上海招聘

Market leading global E-Commerce Designer Eyewear Company seeks Spanish speaking Customer Service Representative for its fast business expansion

Founded in 2006, Motion Global is a dynamic and fast growing e-retailer with a specialty in designer eyewear. With operations in China (Shanghai & Hong Kong), USA and Europe, Motion Global has become a market leader in over 20 countries around the world. We retail over 100 of the world’s top luxury designer brands including Armani, Gucci, Dior, Ray Ban, Prada etc.

Motion Global has a unique, young, international and entrepreneurial culture that promotes fast career progression and self-development. Passionate and effective employees are usually promoted quickly to managerial positions, operating teams with high degrees of responsibility. Do not miss out on this unique opportunity to fast track your career development.

We are seeking for a Spanish Customer Service Representative to join our growing team. Reporting directly to the Operations Manager you will be responsible for handling customer inquiries, servicing and developing our Spanish customer base.

The candidate will have the following competencies
- Proficient Spanish Language Skills
- Excellent people skills
- Excellent conflict resolution skills
- Attention to detail and be able to work under pressure
- Lateral thinker and self starter with mature & balanced reasoning
- Positive attitude with a genuine desire for career progression
- Excellent time management & documentation skills
- Work well in a team environment
- Proficient in the use of Microsoft Word and Microsoft Excel

候选人将具备以下能力：
- 精通西班牙语的听说读写
- 良好的人际交往能力
- 有很好的解决问题的能力
- 注重细节，并能承担一定的工作压力
- 具有很好的横向纵向思考能力，自我平衡能力，成熟专业
- 有积极诚实的工作态度，渴望在自身的职业生涯中不断提高
- 有很好的时间管理和文件处理技能
- 适应在团队环境中工作
- 有很好的办公软件的操作能力，尤其是Microsoft Word 和 Microsoft Excel


The successful candidate will be performing the following
- Handling consumer inquiries
- Maintaining and growing our customer base
- Maintaining a high online reputation for the Spanish markets
- Attending ongoing training

你的职责将包括：
- 处理客户的订单查询及相关问题
- 维护和发展我们的客户群
- 保持和提高我们网购平台在法国电子商务市场中良好的网络营销声誉
- 参加持续的培训

Please visit www.motionglobal.com for more information.

To apply for this position please apply directly online with your CV in English.

Motion Global operates the SmartBuyGlasses Optical Group, the world’s top designer glasses E-Commerce company. The Company’s portfolio of leading E-Commerce platforms operates across 30 countries covering the Asia Pacific, Europe and the Americas. Motion Global combines an international culture of best practice with in-house management of key operations including Information Technology, Design, e-Marketing, Supply Chain, Logistics, Merchandising, People Development and 24-hour multilingual Customer Service. Our global team encompasses over 150 staff from 30 countries dedicated to pioneering the optical industry. Motion Global’s regional head office is situated in Shanghai with other operations across Asia Pacific & Europe.

Motion Global is a constantly evolving ecosystem of passionate, innovative and successful people working together to continue the company's growth, build the careers of its people and fight poverty through its “buy one, give one” social movement.


Motion Global运营全球领先的眼镜电子商务公司SmartBuyGlasses光学集团。公司的主要电子商务平台遍布亚太、欧洲和美洲等30个国家。Motion Global将国际文化完美融入公司的运营管理，包括信息技术、设计、电子营销、供应链、物流、促销、人力培训和24小时多语言客户服务。我们的全球团队包括来自30个国家的150多名员工，致力于开拓电子商务和光学产业。我们的区域总部设在上海，其他业务遍及亚太和欧洲。
Motion Global是一个由富有激情、创新和成功的人士组成，不断演变的生态系统。Motion Global努力推进公司和员工的共同发展，同时积极参与各种社区活动。