Customer Failure Analysis Manager
西数信息技术(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:计算机硬件 电子技术/半导体/集成电路
职位信息
- 发布日期:2013-10-14
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:八年以上
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:信息技术经理/主管 硬件测试
职位描述
BROAD FUNCTIONS :
(a) To manage Failure Analysis activities on all HDD related failures received from external customers in a timely manner.
(b) To manage HDD related quality and reliability performance improvement activities.
(c) To manage tactical / daily operations of the Customer Failure Analysis team and Customer Field Applications Failure Analysis teams in Shanghai and Taiwan.
(d) To engage WW functional groups related product improvement initiatives (such as product DRD, test strategy and methodology, crisis management etc)
RESPONSIBILITIES :
1. Regular Duties / Responsibilities:
(a) Manage failure analysis / field applications testing activities for HDD product improvement initiatives.
(b) To work with FIT / Firmware Engineering to establish suitable test suite for field compatibility testing complementing FIT functions.
(c) To work with WW Failure Analysis teams to drive FA to root cause.
(d) Collaborate with WW functional groups (such as Sustaining Program Management team, Product Engineering, etc) to drive HDD activities for DPPM reduction and Reliability improvement.
(e) Lead / Formulate test strategy and methodology change initiatives to improve test coverage.
2. Irregular Duties / Responsibilities:
(a) Other duties as assigned.
QUALIFICATIONS :
Educational Required : Master / Bachelor Degree in Electrical or Electronics Engineering.
Skill :
Experiences Required : At least 7 years experience in a related Engineering field, preferably in a lead position.
Other Requirement : Good spoken and written command of English. Good communicator.
(a) To manage Failure Analysis activities on all HDD related failures received from external customers in a timely manner.
(b) To manage HDD related quality and reliability performance improvement activities.
(c) To manage tactical / daily operations of the Customer Failure Analysis team and Customer Field Applications Failure Analysis teams in Shanghai and Taiwan.
(d) To engage WW functional groups related product improvement initiatives (such as product DRD, test strategy and methodology, crisis management etc)
RESPONSIBILITIES :
1. Regular Duties / Responsibilities:
(a) Manage failure analysis / field applications testing activities for HDD product improvement initiatives.
(b) To work with FIT / Firmware Engineering to establish suitable test suite for field compatibility testing complementing FIT functions.
(c) To work with WW Failure Analysis teams to drive FA to root cause.
(d) Collaborate with WW functional groups (such as Sustaining Program Management team, Product Engineering, etc) to drive HDD activities for DPPM reduction and Reliability improvement.
(e) Lead / Formulate test strategy and methodology change initiatives to improve test coverage.
2. Irregular Duties / Responsibilities:
(a) Other duties as assigned.
QUALIFICATIONS :
Educational Required : Master / Bachelor Degree in Electrical or Electronics Engineering.
Skill :
Experiences Required : At least 7 years experience in a related Engineering field, preferably in a lead position.
Other Requirement : Good spoken and written command of English. Good communicator.
公司介绍
WD, a Western Digital company, is a long-time innovator and storage industry leader. As a storage technology pacesetter, the company produces reliable, high-performance hard disk drives and solid state drives. These drives are deployed by OEMs and integrators in desktop and mobile computers, enterprise computing systems, embedded systems and consumer electronics applications, as well as by the company in providing its own storage products. WD's leading storage devices and systems, networking products, media players and software solutions empower people around the world to easily save, store, protect, share and experience their content on multiple devices. WD was established in 1970 and is headquartered in Irvine, Calif. For more information, please visit the company's website at www.wd.com.
联系方式
- 公司地址:上班地址:Western Digital Hong Kong Limited Room 2609 Shui On Centre Wanchai 8 Harbour Road Hong Kong