上海招聘

Develop, implement and maintain HR processes and systems to support the SFG Trading Company, China and provide proactive and reactive HR Services support and advice to internal customers

Key responsibilities

Administration
Perform general HR administrative duties as required within the role
Provide general support to HR Team
Provide support to Line Manager

General HR Advice & Support (IR / ER)
Resolve HR matters
Provide general HR advice
Manage grievance process effectively
Responsible for all Industrial and Employment relations issues or concerns in the China office
Be the company expert in the area of employment law and regulations in China

Business Communication & Reporting
Develop and deliver communications to SFG and third parties
Correspond with the business and produce reporting as required
Successful business partnering with the GM of the China Office and the HR Director in the Sydney office and become the HR liaison between the Sydney & China office
Continuous Improvement
Identify & innovate HR initiatives and, alongside the GM of China / GM HR deliver these initiatives for customer and business needs

Change Management and Strategic HR
Operate in accordance with Empowerment Model/Guidelines
Delivery of all HR plans, strategies, policies and training in the China office

Workforce Development & Resourcing
Deal with any third party issues with Line Manager (i.e. unions)
Develop workforce development and resourcing initiatives and programs

Recruitment
Responsible for the recruitment and induction of new team members including all visa applications and individual requirements.

Training/L&D
Identify training needs and assist with developing training program
Coordinate & facilitate training

Self-Development
?Keep up to date with the HR environment, including current trends and legislation
?Actively ensure commitment to professional development

Business & Customer Needs
?Understand the retail industry
?Be in touch with internal customer, innovate strategies in encouraging and facilitating two way communication

Metrics
?Administer the metrics process
?Analyse data and make recommendations against ROI
?Research industry metrics, benchmarking and make recommendations

HRIS
?Provide training and assistance with system related queries
?Utilise relevant systems to provide support to stakeholders
?Assist with development and maintenance of systems

Compliance & Risk
?Keep up to date with current company policies and procedures and relevant legislation
?Ensure personal adherence to company and department policies and procedures and relevant legislation
?Operate in your role in accordance with company policies and procedures and relevant legislation
?Participate in mitigating risk by escalating and communicating to Line Manager

Policies & Procedures
?Develop, implement and maintain HR processes, policies and systems to support the China business in line with the Sydney Office
?Review, update and maintain the China office handbook and Workplace Behaviour Policy
?Establish pay review system in the China office based on established performance management process and individual key performance indicators.

Rules of Engagement
?Ensure confidentiality and act in a professional manner at all times
?Lead by example, act ethically and morally and champion company values
?Comply with ‘Rules of Engagement’
?Act in accordance with HR’s guidelines and mission

Budgets
?Follow budgets process
?Understand and be aware of budgets
?Monitor and operate within budgets

Skillset required for the role

? Previous exposure to and experience with Industrial and Employee relations in China
? Ability to work autonomously with minimal supervision in a wide ranging all encompassing HR role
? Team Player with strong communication (verbal & written) and interpersonal skills to work across functional areas within the business
? Self motivated and comfortable working in a very fast paced environment where things can change very quickly.
? Ability to establish credibility with the business from the beginning
? Strong influencing and negotiation skills
? Excellent English language communication skills (and ideally Mandarin)
? Is accountable
? Is a problem solver and is innovative - thinks outside the square
? Is assertive and acts with confidence and conviction
? Team work/Team player
? Working knowledge of ER / IR legislation
? Works collaboratively
? Has a sense of fun, sense of humour & camaraderie
? Excellent written and verbal communication skills
? Is approachable and friendly, yet professional
? Strong attention to detail
? Strong administrative skills
? Good organizational skills with the ability to manage shifting deadlines
? Manage confidential information
? Confidence in liaising across all levels of the organization
? Strong consulting, conciliation and mediation skills
? Change management experience
? Understanding of HR metrics
? Is strategic
? Ability to effectively deal with complex issues
? Negotiation and influencing skills
? A proactive attitude
? Willingness to learn
? Customer focus
? Sense of urgency
? Resilience & tenacity
? Commercial and business savvy
? Ability to keep in mind the customer and Team Members whilst keeping in mind the best interest of the business.

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