in the basement of the hotel.
如果您愿意，也欢迎您在每周二下午两点到下午五点期间到我们人力资源办公室应聘。你可以从酒店东门（近嘉松南路）进入酒店，人力资源办公室位于酒店地下一层。
If you are not being contacted within two weeks since the date you have submitted your application, this results that the position has been filled-in already, however, your application will be kept in the potential talent file.We thank you for your interest in joining our team, wishing you a very successful searching for the position that you are looking for and a successful future in the hotel industry.
如果从提交申请当日起两周内您还没有收到我们的回复，有可能是由于我们提供的职位有限，暂时不能满足你的需求，但您的资料将保存在我们的人才库中。我们再次感谢你来应聘我们酒店，祝你在未来的求职路上一帆风顺，也期待你在酒店行业创造成功的未来。
非中介不收费，请勿转载！