宾客接待经理 Guest Service Manager
新梅万豪酒店公寓
- 公司规模：150-500人
- 公司性质：合资(欧美)
- 公司行业：酒店/旅游
职位信息
- 发布日期：2013-11-05
- 工作地点：上海-浦东新区
- 招聘人数：1
- 工作经验：二年以上
- 学历要求：大专
- 语言要求：英语熟练
- 职位类别：大堂经理 宾客服务经理
职位描述
Profile:
1.Maintain a detail record of all incidents (guest or employee), all finding and other relevant items to the
events in the Logbook. Where discretion is required, reports directly to Front Office Manager.
2.Maintain record of guest comments, feedbacks and takes remedial action to resolve problems. Provides feedback
2.Maintain record of guest comments, feedbacks and takes remedial action to resolve problems. Provides feedback
to Management.
3.Coordinate and cooperates with all other operation department and must have strong relationship and interaction with all hotel guests, visitors and members of the local community.
4.Conduct daily briefing, conveys important Hotel information, emphasizes current priorities, new products/
4.Conduct daily briefing, conveys important Hotel information, emphasizes current priorities, new products/
services, and reinforces standards, guest feedbacks or comments and review important statistic on occupancy,
Rev par. ADR etc.
5.1 year as Asst. manager or 2 years as Guest Relations Officer In same grade or similar size hotel.
5.1 year as Asst. manager or 2 years as Guest Relations Officer In same grade or similar size hotel.
公司介绍
Marriot International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Find your world and begin your marriott careers. Please visit www.marriott .com.cn/chinacareers.
Strategically located in the heart of Pudong’s financial district Lujiazui, with easy access to Puxi via the Fuxing East Road tunnel, towering 38 storey high, with breathtaking panoramic views of Shanghai skyline and the river, the 223 fully-furnished serviced apartments are stylishly and comfortably designed for extended stay. Each apartment features a fully-equipped kitchen, dual-line telephones with voice mail, DVD player, 42 inch Plasma/LCD TV, high-speed internet access, “At Your Service” one-stop call personalized service and professional Concierge offering 24-hour assistance.
For more hotel info, please visit www.marriott.com/shaus
万豪国际酒店集团包容多元化文化背景，拒绝各种歧视，承诺给每一个雇员一个平等的工作机会。诚邀您为我们最佳的成员。登录www.marriott .com.cn/chinacareers开展您事业之旅。
上海新梅万豪行政公寓坐落于浦东陆家嘴金融中心，通过一箭之遥的复兴路隧道可直达浦西。公寓周围有许多高级写字楼，著名的购物商场，2分钟的路程可抵达各种餐厅和娱乐场所。38层高的上海新梅万豪行政公寓拥有令人惊叹的，可俯瞰全上海景色的套房，同时也是浦东陆家嘴金融地带的标志性建筑。223套全装修的服务式公寓特别为长住客人精心设计，每间套房都配有设备齐全的厨房，带有语音信箱功能的电话，DVD播放器，42寸液晶电视机，高速宽带接口，24小时一站式“为您服务”专线及专业的礼宾服务。
更多酒店信息，请访问www.marriott.com/shaus网站
Strategically located in the heart of Pudong’s financial district Lujiazui, with easy access to Puxi via the Fuxing East Road tunnel, towering 38 storey high, with breathtaking panoramic views of Shanghai skyline and the river, the 223 fully-furnished serviced apartments are stylishly and comfortably designed for extended stay. Each apartment features a fully-equipped kitchen, dual-line telephones with voice mail, DVD player, 42 inch Plasma/LCD TV, high-speed internet access, “At Your Service” one-stop call personalized service and professional Concierge offering 24-hour assistance.
For more hotel info, please visit www.marriott.com/shaus
万豪国际酒店集团包容多元化文化背景，拒绝各种歧视，承诺给每一个雇员一个平等的工作机会。诚邀您为我们最佳的成员。登录www.marriott .com.cn/chinacareers开展您事业之旅。
上海新梅万豪行政公寓坐落于浦东陆家嘴金融中心，通过一箭之遥的复兴路隧道可直达浦西。公寓周围有许多高级写字楼，著名的购物商场，2分钟的路程可抵达各种餐厅和娱乐场所。38层高的上海新梅万豪行政公寓拥有令人惊叹的，可俯瞰全上海景色的套房，同时也是浦东陆家嘴金融地带的标志性建筑。223套全装修的服务式公寓特别为长住客人精心设计，每间套房都配有设备齐全的厨房，带有语音信箱功能的电话，DVD播放器，42寸液晶电视机，高速宽带接口，24小时一站式“为您服务”专线及专业的礼宾服务。
更多酒店信息，请访问www.marriott.com/shaus网站