上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持工程师招聘

Senior Customer Service Officer 高级客服专员

上海天祥质量技术服务有限公司徐汇分公司

  • 公司规模:500-1000人
  • 公司性质:合资(欧美)
  • 公司行业:检测,认证

职位信息

  • 发布日期:2013-11-06
  • 工作地点:上海-徐汇区
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位类别:售前/售后技术支持工程师  认证工程师/审核员

职位描述

Main Responsibilities:

-To proactively monitor the status of jobs on hand in order to better control the time performance and meet client expectation.
-To act as a dedicated contact point for both internal and external clients for CCC inquires, quotations and trainings asked.
-To keep a close eye on all up-to-date changes in regulations, rules and implementations about CCC and ensure the information shared timely.
-To build up and maintain good relationship with partners like test labs and governmental authorities as well as agents.
-To assist in exploring new services and developing channel to meet with newly emerging market or product demand.
-To identify the potential problems or risks and report the superior for suggestions duly.

Requirements:

-Bachelor’s degree, electrical background or English major is preferred.
-At least 5 years’ working experience.
-Good command of both oral and written English, CET 6 or above.
-Strong communication and interpersonal skills and a good team-player.
-A quick learner and able to work independently and proactively.
-knowledge or working experience about international/domestic approval requirements are most preferably.

公司介绍

Intertek is leading provider of quality and safety solutions serving a wide range of industries around the world. From auditing and inspection, to testing, quality assurance and certification, Intertek people are dedicated to adding value to customers' products and processes, supporting their success in the global marketplace.

Our services take us into almost every field imaginable, such as textiles, toys, electronics, building, heating, pharmaceuticals, petroleum, food and cargo scanning. We operate a global network of more than 1,000 laboratories and offices and over 30,000 people in over 100 countries around the world.

Commercial & Electrical division of Intertek provides product testing and certification services, including safety testing and certification, electromagnetic compatibility (EMC) testing, and performance testing. These services provide global market access to customers in industries such as Audio and video products, Automotive, Building products, Cables and wiring accessories, Electronics, Gas appliances, Household appliances, HVAC, IT, Industrial machinery, Installation accessories, Lighting, Medical devices, Power supply, Security, Semiconductor, Telecommunications, Wireless technology etc.

At Intertek, and as individuals, we:
· value trust and personal responsibility;
· act with integrity, honesty and respect;
· deliver excellent services which add value to our customers’ business;
· focus on continual growth and outstanding performance;
· strive to create a safe work environment;
· value each employee’s contribution toward achieving our business objectives;
· promote a culture where motivated customer-oriented employees can flourish, experience professional fulfilment and reach their highest potential; and
· respect diverse perspectives, experiences and traditions as essential.

Our commitment to delivering outstanding results through sound and thorough financial practices, superior profitability, stable growth and good citizenship will enable us to fulfil Intertek’s mission while increasing sustainable shareholder value.

公司网站:
http://www.intertek.com
http://www.intertek-etlsemko.com



-- How to apply
To become an Intertek employee please send a covering letter and CV to HR at hr.sha@intertek.com or by post to Bl. No.86,1198 Qinzhou Road(North) Shanghai, China 20023 (上海市漕河泾开发区钦州北路1198号86号楼,人力资源部,200233).
Please Indicate the position and work location.

联系方式

  • 公司网站:http://www.intertek.com
  • Email:hr.sha@intertek.com
  • 公司地址:上海漕河泾开发区钦州北路1198号86号楼
  • 邮政编码:200030
  • 联系人:人力资源部