上海 [切换城市] 上海招聘上海物流/仓储招聘上海物流专员/助理招聘

客服代表CSR / 客服专员

昴氏(上海)电子贸易有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2021-06-03
  • 工作地点:上海-长宁区
  • 招聘人数:若干人
  • 工作经验:2年经验
  • 学历要求:本科
  • 语言要求:英语良好 普通话精通
  • 职位类别:客服专员/助理  咨询热线/呼叫中心服务人员

职位描述

工作职责:

·         处理客户订单、报价,将订单信息及时录入系统;

·         核对客户订单信息,确保订单内容正确;

·         跟进订单物流情况,提供客户正确的物流信息;

·         及时反馈客户关于产品、价格等的询问;

·         领导安排的其他工作。

 

任职条件:

·         大专及以上学历,至少2年相关工作经验

·         良好的沟通能力和客户服务意识

·         基本的商务英文读写能力

·         熟悉Microsoft等电脑软件的使用

  

Accountabilities

  • Processes the customer’s order, quote, etc by entering into company systems timely and accurately
  • Researches and expedites customer requests.
  • Monitor and ensures delivery date and product quality to meet customer requirements, verifies customer requests are processed correctly.
  • Confirms special handling orders are expedited.
  • Promote company products.
  • Provides price and delivery quotes to customer in a timely manner.
  • Meet service, sales and profit objectives.
  • Other duties as assigned.


Qualifications, Skills & Certifications

  • Completed professional business or marketing training and minimum 2 years prior professional experience in a service excellence role. Or an equivalent combination of education and experience.
  • Eager to sell and develop existing and new business opportunities.
  • Provide courteous customer service
  • Good communications skills
  • Fluent in spoken and written English and local language
  • Proficiency in MS office




公司介绍

Mouser Electronics is a globally authorized distributor of semiconductors and electronic components for over 1,200 industry-leading manufacturer brands. We specialize in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities.

Mouser has 27 offices located around the globe. We conduct business in 21 different languages and 34 currencies. Our global distribution center is equipped with state-of-the-art wireless warehouse management systems that enable us to process orders 24/7, and deliver nearly perfect pick-and-ship operations.

贸泽电子是一家全球知名的半导体和电子元器件授权分销商,分销1200多家品牌制造商的产品。我们专注于快速引入新产品和新技术,为设计工程师和采购人员提供引领潮流的选择。

贸泽电子在全球设有27个办事处。能够采用21种不同的语言,34种货币开展业务。我们的全球配送中心配备有先进的无线仓库管理系统,能够全天候 (7X24) 处理订单。 贸泽目前在亚太地区在12个国家或地区设有办公室,为迎接公司的快速发展,我们诚邀您和我们一起携手创造新未来。

联系方式

  • Email:Asia.Recruit@mouser.com
  • 公司地址:上海市长宁区娄山关路555号长房国际广场办公楼2506-2510室 (邮编:200051)