上海招聘

技术和服务经理

汇报：区域总经理

责任和工作职责

1 联络顾客/承包商和区域技术
2 进行市场调查/调查前的准备工作/
3 管理和协调承包人
4 策划各种团队项目的调整
5 协调工作许可证
6 协调设备和每个工作现场需要的采购材料
7 进行存库管理
8 准备每个月的项目更新报告



教育背景和工作经验：

1 在超过5人的团队任职过至少3年的服务经理
2 在能源管理系统，HVACR，自动操作或者操作系统中有至少4年的能源管理系统的经验
3 强大的技术背景主要源于HVACR控制，BMS系统，冷水机及工业制冷系统
4 拥有强大的现场安装经验，经营，维修保养，维系顾客，解决纠纷或者商业设备启动/工业上的HVACR系统/建筑管理系统
5 拥有亲自动手操作的背景和熟悉项目安装工具
6 在该领域出现问题时，可以及时的发现问题，并且拥有安全和创造性的解决方案
7 在技术环境内，拥有出色的问题解决能力
8 能够完成基本的数据分析
9 拥有良好的写作和口头沟通的能力
10 在工作中，能够展现出很棒的自我激励和独立的工作能力
11 通过建立个人网络和参加专业机构的活动来保持专业的技术知识
12 计算机技能：各种办公软件的熟练使用


主要的能力：

1 技术经验—在建筑和能源管理或者HVACR控制上拥有评估能力和实现合适的技术性解决方案
2 沟通能力—良好的和清晰的沟通。拥有良好的英语基础。
3 创造力---拥有灵活的新思维和有能力成为对团队有益的成员
4 顾客至上---要致力于满足顾客的期望和要求，于顾客建立和保持良好的关系并且得到他们的信任和尊重。
5 人际关系—有能力与顾客建立和保持出色的工作关系和与同事保持良好的团队工作
6 注重结果---掌控全局，可以让预期的目标成功实现
7 顽强的意志---运用合理的方式对潜在客户进行沟通，并且恰当的长线销售周期管理


Tegma Position: Technical / Service Manager
Reports to: Country General Manager
Responsibilities & Tasks:
？ Liaison for Customer / Contractor and Regional Technical
？ Perform site surveys / pre-logging / installation and T&C for customer projects
？ Management and coordination of contractors for project roll out
？ Planning scheduling of various team projects
？ Coordination of work permits
？ Coordination of equipment and sourcing material required for each job site
？ Inventory Management
？ Preparation of monthly projects update report

Metrics to Measure Success:
？ Competent Completion of Installation for projects
？ Satisfaction of customers
？ Projects Completed on Time and on Budget

Education & Experience:
？ Service manager for an existing team of over 5 people for min 3 years
？ Post Secondary Degree in Engineering with min 4 years of field experience in energy management systems, HVACR, Automation or Controls systems.
？ Strong Technical Background focused on HVACR Controls, BMS systems, Chillers and Industrial Refrigeration systems.
？ A strong background of field experience with installation, operations, maintenance, field customer support, troubleshooting or facility start ups of Commercial/ Industrial HVACR systems/building management systems
？ A “Hands On” background and familiarity with tools for project installations.
？ A proven ability to find safe and creative solutions to problems as they arise in the field during installations so as to move the project on to completion in a timely matter.
？ Superior Problem Solving Skills in a Technological Environment
？ A proven ability to work as part of a small team in a dynamic entrepreneurial environment
？ Able to complete basic data analysis
？ strong written and verbal communications skills
？ Able to show high levels of self-motivation and ability to work alone
？ Maintains professional and technical knowledge by reviewing professional publications, establishing personal networks and participating in professional bodies
？ Computer skills: MS Office, MS SharePoint, Web, CAD program such as AutoCad or SOLIDWORKS




Key Competencies:
？ Technical Experience – Ability to assess requirements and implement appropriate technical solutions on building and energy management or HVACR controls.
？ Communication Skills – good and clear communication. Good basic command of English.
？ Creativity – flexible to new ideas and able to be a constructive member of a team.
？ Customer focus – is dedicated to meeting the expectations and requirements of customers; establishes and maintains effective relationships with customers and gains their trust and respect.
？ Relationships – able to establish and maintain successful working relationships with customers and maintain strong teamwork with colleagues.
？ Results Driven – can be counted on to exceed goals successfully;
？ Tenacity – when appropriate manage long sales cycles by supportive actions toward the prospective customer throughout.

OMG集团成立于1993年，总部位于马来西亚吉隆坡，现已在全亚洲9个国家和地区设立了分公司，员工超过1万人。OMG是全亚洲最大的一体化营销服务专家，专门为零售商量身定制独具特色的店内外营销解决方案。OMG集团与各主要快消品品牌建立了长期合作关系，竭力为品牌主提供一站式市场营销服务。

OMG集团于2009年年初正式进入中国市场，梅伯而营销策划（上海）有限公司为其在上海的全资子公司。OMG集团将加大在中国的投资与业务，主营业务将涉及媒体广告，营销方案策划；同时开始国外新型节能产品在国内市场的推广；OMG还竭力把国外最先进的，能帮助零售商提高效率的新科技引进中国市场，致力于成为为零售商提供全方位、多元化服务的合作伙伴。