上海招聘

SUMMARY OF POSITION: Create and deliver core classroom training to Development Agents, Field Consultants, Franchisees, Multi Unit Owners, and/or Managers to provide them with the skills necessary to maximize sales and profitability. Support the learning and professional development of HQs/Regional/Local Office Team Members. Provide Training to support the current Strategic Plan, Company initiatives and Regional needs. Bring Learning, Training and Professional Development to all learners in the Region with Classroom Delivery, SUBWAY Conferencing Center, Univeristy of SUBWAY, remote training, and other delivery methods
RESPONSIBILITIES:
CUSTOMER SERVICE: Provide excellent customer service to Franchisees. Managers, Field Consulantants, Development Agents, Worldwide Training staff, FWH employees, in-store trainers, and others requesting training information or services. Develop strong working relationships in order to effect positive change and enhance the reputation of SUBWAY and Worldwide Training. Market training offerings to increase compulsory participation, elective attendance, and overall interest in training opportunities.
COURSE CONTENT: Develop an area of expertise within the core course materials. Stay current on changes to products, policies and procedures and incorporate into the design of existing course materials as directed with the direction from Worldwide Training Contribute to the design of curriculum plans and offerings to ensure that all training is current, educationally sound, and addresses the needs of the audience. Obtain additional certifications to increase the number of offerings in the local training center including MUO Seminar and Field Consultant Course.
DELIVERY METHODS: Deliver training to facilitate core course offerings using Adult Learning techniques. Use SUBWAY Conferencing center and other delivery menthods extend the reach and impact of training in order to supports department, region or company initiatives. Capitalize on opportunities to market training and extend the reach of teaching fundementals and new initiatives through publications and communications including STS articles.
PERFORMANCE MEASUREMENT: Teach for proficiency through Quizzes, Exams and Projects:administering, scoring, and reporting grades in a timely manner. Provide feedback on performance issues, communicate concerns, and escalte as appropriate to the individuals supervisor/management (for a franchisee, their Development Agent; for a manager their Franchisee, etc). Administer the Field Equivalency Exam and Retests as necesary. Monitor the effectiveness of courses by analyzing performance and feedback through surveys. Monitor and evaluate guest presenter facilitations providing coaching and feedback.
LOCALIZATION/TRANSLATIONS: Translate content into local/regional language while maintaining the SUBWAY messaging, culture and meaning. Regionalize and localize materials as appropriate to meet operational standards in the market with approval from Worlwide Training management. Review existing materials translations for accuracy. Effectively track and communicate these changes to Worldwide Training Department.
TRAINING RESTAURANTS: Identify, certify and maintain an appropriate number of local restaurants to be used for Franchisee Training. Visit training stores and evaluate the level of operations and effectiveness of the trainer. Organize monthly or quarterly meetings for in-store trainers for ongoing professional development and calibration.
UNIVERSITY OF SUBWAY: Provide Subject Matter Experts (SMEs) contributions to e-learning for generating new potential courses and materials. Maintain existing course content and translations asapplicable including pre-requisite courses. Work with other departments to advance overall learning, goals, and offerings including increasing the number of web based course completions in the region.
ADMINISTRATION & HOUSEKEEPING: Maintain effective and timely communication with Training Administration staff andMilford HQ to ensure all proper procedures are followed including registration, record retention, on-boarding, grading, etc. Organizaing and hosting Graduation Dinners. Complete Monthy Trainers Report.
REGIONAL OFFICE REQUIREMENTS: Additional Regional Office responsibilities may be assigned based on local needs and overall assessment of the time needed for training responsibilities.
SELF-DEVELOPMENT: Apply designated training programs to develop new skills. Participate in all scheduled training classes, including Conference calls. Available to travel on an occasional basis to training sessions in Milford, other training centers, field meetings, conventions, and/or staff meetings

"新鲜人，新鲜味， 崇尚绿色生活"是我们一贯坚持并践行的品牌理念与生活方式， 我们以行动致力于在众多方面倡导并实现其积极影响

SUBWAY？系统以提供多种美味营养的食物选择践行其"减少干预环境，营造和谐自然人文生活"的承诺。

我们一直在朝目标迈进，让SUBWAY？餐厅和操作尽可能更好地履行对环境和社会的责任。每一天，我们积极地以更好的方式实现善待环境之举，同时努力提高我们的客户，加盟商，员工，供应商和世界各地的社区生活质量。我们相信优质和环保的营业模式，有助于提高加盟商的盈利能力，提高客户的用餐体验，以及有助于保护地球。我们承诺：

1. 秉承美味营养的原则继续丰富我们菜单上的选择，为大众提供营养更健康的生活方式；
2. 确保我们的食品符合最高的质量和安全标准；
3. 寻求持续有效地成本管理服务适应加盟商的发展需要
4. 持续地致力于能源效率，水和资源节约，减少废物，可持续采购和供应链管理的发展
5. 鼓励我们的加盟商对他们的社区作出贡献，提供多样性且 "环保"的服务及经营方式。

SUBWAY？品牌作为营养食品的领导者，致力于在世界各地，为广大客户提供全方位的美味选择。我们正积极筹备在网络上提供营养信息，方便客户做出更明智的膳食选择。我们正在不
 断改进我们的菜单和食物营养。

营养丰富

1. 不添加反式脂肪
2. 可以添加多种新鲜蔬菜，满足你日常膳食需求的一部分
3. 富含复合型碳水化合物，蛋白质，矿物质和维生素的食物帮助顾客寻求更均衡的饮食选择
 
与加盟商拥有的位于澳大利亚的独立采购公司共同工作， SUBWAY？ 品牌承诺持续地致力于能源效率，水和资源节约，减少废物，可持续采购和供应链管理的发展。我们完全支持对农业，渔业和畜牧业负责的原则 - 为地球天然资源的长期可持续性发展实践企业社会责任。

我们将一如既往地努力实现环保包装和清洁产品的升级进步，开发更有效的设备及操作方法。感谢SUBWAY？ 加盟商及IPCA的努力，许多环保型应用已经成为我们标准化的一部分。每一天我们都试图朝目标迈进一步。

 所有SUBWAY？ 餐厅均由特许加盟商独立持有并经营，许多SUBWAY？ 加盟商都为他们能积极主动的态度，关怀所在社区成员并提供多样化的服务而感到自豪。此外，他们都乐于选择更为环保型的用品及经营方式，如节约水电。

我们为目前取得的成就骄傲， 但我们深知我们要走得更远齐心合力我们必将大有作为