上海招聘

CI&T is internally recruiting a professional in China willing to be part of the QA team, a department headquartered in Brazil responsible for providing support for all teams in order to achieve operational and management excellence. The main activities involved in pursuing this objective are:

● Verification of the correct usage of the organizational process in software development and maintenance contracts;

● Promotion of process understanding and awareness in the software teams;

● Guiding the contract teams to understand and use metrics in order to monitor the contract performance (quality, productivity etc);

● Providing organizational visibility of the contract′s performance process and metrics) and

● Supporting the contract teams in improvement initiatives designed to address the identified performance gaps.

If you are someone passionate about processes, quality, the impact that structured, standardized and lean procedures have on our delivery performance and demonstration, that is for you!!

You will be reporting to the QA leadership team in Brazil, but functionally to the delivery leadership in China. So, your peers will be the Software Quality Engineer and Leaders deployed in our CI&T facilities across the globe.

Responsibilities:

Your main responsibility will be leveraging a deep understanding of our CI&T Production System, method (Scrum) and rites and apply this knowledge to:

● perform process assessments with delivery teams in order to elicit information about process engagement, usage, value-extraction etc.

● support DMs and PMs on decisions related to process tailoring

● rollout latest CPS changes and innovation/practices to all teams

● rollout and verify performance demonstration activities and tools (scorecards)

● perform assessments on how metrics are used by the delivery teams and how they contribute for performance improvement

● provide visibility of current performance, identify improvements opportunities and recommend alternative options for their implementation

● leverage continuous improvement mindset, helping our teams identify root causes for performance issues

● follow up (continuous cycles) on the initiatives and action plans

Eventually, will also train and coach CPS and agile process to delivery team.

Skills Requirements

Important skill set:

● Willingness to learn, learn a lot!

● Audit mindset (eagle′s eyes), complemented by a constructive and collaborative behaviour (no finger pointing)

● Good relationship skills, and excellent team player

● Willingness to transform and improve: are you passionate about it?

● Ability to deeply understand processes and to draw a clear picture of how the pieces fit together (sequence, time-wise, dependencies, etc.)

● Ability to ask. Yes, ask!! and keep asking until a proper consensus on the current situation at hand is achieved!! You will realize that this will make people think, reflect, and next time you will get better answers!!

Nice to have skill set:

● Software tester background, specially if more business-oriented (good empathy with client′s needs, instinct on what and where the real problems are...)

● Good understanding of metrics/measurements practices and analysis.

● Ability to focus not only on the traditional “artifact-centric” process mindset but on the process elements which are really important and valuable to achieve excellence in a software project.

宁波乐科科软件有限公司是一家外资软件公司，由巴西Ci&T软件公司与日本乐科科株式会社共同投资。目前公司总部设在巴西，并同时在美国、英国、日本和中国拥有分公司。公司主要从事软件外包业务，在互联网开发上有强大的技术优势。我们的客户包括许多全球500强的企业，有Yahoo,Johnson and Johnson ,HONDA,Nestle,Coca Cola等。
目前中国宁波分公司发展迅速，工作环境人性化。公司为每位员工设定职业规划，提供完善的晋升制度和福利，并有机会出国工作。