上海 [切换城市] 上海招聘上海IT-品管、技术支持及其它招聘上海Helpdesk 技术支持招聘

电脑客服技术支持 Computer Helpdesk

欧潘软件(上海)有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2013-11-05
  • 工作地点:上海-徐汇区
  • 招聘人数:2
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:普通话精通
  • 职位类别:Helpdesk 技术支持  售前/售后技术支持主管

职位描述

岗位职责:
1、现场指导和实施电话、网络的布线,为客户安装、调试公司产品,组装配置客户的电脑及相关设备;
2、对客户进行软硬件使用的培训以及初次安装使用的综合调试;
3、远程或到现场帮助客户进行软件、硬件和网络的维护;
4、维护公司内部电脑、电话、网络以及办公设备;
5、有效管理部门库存以及工作环境维护;
6、公司、部门安排其他临时性任务。

任职要求:
1、大专以上学历,计算机相关专业,一年以上售后技术维护经验;
2、熟悉Windows系统及相关配置,熟悉组策略和注册表的使用;
3、熟悉电脑硬件组装、软件及系统安装,对系统、软硬件安全的维护有一定了解;
4、对网络维护和管理有基础了解,熟悉VNC使用及TCP/IP协议以及相关设置,有网络布线工程实践经验者优先;
5、有良好的表达沟通能力,工作细致认真,要求高度责任心及优秀的执行力,能在一定压力下工作。

公司介绍

Located in the Pacific Northwest, Auphan Software Corp. is a North American based company established in 2002 by software engineers who believed that enterprise-class software should not be reserved for only a select few. Our products and services have been designed to help companies stay competitive and maintain profitability. We can provide effective and affordable software solutions to every business.

We are one of the few software companies that are not foreign to the restaurant industry. As a fellow restaurant owner, we have first hand knowledge of how things should work, and as well we had specific requirements which were not available to us by other POS systems. We used our abilities and knowledge to develop an affordable and easy to use product.

At Auphan, we value the relationship we have with all our clients. Every restaurant is unique with different requirements. If there are needed features that we do not have, we will create them. Our commitment is to meet your restaurant needs and exceed your expectations.

联系方式

  • 公司地址:上海市徐汇区中山西路2025号永升大夏515室
  • 邮政编码:200000