上海招聘

Online Personal Shopper (CSR)在线客服

the main working content of personal shopper is to
在线客服的主要工作是

* help individual customers to search items, compare cost and process buying on behalf.
* help individual customers to communicate with vendors for pre-sales and after-sales service.
* select and recommend qualified vendors to customers
帮助客户搜寻需要找到的产品，比较价格和质量，代顾客购买顾客选中的产品
帮准客户进行售前咨询和售后服务要求
推荐客户高品质的供应商或者是产品


candidate must be

* familiar with buying from taobao and other online markets, quick and precise online searching skill.
* good communication skills in English and Chinese
* sense of quality service and customer oriented
* sense of cost effectiveness
熟悉国内各大电商的购物流程，是快速而精确的搜索的高手
有良好的英语沟通能力
对产品质量和服务质量有要求
追求好的性价比，热爱shopping

We are somewhere in downtown area close to Xujiahui, our office is about 10 minutes from metro station. We welcome candidates with dreams and ambitions to have a try. Applications please email to hr@tao-how.com.

Sherpa's Delivery & Service Co., Ltd. is a multi-restaurant food delivery service, started by an American, Mark Secchia, in Shanghai in 1999. We work with over 400 restaurants in Shanghai, Beijing, Suzhou, and Hangzhou to deliver their food to our customers. Our Call Center is in Shanghai, and receives over 1,000 calls per day from our customers all over China. When they order, our customers choose a restaurant and then tell us the food they want. Then, Sherpa's sends a courier to the restaurant to deliver the food to the customer. We are busier on evenings and on weekends, so the work schedule reflects that. Our office and call center are in downtown Shanghai
- at the corner of Jian Guo Xi Lu and Xiang Yang Nan Lu.
Sherpa’s是一家给多家餐厅提供送餐服务的公司，美国人Mark Secchia在 1999年开创
于上海。我们与上海、北京、苏州、杭州的超过400家餐厅合作，把美味的食物送到客
人家中。我们的客服中心位于上海，每天接受1000多个来自全国四个城市的客人的订餐
电话。客人只要选择餐厅，并且选择自己喜欢的食物就可以轻松完成点餐。然后
Sherpa’s会派一名专业的外送员从餐厅取菜并将客人所需要的食物准时送达。我们在
晚上和周末会比较忙，在工作班表也反应出了这一点。我们的办公室和客服中心坐落在
上海建国西路和襄阳南路的路口，靠近肇家浜路，地铁9号线嘉善路站下车后5分钟步行
即可到达。