上海招聘

Specific tasks include:
- Support to develop and execute content calendar for SNS platform including Website,Weibo and WeChat based on campaign/marketing plan.

(Including daily maintain work)
- Assist in executing all digital activities
- Budget, timeline, production quality control on project basis.Coordinate and work with agency to ensure execution plan is smoothly
- Handle incoming customer correspondence and emails
- Handle and resolve customer complaints and feedback to relative parties to further enhance overall service
- Liaise with different parties to resolve customer requests
- Generate and check all customer related letters
- Provide customer supports according to business development and company guidelines
- Execute customer requests in relative system according to compliance requirements
- Assist to develop and prepare various management reports
- Optimize all related working procedures, discuss with inter-department colleagues to work out a win
- Provide high quality of service through inbound and outbound calls (including front end collection call) in achieving the company preset KPIs
- Accomplish all other works assigned by the manager
Qualifications:
- 1-2 years of relevant experience in digital marketing , online advertising or new media operations
- Excellent interpersonal / communication skills
- Previous experience with media in China-in-depth understanding of lifestyle/retail inspired media in China is preferred
- Bachelor degree or above, preferably in E-Commerce, Marketing or New Media marketing or related field
- Excellent in Mandarin Chinese & English
- Knowledgeable about China FMCG sector
- Data Analytic
- Strong knowledge in online-shopping platform, social media, SME, etc.
- Knowledge of CRM
- Active and keen user of the internet, various social media and online forums
- Good conceptual understanding of brand building & usage of PR as a communications tool
- Able to multi-task and attention to detail. And could work under pressure.
- Team player with inspirational attitude / Patience & Passion with Proactive nature
Open-mindedness
- Effective in time management and plan execution

    家乐福1995年正式进入中国大陆市场，是最早一批在中国开展业务的外资零售企业之一。目前家乐福中国在国内开设有210家大型综合超市以及24家便利店，覆盖22个省份及51个大中型城市，家乐福网上商城业务目前也已覆盖全国，拥有总SKU数量近50000支，在快消品、食品零售领域具有较强的本地化采购能力和自有品牌研发实力。同时，家乐福中国拥有近3000万会员，在中国消费者中具有广泛的品牌影响力。
    2019年9月27日，苏宁易购正式收购家乐福中国。成为苏宁易购集团旗下大快消板块的重要组成部分，是苏宁智慧零售版图“两大两小多专”中多专的重要一环。
    家乐福中国以“社区生活中心”为定位，正全面融入苏宁全场景零售体系，将以专业的快消品运营经验以及供应链能力，与 苏宁场景零售模式、立体物流配送网络以及强大的技术手段进行有机结合，并通过场景体验升级、全链路数字化、新型互联网门店拓展、下沉低线城市、O2O融合改造等五大战略升级，持续为中国消费者提供高品质的商品和服务，更好地满足消费者不断升级的消费需求。