500强美资名企 HR Specialist CRM系统
上海万宝盛华人力资源有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-09-04
- 工作地点：北京
- 招聘人数：若干
- 工作经验：二年以上
- 学历要求：本科
- 职位类别：人事专员 人事助理
职位描述
Job Description:
- CRM system support and case management
- Lead GCR implementation of CRM project, act as system and tool support for GCR
- Deliver training to local users
- HR announcement drafting and publishing
- Data and tool expert for HR to support normal operations
- Guarantee data accuracy in HR data system
- Managing CRM cases and assign case to correct team to ensure case resolve time meet global SLAs
- Conduct user tests and ensure that quality and security controls are in place before the project's rollout
- Responsible for providing users with CRM trainings and other educational materials, to help smooth their transition following implementation
- Provide insightful analysis based on data maintained in CRM system to improve HR operation service
- Create HR monthly template/standard report and deliver reports to respective stakeholders
- Provide ad-hoc/analysis report for daily operations or during special events, such as budgeting, People Review, Mid Year Review, etc
- Update Company Org-chart, Responsible for HR Cost Center owners updating in HeadTrax system regularly.
- Manage company email groups and update group members monthly
- Provide employee income certification and support staffing team to get reference check information from HeadTrax system
- Audit and correct data in HRIS system
Job Requirement:
- 2+ years HR transaction and/or administrative experience. BA/BS degree in related field is preferred.
- Excellent customer service and communication skills required.
- Strong organizational, written and verbal communication and interpersonal skills. Be able to work effectively under pressure and within short time constraints. Ability to manage multi-task in a good time management manner.
- The ability to work independently to achieve results. High degree of accuracy and attention to detail are required. The ability to maintain confidentiality is required.
- Excellent English with both oral and writing
- CRM system support and case management
- Lead GCR implementation of CRM project, act as system and tool support for GCR
- Deliver training to local users
- HR announcement drafting and publishing
- Data and tool expert for HR to support normal operations
- Guarantee data accuracy in HR data system
- Managing CRM cases and assign case to correct team to ensure case resolve time meet global SLAs
- Conduct user tests and ensure that quality and security controls are in place before the project's rollout
- Responsible for providing users with CRM trainings and other educational materials, to help smooth their transition following implementation
- Provide insightful analysis based on data maintained in CRM system to improve HR operation service
- Create HR monthly template/standard report and deliver reports to respective stakeholders
- Provide ad-hoc/analysis report for daily operations or during special events, such as budgeting, People Review, Mid Year Review, etc
- Update Company Org-chart, Responsible for HR Cost Center owners updating in HeadTrax system regularly.
- Manage company email groups and update group members monthly
- Provide employee income certification and support staffing team to get reference check information from HeadTrax system
- Audit and correct data in HRIS system
Job Requirement:
- 2+ years HR transaction and/or administrative experience. BA/BS degree in related field is preferred.
- Excellent customer service and communication skills required.
- Strong organizational, written and verbal communication and interpersonal skills. Be able to work effectively under pressure and within short time constraints. Ability to manage multi-task in a good time management manner.
- The ability to work independently to achieve results. High degree of accuracy and attention to detail are required. The ability to maintain confidentiality is required.
- Excellent English with both oral and writing
公司介绍
Manpower是全球弹性用工和长期人才解决方案的领导者，致力于提供商业所需的灵活用工方案。通过我们值得信赖的品牌形象，为客户构建人才库，快速满足客户的人力需求。并时时评估和发展我们雇员所拥有的技能，使他们拥有与时俱进的技能，按时保质出色地完成每一项工作。
我们提供企业人才培养服务。我们根据企业人才发展战略、岗位职能等设计人才培训系统方案，使人岗合一、展现个人魅力。在实现个人、团队、公司目标的同时，提升个人全面技能，达到企业可持续发展，使企业及个人在风云变幻环境中成为赢家。
我们提供企业人才培养服务。我们根据企业人才发展战略、岗位职能等设计人才培训系统方案，使人岗合一、展现个人魅力。在实现个人、团队、公司目标的同时，提升个人全面技能，达到企业可持续发展，使企业及个人在风云变幻环境中成为赢家。