上海招聘

Basic Purpose and Objective of the Position
This position is responsible for the supervision of the day to day operation of training documentation development and sustainment for SHDR. In addition, the position is responsible for ensuring all documentation meets Walt Disney Parks & Resorts (WDPR), regulatory, translation and quality requirements. This position is also responsible for the leadership of the Documentation Team.

Position Responsibilities
? Supervise the development and sustainment of training documentation (Operating Guides and supporting documents).
? Manage large volumes of work.
? Partner with Operations Line of Business and Disney University to meet SHDR needs using available documentation tools.
? Ensure the alignment of all training documentation and support materials resulting from the implementation of site-wide and SHDR initiatives.
? Determine strategy of documentation.
? Responsible for translation strategy, execution, and quality for all training documentation.
? Partner and communicate with WDPR Global Documentation and Worldwide Documentation Community on global initiatives.
? Provide leadership and coaching for team members.

Knowledge and Skills
? Bachelor degree or higher.
? Work experience of 5-7 years, with 3+ years of leadership experience.
? Fluent in both Mandarin and English.
? Experience working with all levels of leadership. Demonstrated ability to lead and influence leaders and team members.
? Efficient computer skills (MS Word, Excel, PowerPoint, etc.) and technical aptitude for other systems (e.g., graphics and document management). Experience with a document management system a plus.
? Demonstrated experience with technical/procedure writing and managing translation.
? Excellent client-facing skills with proven ability to respond proactively to client needs and unplanned work.
? Demonstrated ability to communicate effectively, including a proficiency in clear, concise and compelling oral and written communication (grammar, editing and punctuation).
? Process-oriented; ability to clearly define process and ownership.
? Demonstrated strong sense of initiative and urgency, with the ability to follow up on outstanding matters efficiently.

作为全球家庭娱乐业的领军企业之一，上海迪士尼度假区为我们的游客带来独具一格的服务和珍藏一生的记忆。加入我们，在这个充满奇幻、想像、创意和探险的全新世界里，为每年数以百万的度假区游客创造欢乐。无论您的迪士尼旅程走向台前还是幕后，您都拥有无限机遇。
As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.
我们采取积极负责的方法与行动创造环境，以让我们能够尽可能地发挥我们的所长——那就是每一年为数百万来自全国和世界各地的游客打造神奇的游玩体验。作为对健康和安全承诺的一部分，我们要求所有新员工在入职前完成新冠疫苗的接种。
We are taking a responsible approach to creating environments that allow us to do what we do best – welcome and entertain millions of guests each year from across the country and around the world. As part of our commitment to health and safety, we require all newly-hired employees to be fully vaccinated against COVID-19 prior to their onboarding dates.