英语德语客服文员
北京远程睿智商务咨询有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：计算机软件
职位信息
- 发布日期：2013-06-20
- 工作地点：上海-闸北区
- 招聘人数：若干
- 工作经验：应届毕业生
- 学历要求：大专
- 语言要求：英语良好
德语良好 - 职位类别：咨询员 客服专员/助理(非技术)
职位描述
Job Description:
- Receives customers and collects the documents required for application
- Carefully check the documents collected and ask customers to provide supplemental materials that are required if needed
- Collects the documents in right order and input necessary information into internal system accurately
- Interviews the applicants; asks necessary questions and makes notes
- Files and maintains the documents collected
- Answer customers inquires
- Support other positions when needed
- Keep customers information confidential
- Other tasks as required
Qualifications for the position:
- Good command in English or German
- Excellent communication skills; ability to communicate clearly & effectively is a must
- Self-motivated, patient & professional
- Strong sense of customer-focus, knowledge of customer service techniques & principle preferred
- Responsibility and team work spirit; Detail-oriented & reliable.
- Be able to work independently & multitask. capable to work under pressure
* Please note that the agent will be training in Chengdu center, and then transfer to Shanghai Center
Application:
If this challenge excites you and you feel you have what it takes to make it a success, read on and submit your CV today!
Please send your resume with picture to : job.sha@tlscontact.com
Subject: The channel you receive the job information + Position applied + your name
- Receives customers and collects the documents required for application
- Carefully check the documents collected and ask customers to provide supplemental materials that are required if needed
- Collects the documents in right order and input necessary information into internal system accurately
- Interviews the applicants; asks necessary questions and makes notes
- Files and maintains the documents collected
- Answer customers inquires
- Support other positions when needed
- Keep customers information confidential
- Other tasks as required
Qualifications for the position:
- Good command in English or German
- Excellent communication skills; ability to communicate clearly & effectively is a must
- Self-motivated, patient & professional
- Strong sense of customer-focus, knowledge of customer service techniques & principle preferred
- Responsibility and team work spirit; Detail-oriented & reliable.
- Be able to work independently & multitask. capable to work under pressure
* Please note that the agent will be training in Chengdu center, and then transfer to Shanghai Center
Application:
If this challenge excites you and you feel you have what it takes to make it a success, read on and submit your CV today!
Please send your resume with picture to : job.sha@tlscontact.com
Subject: The channel you receive the job information + Position applied + your name
公司介绍
TLScontact is a pioneering company specialized in providing customer relationship management excellence within a face-to-face environment. We are part of the Teleperformance Group, the worldwide leading provider of exceptional customer experience in all our 46 countries of operations.
We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.
Our Group Values
Integrity, Respect, Professionalism, Innovation, Commitment
For more information on TLScontact, please visit: corp.tlscontact.com
TLScontact is what your are looking for if:
- you are the kind of person who thrives for challenges
- you are looking for personal development opportunities with truly global reach
What makes us the Best Place for People:
- we ranked one of the top 8 Best Companies to Work for？ in Greater China in 2012
- Our office is LEED Gold certified with modern green furniture and high-tech air filtration system
- You will have free access to a high-end Fitness club under our corporate membership
- Complementary coffee, soft drinks and fruits available to all our staff
We want you to join us if you:
- are proactive
- are efficient and organized
- are a self-starter and hard working
- are a team player
- always pay attention to details
- have good interpersonal skills
We operate a growing number of face-to-face contact centers worldwide. TLScontact offers its clients an end-to-end solution, starting with information provision across multiple media platforms, to the direct face-to-face contact experience and back office tasks. Our contact centers are the essential link between organizations and their customers.
Our Group Values
Integrity, Respect, Professionalism, Innovation, Commitment
For more information on TLScontact, please visit: corp.tlscontact.com
TLScontact is what your are looking for if:
- you are the kind of person who thrives for challenges
- you are looking for personal development opportunities with truly global reach
What makes us the Best Place for People:
- we ranked one of the top 8 Best Companies to Work for？ in Greater China in 2012
- Our office is LEED Gold certified with modern green furniture and high-tech air filtration system
- You will have free access to a high-end Fitness club under our corporate membership
- Complementary coffee, soft drinks and fruits available to all our staff
We want you to join us if you:
- are proactive
- are efficient and organized
- are a self-starter and hard working
- are a team player
- always pay attention to details
- have good interpersonal skills