Account Manager 销售客服主管
上海杰诗图文设计有限公司
- 公司规模：少于50人
- 公司性质：外资(非欧美)
- 公司行业：广告 公关/市场推广/会展
职位信息
- 发布日期：2013-06-20
- 工作地点：上海-闵行区
- 招聘人数：1
- 职位类别：广告客户经理 广告客户总监/副总监
职位描述
Job Description 工作职责
Managing the Account team to achieve departmental goals 管理号团队实现部门目标
Effectively Manage Team and setting goals for individual in the team. 有效管理团队和团队中设定个人目标
Manage a team of three to five marketing professionals 管理三至五个市场营销专业队员
Foster teamwork and a constructive work environment. 培养团队精神和建设性的工作环境。
Provide team leadership that rewards creativity. 提供奖励的创造力的团队领导。
Motivate the team. 激励团队
Ensure that team build and develop client relationships to enable the team to meet account sales targets. 确保该团队建设和发展的客户关系，使团队能够满足客户的销售目标
Actively participating in pitches for projects and ensuring 70% closing rate. 积极参与项目并确保关闭率的 70%。
Responsible for the financial profitability and growth of the accounts they lead. 负责财务盈利能力和增长的他们带领的帐户
Build and Grow Client Relationships 建立于培养良好的客户关系
Build trust, credibility, and client referrals. 生成信托、 公信力和客户端的引用。
Develop multi-tiered agency-client relationships and ties. 开发多层代理与客户的关系和联系。
Ensure the project dockets are completed and in place. 确保项目管理书完成完整性和收据的地方，续保存好。
To ensure that communication between departments are accurate with no repeated work. 确保部门之间的沟通是准确、 没有重复的工作
To pitch concepts, ideas and proposals to clients with conviction.
有信念向客户提案.
To convince and get approval from clients.
说服并得到客户确认.
Ensure that projects are completed on time and within budget.
确保工作项目在预算内准时完成.
Account Managers are expected to socialize with clients.
AE经理要维护良好的客户关系.
To share marketing trends and ideas to team.
和团队分享市场趋势和想法.
Uphold company values and culture.
用良好的人际关系和态度维护公司利益.
To constantly creating, updating and safekeeping of documentation of required forms; Quotation/Contracts/Payments/Work in progress/Project Dockets/Project forecast/QCIP/Brief/AAR/Project PPT/Site Survey/etc…
有义务创新、 及时更新、保密和保管工作相关的表格，文件. ( 如：报价，合同，工作进度表，项目档案，项目计划，工作简报，项目提案，执行报告等…… ) 不断创建、 更新和保管的文献的所需表格
Qualifications, Distinguishing Characteristics and Special Requirements. 、工作资历，要求。
Distinguishing Characteristics:
Excellent relationship skills: you must be able to create rapport and build strong long-lasting relationships across a range of clients and functions – marketing, ecommerce, IT etc
Excellent communication skills: you must be fully-confident to take on a client-facing role with the necessary skills required to work with, negotiate and manage clients, suppliers and colleagues
Leadership: you must be proactive in your approach to working with both clients and our internal teams, showing confidence to inspire and motivate a diverse team.
Attention to detail: we pride ourselves on the quality of deliverables, therefore an eye for detail and a calm approach to supporting the team to achieve this when under pressure will be a critical success factor
Passion and creative thinking: we’re passionate about delivering high-quality, effective and value-added services to our clients. This requires a degree of passion and creative thinking to ensure that everything we do is a success
Qualifications and requirements:
College degree required, MBA preferred 本科以上
Approximately 5+ years of related industry experience, preferably brand or direct marketing experience at an advertising agency or client company, or product management at a client company 大约 5 年以上的相关行业经验，最好是品牌或直接的营销经验，在广告代理或客户端的公司或在一家客户公司的产品管理
Approximately 7+ years of business experience 大约 7 + 多年的业务经验
Profound understanding of retail marketing, designs and productions.
掌握基本的制作，设计市场营销知识.
Strong knowledge of retail marketing and on going trends
掌握基本的零售市场知识了解市场趋势.
Passionate, enthusiastic, energetic and imaginative.
充满激情、 热情、 充满活力和富有想象力.
Approachable, outgoing and diplomatic.
平易近人，有社交能力
Ability to work under intense pressure. 强大的压力下工作的能力。
Exceptional written and verbal communication skills with the ability to communicate with all levels of employees working cross-functionally.
与人的沟通能力强，书面表达能力强.
Ability to manage crisis and with contingencies to manage projects.
有危机管理危能力和项目应变能力.
Highly organized and flexible 组织能力强，灵活.
Skilled at negotiating and motivating others 善于谈判和具有影响力
Smart in appearance. 外表优秀
Managing the Account team to achieve departmental goals 管理号团队实现部门目标
Effectively Manage Team and setting goals for individual in the team. 有效管理团队和团队中设定个人目标
Manage a team of three to five marketing professionals 管理三至五个市场营销专业队员
Foster teamwork and a constructive work environment. 培养团队精神和建设性的工作环境。
Provide team leadership that rewards creativity. 提供奖励的创造力的团队领导。
Motivate the team. 激励团队
Ensure that team build and develop client relationships to enable the team to meet account sales targets. 确保该团队建设和发展的客户关系，使团队能够满足客户的销售目标
Actively participating in pitches for projects and ensuring 70% closing rate. 积极参与项目并确保关闭率的 70%。
Responsible for the financial profitability and growth of the accounts they lead. 负责财务盈利能力和增长的他们带领的帐户
Build and Grow Client Relationships 建立于培养良好的客户关系
Build trust, credibility, and client referrals. 生成信托、 公信力和客户端的引用。
Develop multi-tiered agency-client relationships and ties. 开发多层代理与客户的关系和联系。
Ensure the project dockets are completed and in place. 确保项目管理书完成完整性和收据的地方，续保存好。
To ensure that communication between departments are accurate with no repeated work. 确保部门之间的沟通是准确、 没有重复的工作
To pitch concepts, ideas and proposals to clients with conviction.
