上海 [切换城市] 上海招聘上海客服及技术支持招聘上海客服专员/助理(非技术)招聘

Senior Customer Service Garment Accessories

绫卓贸易(上海)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:贸易/进出口

职位信息

  • 发布日期:2013-11-05
  • 工作地点:上海-黄浦区
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语熟练
    普通话精通
  • 职位类别:客服专员/助理(非技术)  

职位描述

Responsibilities:

- Under general supervision of merchandiser, help to ensure smooth and efficient order process follow up and achieve target turnover;

- After sales activities in accordance to Trim Operation Department standards;

- Communicate effectively with customers/suppliers on order status & development, e.g. quotation/sampling and order delivery status;

- Coordinate with quality/shipping department at various stages of production and good quality of merchandise;

- Ensure timely shipments and complete order quantity. Avoid cancellations;

- Provide good services to the customers and insure customer’s awareness of BS garments accessories full product range;

- Arrange sample dispatch to customers/suppliers and meet deadlines;

- Update order details/do daily filing;

- Check & prepare accessory card and inspection details for inspector;

- Data entry in computer daily;

- Assist merchandiser to prepare for buyer’s visit and make required report;

- Ensure high level of efficiency and achieve target;

- Communicate with suppliers and buyers professionally. Ensure all emails are replied within the day;

- Other jobs assigned by Merchandiser and Team Leader.


Requirement:

- Bachelor degree or above;
- At least 3 years related working experience;
- Strong capability to capture customers' need and manage customer relationship;
- Mature, aggressive, hardworking and with good analytical skills;
- Able to work both in a team and an independent environment;
- Skilled in MS office and English speaking and reading.


公司介绍

The history of Nine United began in 1975 in a small town called Ringkobing on the western coast of Jutland, Denmark within the foundations of the Danish Clothing Company BESTSELLER. As Bestseller grew, new areas were explored and new business opportunities developed. The Nine United family began to evolve.

Nine United China was founded with the purpose of purchasing and supplying the Nine United family’s existing clients with retail and product solutions across multiple segments. It has since grown to provide complete purchasing and supply solutions for our network of international partners. Our client list now includes a wide variety of Europe & Asia’s largest retailers.
Another Nine United family member is HAY. HAY produces furniture and accessories for the global design market and Nine United China serves as a strong and valuable entrance to the Asian market, both as a link between HAY and its suppliers. HAY operates in the field between architecture and fashion, incorporating the statics from architecture, and the dynamics from fashion. Now, there are more brands we have: &tradition, Verpan, Frandsen.

联系方式

  • 公司地址:外滩 -- 延安东路100号