So Fit Supervisor 健身中心主管
上海东方佘山索菲特大酒店
- 公司规模：500-1000人
- 公司性质：合资(欧美)
- 公司行业：酒店/旅游
职位信息
- 发布日期：2013-07-11
- 工作地点：上海
- 招聘人数：1
- 工作经验：二年以上
- 学历要求：大专
- 语言要求：英语熟练
- 职位类别：健身顾问/教练 其他
职位描述
1. To provide refined service by man and woman who take pleasure in providing pleasure
提供精致服务，快乐着提供快乐
2. To think and act Luxury
豪华的思想和行动
3. To be committed in executing services with passion for excellence
热忱投身于优质服务的创造
4. To execute Sofitel Luxury Savoir-Faire and delivering inspired moments in a personalized way
贯彻豪华索菲特服务技巧，启发灵感，创造客人个性体验
5. To provide services with emotion, with passion, with soul, with sincerity, with confidence and being serene
将您的服务，注入情感、热忱、灵魂、真诚、自信以及宁静
6. Commitment in creating a harmonious environment with highly motivated inspired team ……..where life is Magnifique for guests and all team members
共同创造和谐、积极、充满灵感的团队，与客人一同享受生活的美妙
1. GENERAL DUTIES:
i. Together with the So FIT & So Spa Manager responsible for the general administration and profitability of the So FIT & So Spa Department.
协助健身水疗中心经理的工作，保证部门日常运作的顺利和高效。
ii. To provide general management support monitoring guest satisfaction, ensure the service quality reaches the Sofitel Brand standard.
保证服务质量达到索菲特品牌的标准。
iii. Establish and maintain a well guest relationship, and ensure a good customer satisfaction.
负责建立和维护良好的客人关系，保证有一个良好的客人满意度
2. MAJOR RESPONSIBILITIES 工作职责:
i. To assist the manager and your immediate superior in ensuring, administering and checking the day to day operations of the club with regards to the following section: Reception, Massage, Fitness, Gym, Pool, And Male & Female changing area.
协助助理经理管理检查健身中心及本部门的运作情况，要检查的有如下部门：前台、按摩室、健身、游泳池、男女更衣区。
ii. Administer and check employee’s day to day working & brand standards as well as their performance
管理检查各区员工每天的工作和品牌服务标准以及他们的表现。
iii. Ensure yourself and your team member’s service standards are maintain as set by the brand standards
确保各区员工的服务标准保持我们规定的品牌标准。
iv. To check and ensure all daily towels, locker keys, engineering, housekeeping and operations checklist are smooth and any problems must be reported your immediate superior
检查每日毛巾、更衣柜钥匙、工程、客房部的清单，有任何疑问请向助理经理汇报。
v. To work with other section in ensuring all day to day operations issues and problems are solved and carried out
与其他部门合作，确保每天正常营运和解决问题。
vi. Ensure the hygiene and cleanliness of the club is maintain up to the standards set by the manager
确保我们的清洁卫生达到经理制定的标准。
vii. Administer and check all operating equipment in the club is working properly, cleaned and kept safely by our team members and to inform the engineering department when repairs needed.
检查、确保所有的运作设备工作正常，干净、安全，若需修理及时与工程部联系。
viii. To carry out instructions given by the assistant manager or the manager
除了以上所述，你要解决所有客人的投诉、以及其它问题。
ix. Responsible for adhering to Sofitel Shanghai Sheshan Oriental staff rules and regulations as detailed in Sofitel Shanghai Sheshan Oriental staff handbook.
遵守上海东方佘山索菲特度假酒店的店规店纪和员工手册。
3. RESPONSIBILITIES/DUTIES职责：
i. Interact with guest at all opportunities, play a customer contact role.
抓住所有机会与客人沟通。
ii. His services will be professional and predictable but flexible enough, when necessary, to adhere to the individual needs and wants of guests.
专业和灵活的服务，尽量满足客人需求。
iii. Oversee day to day operation of Front Desk and ensuring that all guests are handled quickly and efficiently in all their needs with warm and natural service.
监督日常运作，保证所有的客人都得到迅速，有效，热情自然的服务。
iv. Must be innovative and anticipative to our customer want and needs and providing satisfaction through service beyond our guest expectations.