有信念向客户提案.
To convince and get approval from clients.
说服并得到客户确认.
Ensure that projects are completed on time and within budget.
确保工作项目在预算内准时完成.
Account Managers are expected to socialize with clients.
AE经理要维护良好的客户关系.
To share marketing trends and ideas to team.
和团队分享市场趋势和想法.
Uphold company values and culture.
用良好的人际关系和态度维护公司利益.
To constantly creating, updating and safekeeping of documentation of required forms; Quotation/Contracts/Payments/Work in progress/Project Dockets/Project forecast/QCIP/Brief/AAR/Project PPT/Site Survey/etc…
有义务创新、 及时更新、保密和保管工作相关的表格，文件. ( 如：报价，合同，工作进度表，项目档案，项目计划，工作简报，项目提案，执行报告等…… ) 不断创建、 更新和保管的文献的所需表格
Qualifications, Distinguishing Characteristics and Special Requirements. 、工作资历，要求。
Distinguishing Characteristics:
Excellent relationship skills: you must be able to create rapport and build strong long-lasting relationships across a range of clients and functions – marketing, ecommerce, IT etc
Excellent communication skills: you must be fully-confident to take on a client-facing role with the necessary skills required to work with, negotiate and manage clients, suppliers and colleagues
Leadership: you must be proactive in your approach to working with both clients and our internal teams, showing confidence to inspire and motivate a diverse team.
Attention to detail: we pride ourselves on the quality of deliverables, therefore an eye for detail and a calm approach to supporting the team to achieve this when under pressure will be a critical success factor
Passion and creative thinking: we’re passionate about delivering high-quality, effective and value-added services to our clients. This requires a degree of passion and creative thinking to ensure that everything we do is a success
Qualifications and requirements:
College degree required, MBA preferred 本科以上
Approximately 5+ years of related industry experience, preferably brand or direct marketing experience at an advertising agency or client company, or product management at a client company 大约 5 年以上的相关行业经验，最好是品牌或直接的营销经验，在广告代理或客户端的公司或在一家客户公司的产品管理
Approximately 7+ years of business experience 大约 7 + 多年的业务经验
Profound understanding of retail marketing, designs and productions.
掌握基本的制作，设计市场营销知识.
Strong knowledge of retail marketing and on going trends
掌握基本的零售市场知识了解市场趋势.
Passionate, enthusiastic, energetic and imaginative.
充满激情、 热情、 充满活力和富有想象力.
Approachable, outgoing and diplomatic.
平易近人，有社交能力
Ability to work under intense pressure. 强大的压力下工作的能力。
Exceptional written and verbal communication skills with the ability to communicate with all levels of employees working cross-functionally.
与人的沟通能力强，书面表达能力强.
Ability to manage crisis and with contingencies to manage projects.
有危机管理危能力和项目应变能力.
Highly organized and flexible 组织能力强，灵活.
Skilled at negotiating and motivating others 善于谈判和具有影响力
Smart in appearance. 外表优秀
公司介绍
上海杰诗设计有限公司于2009年成立于上海，主攻设计领域，与位于新加坡和苏州的母公司佐诗装璜工程有限公司相辅相成，力争创造一支从策划到设计到制作安装，一条龙服务的优秀团队。
杰诗由一群拥有优秀广告背景的年轻人组成，艺术总监和创意组长多有4A或国外工作经历，为设计带去世界最新最高端的设计理念。公司在品牌策划，创意设计，宣传物料设计制作，活动推广等方面拥有丰富经验，我们与顾客建立了长期友好的合作关系，并成为相互友好的合作伙伴。
我们的客户主要为Levi’s旗下Denizen品牌，长三角地区的中高段购物广场，如凯德置地，世茂股份，金鹰商贸 。还有喜力虎牌啤酒，芭斯罗缤冰激凌，康泰纳仕集团等快消品和传媒行业。
公司地址位于虹梅路商业区老外街，被酒吧和餐厅环绕。 我们年轻活力，有责任感，团结积极。我们最重视的是员工之间的感情。
www.jnusdesign.com
上海杰诗设计（jnusdesign）期待您的加入！
杰诗由一群拥有优秀广告背景的年轻人组成，艺术总监和创意组长多有4A或国外工作经历，为设计带去世界最新最高端的设计理念。公司在品牌策划，创意设计，宣传物料设计制作，活动推广等方面拥有丰富经验，我们与顾客建立了长期友好的合作关系，并成为相互友好的合作伙伴。
我们的客户主要为Levi’s旗下Denizen品牌，长三角地区的中高段购物广场，如凯德置地，世茂股份，金鹰商贸 。还有喜力虎牌啤酒，芭斯罗缤冰激凌，康泰纳仕集团等快消品和传媒行业。
公司地址位于虹梅路商业区老外街，被酒吧和餐厅环绕。 我们年轻活力，有责任感，团结积极。我们最重视的是员工之间的感情。
www.jnusdesign.com
上海杰诗设计（jnusdesign）期待您的加入！