客户服务技术工程师
雅保管理(上海)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2014-04-30
- 工作地点:上海
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:本科
- 职位类别:售前/售后技术支持工程师
职位描述
Customer Technical Service (CTS) Engineer – Metal Alkyls and Bromine - Asia
Job description:
This position is to provide comprehensive technical support to our customers in the establishment of safe and controlled systems for the handling and use of our (organometallic, Bromine) products, as well as customer assistance (via e-mail, phone, or in person) to maintain the safety and secure handling of bromine and metal alkyl materials.
Activities within the job function include, providing:
? Product literature including handling procedure manuals, technical data sheets, etc…
? Safety programs which include periodic training of customers, transportation carriers, and government agencies.
? Annual Product Stewardship seminars.
? Response to global emergency situations - reachable on a 24 / 7 / 365 basis.
? Support for our manufacturing sites with knowledge and ideas for improving product quality and analytical methods.
? An interface directly with Albemarle Sales and Business personnel.
? On-site audits as well as being present for the first commercial unloading / start-up of Albemarle’s products.
? Assistance and investigation of incidents with Albemarle products at customers’ sites or during transportation.
? Customer advocacy within Albemarle to resolve customer issues.
? Information related to the development of industrial containers, loading / unloading techniques, product sampling, and equipment cleaning.
Requirements:
? Bachelor’s degree in chemistry, engineering or equivalent plant experience handling similar materials
? Experience and knowledge in the electronic (LED), metal alkyls, bromine, or environmental industries.
? Ability to prioritize and respond in a timely manner to multiple and differing customer specific inquiries.
? A willingness to travel within China (25% – 35%). Some travel outside of China (< 10%)
? Valid passport.
? Firefighting / first-aid / first-responder training a plus.
? English, language fluency (written and verbal)
? 5 – 7 years minimum experience in chemical manufacturing operations, mechanical, or chemical engineering.
? Problem-solving, computer, and multi-tasking skills required.
? Ability to safely and competently work independently.
Job description:
This position is to provide comprehensive technical support to our customers in the establishment of safe and controlled systems for the handling and use of our (organometallic, Bromine) products, as well as customer assistance (via e-mail, phone, or in person) to maintain the safety and secure handling of bromine and metal alkyl materials.
Activities within the job function include, providing:
? Product literature including handling procedure manuals, technical data sheets, etc…
? Safety programs which include periodic training of customers, transportation carriers, and government agencies.
? Annual Product Stewardship seminars.
? Response to global emergency situations - reachable on a 24 / 7 / 365 basis.
? Support for our manufacturing sites with knowledge and ideas for improving product quality and analytical methods.
? An interface directly with Albemarle Sales and Business personnel.
? On-site audits as well as being present for the first commercial unloading / start-up of Albemarle’s products.
? Assistance and investigation of incidents with Albemarle products at customers’ sites or during transportation.
? Customer advocacy within Albemarle to resolve customer issues.
? Information related to the development of industrial containers, loading / unloading techniques, product sampling, and equipment cleaning.
Requirements:
? Bachelor’s degree in chemistry, engineering or equivalent plant experience handling similar materials
? Experience and knowledge in the electronic (LED), metal alkyls, bromine, or environmental industries.
? Ability to prioritize and respond in a timely manner to multiple and differing customer specific inquiries.
? A willingness to travel within China (25% – 35%). Some travel outside of China (< 10%)
? Valid passport.
? Firefighting / first-aid / first-responder training a plus.
? English, language fluency (written and verbal)
? 5 – 7 years minimum experience in chemical manufacturing operations, mechanical, or chemical engineering.
? Problem-solving, computer, and multi-tasking skills required.
? Ability to safely and competently work independently.
公司介绍
Albemarle Corporation, headquartered in Charlotte, North Carolina, is a premier specialty chemicals company with leading positions in attractive end markets around the world. With a broad customer reach and diverse end markets, Albemarle develops, manufactures and markets technologically advanced and high value added products, including lithium and lithium compounds, bromine and derivatives and catalysts used in a wide range of applications including consumer electronics, flame retardants, metal processing, plastics, contemporary and alternative transportation vehicles, refining, pharmaceuticals, agriculture, construction and custom chemistry services.
Albemarle is focused on delivering differentiated, performance-based technologies that deliver innovative and sustainable solutions to its customers. The Company employs approximately 5,400 people and serves customers in approximately 100 countries.
Albemarle is a global supplier of specialty chemicals that benefit the world in which we all live. As a neighbor to the world, we also feel it is our responsibility to address diverse social and environmental issues, and we are committed to improving our ability to make a positive contribution to society at large.
In China, Albemarle has offices or plants in Beijing, Sichuan, Jiangxi , Dalian, Shandong, and Shanghai is the headquarter of Asia Pacific area. In Dalian, there is a shared service center.
Albemarle is focused on delivering differentiated, performance-based technologies that deliver innovative and sustainable solutions to its customers. The Company employs approximately 5,400 people and serves customers in approximately 100 countries.
Albemarle is a global supplier of specialty chemicals that benefit the world in which we all live. As a neighbor to the world, we also feel it is our responsibility to address diverse social and environmental issues, and we are committed to improving our ability to make a positive contribution to society at large.
In China, Albemarle has offices or plants in Beijing, Sichuan, Jiangxi , Dalian, Shandong, and Shanghai is the headquarter of Asia Pacific area. In Dalian, there is a shared service center.
联系方式
- Email:donna.zhang@albemarle.com
- 公司地址:地址:span大连软件园23号楼901