预见需求，提供超值服务。
v. Responsible for establishing and maintaining good customer relations and ensure a good customer satisfaction.
负责建立和维护良好的客人关系，保证有一个良好的客人满意度。
4. HEALTH & SAFETY RESPONSIBILITIES/DUTIES 安全职责:
i. Ensures familiar with emergency procedures. In case of such situation, coordinates all actions with primary focus on life and second on property protection.
确保熟知应急程序。如果发生紧急情况，协调部门行动，生命为重。
5. SALES RESPONSIBILITIES/DUTIES 销售职责：
i. Ensure the attainment of revenue targets so as to achieve maximum yield.
确保达到收入目标，并完成收入最大化。
ii. Maximize every opportunity to increase revenue.
抓住每个机会为部门创造收入。
QUALIFICATIONS:
？ Minimum of 2 years attendant supervisor working experience, preferably in the luxury setting 至少2年的服务主管工作经验
？ Strong oral and written English communication skills 英语沟通良好
？ Good appearance 形象气质良好
？ Ability to work effectively in a team environment and take initiative 工作有效并主动
？ Computer skills (word processing and spreadsheet) 电脑知识
提供精致服务，快乐着提供快乐
2. To think and act Luxury
豪华的思想和行动
3. To be committed in executing services with passion for excellence
热忱投身于优质服务的创造
4. To execute Sofitel Luxury Savoir-Faire and delivering inspired moments in a personalized way
贯彻豪华索菲特服务技巧，启发灵感，创造客人个性体验
5. To provide services with emotion, with passion, with soul, with sincerity, with confidence and being serene
将您的服务，注入情感、热忱、灵魂、真诚、自信以及宁静
6. Commitment in creating a harmonious environment with highly motivated inspired team ……..where life is Magnifique for guests and all team members
共同创造和谐、积极、充满灵感的团队，与客人一同享受生活的美妙
1. GENERAL DUTIES:
i. Together with the So FIT & So Spa Manager responsible for the general administration and profitability of the So FIT & So Spa Department.
协助健身水疗中心经理的工作，保证部门日常运作的顺利和高效。
ii. To provide general management support monitoring guest satisfaction, ensure the service quality reaches the Sofitel Brand standard.
保证服务质量达到索菲特品牌的标准。
iii. Establish and maintain a well guest relationship, and ensure a good customer satisfaction.
负责建立和维护良好的客人关系，保证有一个良好的客人满意度
2. MAJOR RESPONSIBILITIES 工作职责:
i. To assist the manager and your immediate superior in ensuring, administering and checking the day to day operations of the club with regards to the following section: Reception, Massage, Fitness, Gym, Pool, And Male & Female changing area.
协助助理经理管理检查健身中心及本部门的运作情况，要检查的有如下部门：前台、按摩室、健身、游泳池、男女更衣区。
ii. Administer and check employee’s day to day working & brand standards as well as their performance
管理检查各区员工每天的工作和品牌服务标准以及他们的表现。
iii. Ensure yourself and your team member’s service standards are maintain as set by the brand standards
确保各区员工的服务标准保持我们规定的品牌标准。
iv. To check and ensure all daily towels, locker keys, engineering, housekeeping and operations checklist are smooth and any problems must be reported your immediate superior
检查每日毛巾、更衣柜钥匙、工程、客房部的清单，有任何疑问请向助理经理汇报。
v. To work with other section in ensuring all day to day operations issues and problems are solved and carried out
与其他部门合作，确保每天正常营运和解决问题。
vi. Ensure the hygiene and cleanliness of the club is maintain up to the standards set by the manager
确保我们的清洁卫生达到经理制定的标准。
vii. Administer and check all operating equipment in the club is working properly, cleaned and kept safely by our team members and to inform the engineering department when repairs needed.
检查、确保所有的运作设备工作正常，干净、安全，若需修理及时与工程部联系。
viii. To carry out instructions given by the assistant manager or the manager
除了以上所述，你要解决所有客人的投诉、以及其它问题。
ix. Responsible for adhering to Sofitel Shanghai Sheshan Oriental staff rules and regulations as detailed in Sofitel Shanghai Sheshan Oriental staff handbook.
