上海招聘

JD:
* Take care of the COIs and pending disputes, analysis for each booking affected and calculate the total loss in each case
. Analyzing the mistake, find the problem and the responsibility, run a booking report to find out all bookings affected and find out what is the total amount of loss
. Modify the contract to make sure have no more future bookings with same problem
* Overall responsible for administration of the contracts/hotels:
. Track all new contracts arriving at the office
. Ensure hotel creation and contents loading process
. Ensure contents completion and periodical revision of old hotels
. Assign yield executive to load contracts, set priorities and timeline
. Revise contracts, record and summarize information appropriately
. Ensure maintenance process of the contracts: stop sales, rate updates, offers are executed according to norms, priorities, and timings
* Ensure contract/content loading, maintenance procedures are executed according to norms, priorities, and timings
* Overall responsible for Yield management:
. Negotiate extra allotments, offers, cheaper rates with hotels
. Ensure product is adequately displayed and promoted to RTMs
. Ensure adequate usage of allotments, prioritization according to sales targets
. Monitor and track featured positioning, top sellers, hotels with deposit
. Assist definition of commercial policies/ markups
* Supervise and support yield/contract assistant/contents team
* Competition watch: compare rates, portfolio and offers with competition at B2B and B2C level, propose actions
* Sales support: prepare product information for sales channels, liase with sales managers, reply their requests
* Assist to capture new clients and business opportunities, directly or thru the sales channels, using offers and product information
* Support contracting managers in their functions. Direct contracting in remote destinations (not covered by contracting manager)
* Weekly and monthly reports: product availability, sales per destination.
* Supervise and support of booking department.
* Monthly reports: booking issues (pending balances, litigations, negative profitabilities, others)

Evaluation Criteria
* Number of booking issues due to top sales/ rate issues/contract errors
* Results of product/availability/rate comparisons with competition
* Correct execution of all internal procedures
* Overall sales and operating performance of the destinations
* Overall knowledge and understanding about destination and product portfolio in the destination

Qualifications:

* Accounting/Finance/administration college degree or above.

* Above 3 years relevant working experience.

* Ability to handle high volumes of work in an efficient, accurate and timely manner.

* Excellent communication, interpersonal and organization skills.

* Proactive and able to work with minimal supervision.

* Fluent in English (CET6 or above) in both oral and business written.

Hotelbeds is a wholesaler focused on online business since 1995, taking advantage of strong relationships & operational expertise built up over the last 50 years in the travel industry. Our clients are 1000+ tour operators, 8000+ travel agencies and several major corporate clients around the world. We sell our products (25000+ properties and other ground handling services) through various channels, with annual sales of 13+ million bednights. We are active in 2.500 destinations spanning across more than 80 countries throughout Europe, Americas, Africa, Asia and Pacific.

Hotelbeds is part of TUI Travel PLC, one of the world leading travel groups recently created as a merger between First Choice Holidays PLC and the travel division of TUI AG. TUI Travel PLC is listed in the London Exchange. (www.tuitravelplc.com)


HOTELBEDS自1995年以来通过互联网为全球的旅游组织机构提供服务的公司，并在在过去的五十年里不断发展壮大。我们全球的客户群超过一千多个旅游组织，八千多个旅行社和一些主要的大公司和企业团体。通过不同的销售渠道，我们提供超过二万五千多种的目的地服务产品。年销售额超过一千三百多万元。我们的产品范围在全球超过二千五百个，横跨80多个国家遍布欧洲，美洲，非洲，亚洲和太平洋。

HOTELBEDS隶属于TUI TRAVEL PLC，它是全球最主要的旅游目的地管理公司之一，并已在伦敦交易市场挂牌上市。
因业务发展需要，悠畅（上海）商务服务有限公司诚聘。