专业客服Customer Service Associate
水慧（上海）贸易有限公司
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：贸易/进出口 专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2013-06-20
- 工作地点：上海-徐汇区
- 招聘人数：1
- 语言要求：英语精通
法语良好 - 职位类别：客服主管(非技术) 销售助理
职位描述
Job title:
- Customer Service Associate
Education level:
- Bachelor and above
Main skills required:
- English: Excellent written and good oral skills
- Good interpresonal and communication skills
Compensation : 4-5k RMB gross + 1-5k RMB bonus
Holidays France Rentals (http://holidays-france-rentals.com) is providing top-class apartments in Paris for short-term rentals
We are currently looking for a customer service associate mainly in charge of replying to email inquiries and assisting customers in their booking process to ensure a high quality of service and booking experience.
The job will include the following tasks:
- Reply to email inquiries about our apartments':
>Availability
>Location
>Amenities
- Follow-up with our prospects
- Assist our customers in their booking process
- Collect and process feedback
- Keep our information updated on our partners' websites
- Work closely with our team in France to follow up the bookings and
constantly improve our business processes and service quality
- Report to our manager and assist him on marketing campaigns
We look for the following skills and attitude:
Skills
- Excellent level of written English ？ Good level of oral English
- Good interpersonal skills
- Good organizational skills
Attitude
- Polite and caring
- Committed and dedicated
- Enjoy working in an international environment ？ Enjoy delivering a high quality of service
The compensation will include a base salary of 4-5k RMB gross (depending on candidate profile) plus a monthly bonus based on performance.
？
- Customer Service Associate
Education level:
- Bachelor and above
Main skills required:
- English: Excellent written and good oral skills
- Good interpresonal and communication skills
Compensation : 4-5k RMB gross + 1-5k RMB bonus
Holidays France Rentals (http://holidays-france-rentals.com) is providing top-class apartments in Paris for short-term rentals
We are currently looking for a customer service associate mainly in charge of replying to email inquiries and assisting customers in their booking process to ensure a high quality of service and booking experience.
The job will include the following tasks:
- Reply to email inquiries about our apartments':
>Availability
>Location
>Amenities
- Follow-up with our prospects
- Assist our customers in their booking process
- Collect and process feedback
- Keep our information updated on our partners' websites
- Work closely with our team in France to follow up the bookings and
constantly improve our business processes and service quality
- Report to our manager and assist him on marketing campaigns
We look for the following skills and attitude:
Skills
- Excellent level of written English ？ Good level of oral English
- Good interpersonal skills
- Good organizational skills
Attitude
- Polite and caring
- Committed and dedicated
- Enjoy working in an international environment ？ Enjoy delivering a high quality of service
The compensation will include a base salary of 4-5k RMB gross (depending on candidate profile) plus a monthly bonus based on performance.
？
公司介绍
O’SHENG是一家法资咨询公司，致力于开发有潜力的中欧合作项目。自成立以来，O’SHENG已为食品、饮料、环保、机械、耐消等诸多领域的海外投资人成功在中国拓展业务。目前，发展中的O’SHENG正集中力量发展自己的创业项目，将法国食品和环保行业的先进的技术引入中国。
O'SHENG实行扁平化、开放式管理，对员工实施奖励制度。友好的工作环境和与国际接轨的工作方式吸引了一批富有朝气的欧洲分析师和优秀的海归。
在O'SHENG，你可以：
全方位发展商业创业素质
在一家具有活力的小型国际化公司施展所长
根据绩效而非工作时间评判个人贡献
O'SHENG实行扁平化、开放式管理，对员工实施奖励制度。友好的工作环境和与国际接轨的工作方式吸引了一批富有朝气的欧洲分析师和优秀的海归。
在O'SHENG，你可以：
全方位发展商业创业素质
在一家具有活力的小型国际化公司施展所长
根据绩效而非工作时间评判个人贡献
联系方式
- Email：lisi@osheng.co
- 公司地址：上班地址：上海市徐汇区复兴中路1237号3楼 裸心社