遵守上海东方佘山索菲特度假酒店的店规店纪和员工手册。
3. RESPONSIBILITIES/DUTIES职责：
i. Interact with guest at all opportunities, play a customer contact role.
抓住所有机会与客人沟通。
ii. His services will be professional and predictable but flexible enough, when necessary, to adhere to the individual needs and wants of guests.
专业和灵活的服务，尽量满足客人需求。
iii. Oversee day to day operation of Front Desk and ensuring that all guests are handled quickly and efficiently in all their needs with warm and natural service.
监督日常运作，保证所有的客人都得到迅速，有效，热情自然的服务。
iv. Must be innovative and anticipative to our customer want and needs and providing satisfaction through service beyond our guest expectations.
预见需求，提供超值服务。
v. Responsible for establishing and maintaining good customer relations and ensure a good customer satisfaction.
负责建立和维护良好的客人关系，保证有一个良好的客人满意度。
4. HEALTH & SAFETY RESPONSIBILITIES/DUTIES 安全职责:
i. Ensures familiar with emergency procedures. In case of such situation, coordinates all actions with primary focus on life and second on property protection.
确保熟知应急程序。如果发生紧急情况，协调部门行动，生命为重。
5. SALES RESPONSIBILITIES/DUTIES 销售职责：
i. Ensure the attainment of revenue targets so as to achieve maximum yield.
确保达到收入目标，并完成收入最大化。
ii. Maximize every opportunity to increase revenue.
抓住每个机会为部门创造收入。
QUALIFICATIONS:
？ Minimum of 2 years attendant supervisor working experience, preferably in the luxury setting 至少2年的服务主管工作经验
？ Strong oral and written English communication skills 英语沟通良好
？ Good appearance 形象气质良好
？ Ability to work effectively in a team environment and take initiative 工作有效并主动
？ Computer skills (word processing and spreadsheet) 电脑知识
公司介绍
Sofitel Shanghai Sheshan Oriental
上海东方佘山索菲特大酒店
The Sofitel Shanghai Sheshan Oriental is located in Songjiang District, Shanghai, about 20 minutes from Hongqiao Airport. Designed by renowned architects from Smallwood, Reynolds, Stewart, Stewart & Associates Pte.Ltd.based in Atlanta Georgia USA, this unique and exclusive platinum 5 star deluxe hotel has vibrant Tuscany style architecture featured with lagoons, water falls, exotic tropical landscaping designed by Belt Collins, a world leader in landscaping
上海东方佘山索菲特大酒店，位于上海市松江区，距离虹桥机场20分钟。酒店的建筑设计是总部设在美国乔治亚洲，亚特兰大世界知名SRSS建筑设计公司。酒店的建筑风格是托斯卡纳风格，以白金五星级标准设计，风格独特。景观园林设计公司是排名世界前列的贝尔高林，以人工湖，瀑布，热带园林景观为主。
The hotel provides 368 guestrooms, 7 ministerial villas, CLUBMILLESIMETM, 5 restaurants, 4 bars, 2,536 sqm of conference facilities, 3,135 sqm of Eco LE SPA, indoor and outdoor pools, SOFITTM Health Club, golf driving range, squash courts and tennis courts.
酒店包含368间客房，7栋别墅，索菲特行政俱乐部, 5个餐厅，4个酒吧，以及2,536平方米的会议设施，以及3,135平方米的生态水疗，室内、室外游泳池，健康中心，高尔夫练习场，壁球场和网球场。
Dear applicant,
亲爱的应聘者，
Thank you for your interest in wishing to join Sofitel Luxury Brand at the Sofitel Shanghai Sheshan Oriental, we are committed to review your application with the high degree of consideration, however, the most suitable candidate will be selected to fill in the appropriate position applied for
非常感谢您应聘索菲特豪华品牌上海东方佘山索菲特大酒店，我们秉承将合适的人安排在合适的岗位上的原则，认真阅读你的申请并慎重做出录用决定。
Your application has to be filled in full and please kindly upload your recent passport photo to the online application form.
