上海招聘

Japanese Speaking Technical Representative

日语技术服务代表
圣克鲁斯生物技术有限公司（上海）正在招聘双语（日语）技术服务代表。
我们为理想的应聘者提供全职工作机会。请登陆 www.scbt.com了解?于我们公司的产品的更详细的内容，欢迎您立刻申请，加入到我们充满活力的发展团队中。

职位要求
日语技术服务代表的工作内容是为日本的客户以电话或者电邮形式提供分子生物学的相关帮助。这份工作不要求工作经验，我们会提供培训和职业拓展项目。

工作内容
帮助日本客户选择合适的试剂，优化试验设计。
帮助日本经销代理商选择产品和解答疑难，以确保日本客户得到满意的服务。
翻译市场资料和其他相关日语资料。
自信的面对客户，竞争者和上级领导。有团队合作精神，可以帮助并培训其他的同事以确保团队可以为客户提供高质量的服务。可能会涉及到帮助培训其他的职工。
应聘者必须有相关科学背景，要求有生物或相关学科的本科学历。有技术服务或实验室经历的会优先考虑。要求有优秀的表达能力和客户服务能力。要求有日语的口语表达和写作能力。

欢迎广大应届毕业生前来申请。

有意申请者请将英语简历和申请信发送到我们的邮箱:
hr.shanghai@scbio.cn

Japanese Speaking Technical Service Representative

Santa Cruz Biotechnology (Shanghai) Co., LTD. has immediate openings for Japanese speaking Technical Service
Representatives in its Shanghai division.

We are seeking qualified candidates for full-time positions. Visit www.scbt.com to learn more about our exciting
product lines and apply today to join our dynamic and growing team!

SUMMARY
Japanese speaking Technical Service Representatives provide molecular biology protocol support to Japanese
customers via e-mail and telephones. This is an entry-level Technical Service position; training and career
development will be provided.

Duties include, but are not limited to, the following:

? Assist Japanese customers in choosing appropriate reagents and optimizing protocols.

?Works with Japanese distributors on product selection and technical troubleshooting to ensure Japanese customers'
satisfaction.

? Translating marketing materials and other texts to Japanese.

?Demonstrates confidence and poise when dealing with customers, peers, and managers. Works effectively as a team
player, supporting and cross-training other staff members to ensure the highest levels of customer support. May assist in training other staff members.

Candidate must have a scientific background with a Bachelor's Degree in biology or a related life science
discipline. Prior technical service and/or lab experience preferred, but not required. Excellent communication andcustomer service skills are a must. Bilingual in Japanese (written and verbal) is a must.

Recent graduates are encouraged to apply.

Interested candidates should send resume and cover letter in English to hr.shanghai@scbio.cn

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Santa Cruz Biotechnology, Inc. (SCBT) is a worldwide leader in the production of research reagents with a newly expanded product line that includes biochemicals used by researchers in the life sciences.