Service Manager(IPG)
依工测试测量仪器(上海)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工 仪器仪表/工业自动化
职位信息
- 发布日期:2013-11-05
- 工作地点:上海
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:售前/售后技术支持经理
职位描述
此岗位需要有实验室设备服务应用的相关工作经验
SUMMARY/SCOPE OF POSITION:
This position handles all the service work for IPG business.
ESSENTIAL FUNCTIONS:
1、Work independently for new machine installation, startup, adjusting;
2、Conduct on-site machine’s operation training at customer site;
3、On-site repairs and preventative maintenance work, parts replacement, etc;
4、Be responsible for customer's call back, technical support and problem solving;
5、Provide the technical support for sales partners;
6、Technical support in the marketing activities, such as seminars, workshop and exhibitions;
7、Recommend and make preventative maintenance plan for customer;
8、Technical support to spare parts sales;
9、On-going improvement of technical knowledge and understanding of new techniques;
10、Organize, manage and arrange training service team.
EDUCATION REQUIREMENTS:
1、Bachelor or Master degree of mechanical/electric engineering;
2、Fluent written and spoken English
3、Good computer skill
EXPERIENCE REQUIREMENTS:
1、5~8years of service working experiences in mechanical/electric company;
2、Understanding of the metallographic/hardness test sample preparation philosophy in the industry environment will be better;
SUMMARY/SCOPE OF POSITION:
This position handles all the service work for IPG business.
ESSENTIAL FUNCTIONS:
1、Work independently for new machine installation, startup, adjusting;
2、Conduct on-site machine’s operation training at customer site;
3、On-site repairs and preventative maintenance work, parts replacement, etc;
4、Be responsible for customer's call back, technical support and problem solving;
5、Provide the technical support for sales partners;
6、Technical support in the marketing activities, such as seminars, workshop and exhibitions;
7、Recommend and make preventative maintenance plan for customer;
8、Technical support to spare parts sales;
9、On-going improvement of technical knowledge and understanding of new techniques;
10、Organize, manage and arrange training service team.
EDUCATION REQUIREMENTS:
1、Bachelor or Master degree of mechanical/electric engineering;
2、Fluent written and spoken English
3、Good computer skill
EXPERIENCE REQUIREMENTS:
1、5~8years of service working experiences in mechanical/electric company;
2、Understanding of the metallographic/hardness test sample preparation philosophy in the industry environment will be better;
公司介绍
依工测试测量仪器(上海)有限公司(简称ITW-TMS),是美国ITW集团在中国的一家全资子公司,于2007年4月正式注册成立。作为ITW测试测量分部在中国的生产基地, 依工测试测量仪器(上海)有限公司在硬度测试方面积累了近百年的经验,专业生产Wilson Hardness品牌硬度计,产品线包括洛氏、显微维氏、布氏、里氏、邵氏、万能硬度机以及高精度的压头、硬度块和测试夹具。公司另一主要产品为具有70多年历史的Buehler品牌金相设备,Buehler主要致力于材料分析方面所使用的科学仪器及消耗品的研制开发和生产制造。依工测试测量仪器(上海)有限公司在为客户提供优质产品的同时还提供与设备配套的自动化软件和系统,并可根据客户的具体需求提供模块化和定制化的服务及解决方案。
公司以“密切关注市场和应用、全员参与提升客户服务、以客户为中心的业务流程”作为发展战略,2012年5月依工测试测量仪器(上海)有限公司入驻国家级高新技术开发区---漕河泾浦江园区,标志着公司的发展迈入一个新的台阶,为了配合公司业务迅速发展,现诚聘英才加盟我司。
公司以“密切关注市场和应用、全员参与提升客户服务、以客户为中心的业务流程”作为发展战略,2012年5月依工测试测量仪器(上海)有限公司入驻国家级高新技术开发区---漕河泾浦江园区,标志着公司的发展迈入一个新的台阶,为了配合公司业务迅速发展,现诚聘英才加盟我司。
联系方式
- 公司地址:上海市闵行区浦江镇漕河泾开发区新骏环路88号13A
- 邮政编码:201114