您需要完整填写申请，将你的近期证件照和你的申请一起上传。
If you wish, you are also invited to personally apply at our Human Resources office every Tuesday, from 2:00pm to 5:00 pm.You may take the East Entrance and find the Human Resources Office in the basement of the hotel.
如果您愿意，也欢迎您在每周二下午两点到下午五点期间到我们人力资源办公室应聘。你可以从酒店东门（近嘉松南路）进入酒店，人力资源办公室位于酒店地下一层。
If you are not being contacted within two weeks since the date you have submitted your application, this results that the position has been filled-in already, however, your application will be kept in the potential talent file.We thank you for your interest in joining our team, wishing you a very successful searching for the position that you are looking for and a successful future in the hotel industry.
如果从提交申请当日起两周内您还没有收到我们的回复，有可能是由于我们提供的职位有限，暂时不能满足你的需求，但您的资料将保存在我们的人才库中。我们再次感谢你来应聘我们酒店，祝你在未来的求职路上一帆风顺，也期待你在酒店行业创造成功的未来。
非中介不收费，请勿转载！
上海东方佘山索菲特大酒店
The Sofitel Shanghai Sheshan Oriental is located in Songjiang District, Shanghai, about 20 minutes from Hongqiao Airport. Designed by renowned architects from Smallwood, Reynolds, Stewart, Stewart & Associates Pte.Ltd.based in Atlanta Georgia USA, this unique and exclusive platinum 5 star deluxe hotel has vibrant Tuscany style architecture featured with lagoons, water falls, exotic tropical landscaping designed by Belt Collins, a world leader in landscaping
上海东方佘山索菲特大酒店，位于上海市松江区，距离虹桥机场20分钟。酒店的建筑设计是总部设在美国乔治亚洲，亚特兰大世界知名SRSS建筑设计公司。酒店的建筑风格是托斯卡纳风格，以白金五星级标准设计，风格独特。景观园林设计公司是排名世界前列的贝尔高林，以人工湖，瀑布，热带园林景观为主。
The hotel provides 368 guestrooms, 7 ministerial villas, CLUBMILLESIMETM, 5 restaurants, 4 bars, 2,536 sqm of conference facilities, 3,135 sqm of Eco LE SPA, indoor and outdoor pools, SOFITTM Health Club, golf driving range, squash courts and tennis courts.
酒店包含368间客房，7栋别墅，索菲特行政俱乐部, 5个餐厅，4个酒吧，以及2,536平方米的会议设施，以及3,135平方米的生态水疗，室内、室外游泳池，健康中心，高尔夫练习场，壁球场和网球场。
Dear applicant,
亲爱的应聘者，
Thank you for your interest in wishing to join Sofitel Luxury Brand at the Sofitel Shanghai Sheshan Oriental, we are committed to review your application with the high degree of consideration, however, the most suitable candidate will be selected to fill in the appropriate position applied for
非常感谢您应聘索菲特豪华品牌上海东方佘山索菲特大酒店，我们秉承将合适的人安排在合适的岗位上的原则，认真阅读你的申请并慎重做出录用决定。
Your application has to be filled in full and please kindly upload your recent passport photo to the online application form.
您需要完整填写申请，将你的近期证件照和你的申请一起上传。
If you wish, you are also invited to personally apply at our Human Resources office every Tuesday, from 2:00pm to 5:00 pm.You may take the East Entrance and find the Human Resources Office in the basement of the hotel.
如果您愿意，也欢迎您在每周二下午两点到下午五点期间到我们人力资源办公室应聘。你可以从酒店东门（近嘉松南路）进入酒店，人力资源办公室位于酒店地下一层。
If you are not being contacted within two weeks since the date you have submitted your application, this results that the position has been filled-in already, however, your application will be kept in the potential talent file.We thank you for your interest in joining our team, wishing you a very successful searching for the position that you are looking for and a successful future in the hotel industry.
如果从提交申请当日起两周内您还没有收到我们的回复，有可能是由于我们提供的职位有限，暂时不能满足你的需求，但您的资料将保存在我们的人才库中。我们再次感谢你来应聘我们酒店，祝你在未来的求职路上一帆风顺，也期待你在酒店行业创造成功的未来。
非中介不收费，请勿转载！