上海招聘

Position Summary:
The incumbent is responsible for ensuring the quality of the services provided to key customers, referred to as "Key Accounts". He/she has to ensure that all clients' specific requirements are properly implemented and fulfilled. He/she also tracks projects and ensures that projects from his accounts are handled timely and properly. He/she supports in overseeing and growing the accounts, ensuring that business targets are met and maintaining good relationship with customers.

Job Responsibilities:
1.Manage the relationship with Key Accounts by providing responsive and effective service.
2.Ensure and monitor compliance of TÜV SÜD offices/labs with the quality processes of the Key Accounts: SOPs, technical requirements, standard reports, pricing, etc...)
3.Ensure on-time delivery of quality reports that meet the requirements and contractual terms agreed upon with the Key Accounts.
4.Support in implementing all client-specific test requirements and procedures in close cooperation with lab and Key Accounts.
5.Responsible for checking Key Accounts' documentation (such as artwork, packaging, user instruction manuals) according to clients' requirements and standards when the involvement of a German native speaker is requested.
6.Provide training for the concerned TÜV SÜD offices/labs on the standard operating procedures applicable to each Key Account.
7.Control data upload for some Key Accounts that are using database IT systems
8.Cooperate with engineers to develop test programs with laboratory when customers need new test development
9.Plan demand and coordinate delivery of the services based on TÜV SÜD's internal testing capabilities.

Job Requirements:
1.Technical Bachelor Degree or comparable technical background
2.Minimum 2 years related working experience. Age below 30.
3.Good technical knowledge and general understanding.
4.Good communication and interpersonal skills to build internal/external partnership at different levels and demonstrate corporate professionalism.
5.Pro-active and customer-oriented; able to handle various tasks and projects simultaneously.
6.Native German speaker. Fluent in written and spoken English. Additional languages would be a strong plus.

Established in Germany 140 years ago, TüV SüD is one of the world's leading technical services providers, offering knowledge services, inspections, testing, expert opinions, audit/certification and training. Approximately 16,000 employees at over 600 locations worldwide provide technology, system and know-how optimisation.
"Choose certainty. Add value" is the core idea behind the services TüV SüD provides to its clients.

The headquarter of TüV SüD Greater China Region locates in Shanghai, around 30 satellite offices throughout the region, TüV SüD is an important supporting bridge between international trade partners. Around 1,400 dedicated experts and trained staff support customers to position new products, services and systems for global acceptance. We continue to expand and innovate constantly to expand our product portfolio as per our clients’ requirements. So far, TüV SüD has partnered with over 10,000 local manufacturers.

TüV SüD Shanghai is one of TüV SüD’s largest and most important branches in Greater China, it is also the head office of Central Region of Greater China. Established in 1993, it now has more than 600 professionals, providing technical services to our clients in the vast central China area from Shanghai, Jiangsu, Zhejiang in the east up to Chongqing, Sichuan and Tibet in the west.


140年前诞生于德国， TüV南德意志集团是业内领先的技术服务公司，为您提供资讯，检验，测试，专家意见，审核/认证和培训服务。16,000多名员工遍及全球600多个办事处，着力为您实现技术、体系和实际运作中的优化服务。
“权威认证，创享价值”是TüV南德意志集团向客户提供服务的核心理念。

TüV 南德意志集团大中华区的总部设在上海，约30个分支机构贯穿整个区域，TüV南德意志集团是国际贸易合作的重要支持桥梁。 在中国，1400多名专注于各个领域的专家和训练有素的工作人员向客户提供支持，致力于新产品的推广，服务和体系为全球所接受。我们持续地发展与创新，顺应客户要求不断扩大我们的服务范围。至今，已为10,000多家客户提供了相应服务。

TüV SüD上海是南德集团在大中华区最大及最重要的分支机构之一。它同时是大中华区中区的总部所在地。自1993年成立至今，TüV SüD上海（大中华中区）已有超过600名员工，为这一地区东起上海，江苏，浙江，西至重庆，四川，西藏的广大客户提供技术服务。

To learn more about the career with TüV SüD, please log on: http://www.tuv-sud.sg/careers